2013 BUICK ENCLAVE Complaints

RECENTLY, THE VEHICLE HAS STARTED SHUTTING OFF WHILE DRIVING. ON SEPTEMBER 13, 2014, WHILE DRIVING THE VEHICLE, THE "SERVICE BATTERY CHARGING SYSTEM" LIGHT CAME ON. I IMMEDIATELY CONTACTED THE DEALERSHIP, WHICH INSTRUCTED ME TO BRING THE VEHICLE IN. WHEN I DROPPED THE VEHICLE OFF AT THE DEALERSHIP, THE SERVICE TECHNICIAN SAW THE SERVICE LIGHT. THE DEALERSHIP INSPECTED THE VEHICLE OVER THE NEXT COUPLE DAYS AND STATED IT WAS NOT ABLE TO FIND A PROBLEM. I PICKED THE VEHICLE UP THE MORNING OF SEPTEMBER 17, 2014. WITHIN HOURS OF PICKING UP THE VEHICLE FROM THE DEALERSHIP, I WAS DRIVING THE VEHICLE TO LUNCH WHEN, IN THE MIDDLE OF A TURN, THE VEHICLE SHUT OFF AND LOST ALL POWER, INCLUDING THE POWER STEERING, MAKING IT HARD TO TURN. THE POWER CAME BACK ON WITHIN A FEW SECONDS. WHEN I TOLD MY WIFE WHAT HAD HAPPENED, SHE INFORMED ME THE SAME THING HAPPENED TO HER WHILE PARKED ? THE VEHICLE SHUT OFF AND LOST ALL POWER. I IMMEDIATELY CONTACTED THE DEALERSHIP AND WAS INSTRUCTED TO BRING THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE SEVERAL DAYS. INITIALLY, THE DEALERSHIP INFORMED ME IT WAS NOT ABLE TO LOCATE A PROBLEM. THE DEALERSHIP KEPT THE VEHICLE A FEW EXTRA DAYS TO FURTHER INSPECT THE VEHICLE. DURING THIS TIME, THE DEALERSHIP INFORMED ME THE VEHICLE LOST POWER WHILE IT WAS TESTING IT AS WELL. THE DEALERSHIP DISCOVERED A BURNT TERMINAL IN THE FUSE BOX. THE DEALERSHIP REPLACED THE FUSE JUNCTION BLOCK, AND MY WIFE PICKED THE VEHICLE UP FROM THE DEALERSHIP ON SEPTEMBER 23, 2014. ON OCTOBER 13, 2014, LESS THAN THREE WEEKS AFTER THE VEHICLE WAS PURPORTEDLY REPAIRED, THE VEHICLE AGAIN SHUT OFF AND LOST ALL POWER WHILE MY WIFE WAS BACKING OUT OF THE DRIVEWAY. THE POWER RETURNED WITHIN A FEW SECONDS. *TR

WHILE CAR IS IN MOTION (AROUND 35-40 MPH) THE STABILITRAK, ABS, A/C, BLIND-SPOT MONITOR SHUTS OFF; SPEEDOMETER, GAS GAUGE, BATTERY GAUGE ON DASHBOARD ALL GO DOWN TO ZERO (EVEN WHEN CAR IS MOVING); ENGINE IS STILL RUNNING, BUT VEHICLE DOES NOT RESPOND WHEN ACCELERATOR IS APPLIED. IF ENGINE IS TURNED OFF AND ALLOWED TO REST A MINUTE OR TWO AND THEN RESTART IS TRIED, IT EITHER DOES NOT START AT ALL OR IT WILL START, BUT WILL NOT MOVE OVER 20 MPH (JUST ENOUGH TO GET OFF THE ROAD.) IF ALLOWED TO REST @10 MINUTES, ENGINE WILL START AGAIN, DASHBOARD IS FUNCTIONAL, BUT ENGINE SERVICE LIGHT REMAINS ON. ACCELERATION SEEMS "SLUGGISH" WHEN DRIVING AFTER THIS EVENT, BUT CAN GET UP TO @50MPH. HOWEVER, THE FIRST TIME THIS HAPPEN AND THE CAR GOT UP TO 50MPH, THE ELECTRICAL SYSTEM FAILED AGAIN (AS DESCRIBED ABOVE) BUT I COULD "COAST" HOME, THANKFULLY. THE WEATHER IS IN 80S SO A/C IS ON EVERY TIME THIS HAPPENS (SO FAR). THIS SEEMS TO ONLY HAPPEN ON SHORT TRIPS (5 TO 20 MILE TRIPS SUCH AS FOR SHOPPING, ERRANDS, ETC.). IT HAS NOT HAPPENED (YET) ON LONGER TRIPS. THE FIRST TIME THIS HAPPENED, THE GM SERVICE REP SAID "CONFIRMED SES LIGHT ON WIRE HARNESS OUT OF FIREWALL MAKING CONTACT ON A/C LINES. HAS RUB-THRU ON WIRE. REPOSITION WIRE AND RESEAL." AFTER 1 MONTH (1,243 MILES), THE SAME EXACT INCIDENT HAPPENED AGAIN. GM SERVICE REP THIS (SECOND) TIME SAID THERE ARE A LOT OF "COMMUNICATION CODES" THAT INDICATE COMMUNICATION FAILURES. GM SERVICE REP IS STILL INVESTIGATING ISSUE. THERE IS A SERVICE BULLETIN ALREADY FOR THIS PROBLEM (OR ONE LIKE IT): TSB REF# PI-1202, NHTSA REF# 10055394. *TR

GM IS DOING THE RECALL FOR CHAFING AFFECTING THE STEEL CABLE (14V266000 OR 14187) THE RUBBER SLEEVE MY DEALER INSTALLED IS AGGRESSIVELY CHAFING WORSE THAN BEFORE, EVEN ON THE PASSENGER SIDE, WHICH BARELY GETS ANY USE. IT APPEARS THE FIX IS WORSE THAN BEFORE ... THE PLASTIC AROUND THE SEAT IS EASILY TEARING AWAY THE SLEEVE (AFTER ONLY A FEW WEEKS) AND WILL DIRECTLY AFFECT THE SEAT BELT. SOMEONE COULD GET KILLED, AND PEOPLE ARE PROBABLY NOT CHECKING SINCE THEY THOUGHT THE RECALL SOLVED THE PROBLEM... I HAVE PHOTOS OF THE PROBLEM IS YOU WANT, AND I CALLED GM ON 6/17/14 ... 800-462-8782 .. A CUSTOMER SERVICE REP TOLD ME THEY CAN ONLY KEEP FIXING IT THIS WAY. I ASKED HER TO ESCALATE MYREPORT SINCE THE FIX COULD (ALSO) GET SOMEONE KILLED AND SHE SAID SHE CAN'T ESCALATE THIS TYPE OF PROBLEM. WHAT????? *TR

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THE HEATER OVERHEATED AND AS A RESULT, THE CONTACT SUSTAINED A BURN TO THE FOOT. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE VEHICLE DID NOT OVERHEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE VEHICLE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

WE LEASED A 2013 BUICK ENCLAVE IN DEC. 2012. EVER SINCE WE'VE HAD THE VEHICLE WE HAVE HAD AN ISSUE WITH THE ENTERTAINMENT/NAVIGATION CENTER. THE UNIT SHORTS OUT WHEN WE ARE BACKING UP THE VEHICLE, USUALLY WHEN WE ARE GOING BACK AND FORTH TO PARK IN OUR GARAGE. SOMETIMES IT SHUTS DOWN WITH A LOUD "POP" WHICH IS VERY UNSETTLING. WHEN THIS HAPPENS THE BACKUP CAMERA SHUTS DOWN AS WELL. WE HAVE TO RESTART THE SYSTEM BEFORE IT WORKS AGAIN. THIS HAPPENS SEVERAL TIMES A MONTH AND SOMETIMES SEVERAL TIMES A WEEK.

THE FRONT DOORS OF THE 2013 BUICK ENCLAVE HAVE RAZOR SHARP CORNERS THAT CAN CUT THE CALF OF YOUR LEG AS YOU EXIT THE VEHICLE. THE DOORS ARE DESIGNED WITH A SHARP CORNER THAT JUTES OUT ON ITS LOWER EDGE. AS A DRIVER, I HAVE BEEN CUT TWICE IN THE 6 MONTHS I HAVE OWNED THE VEHICLE, ONE TIME EVEN THROUGH A PAIR OF JEANS! OTHER MEMBERS OF THE FAMILY HAVE ALSO BEEN CUT. ALL CUTS DREW BLOOD. *TR