BUICK Complaints

I have a buick.regal go 3.8 was just notified about recall for under hood fire I have not had this happen yet but I have been a mechanic for.8 years and from what I've seen with my 3.8 and others I have worked on it's not just only the front valve cover and gasket I have noticed that on mine I had oil pooling from lower intake manifold onto transmission also same thing on right hand side of engine the intake leaks oil were the factory uses the silicone form a gasket when sealant goes bad the oil pools on top of transmission and on right the oil pools on top of the timing cover /water pump housing so I think just replacing the front valve cover is not an adequate fix when you have two ends of lower intake leaking oil and also rear valve cover leaking the rear may not be as big of fire hazard but those intake leaks were they pool could very well poor that pooled oil onto front exuast manifold and or crossover pipe when a had break is applied to vehicle

We have had problems with the air bags since the car was new. The SRS light would come on for a couple months then go off. It says it has a problem with the passenger presence module. Never had a recall but the dealer said that when we took it in for an oil change they updated the firmware on the air bag system. It never did work, it would sometimes work then not work. I took it back a few weeks ago and told them it still isn't right and I said since it is a safety issue they should cover it. They told me that since Ohio doesn't have auto inspections that they are not responsibile for taking care of it and I was looking at over 1000 to repair. That pissed me off so I took my car and left. I am taking it to a independent garage. I have had lots of problems eith this car and only have 42000 on it now. My last GM, next will be Toyota/

The contact owned a 2012 Buick Regal. The contact stated while her husband was attempting to decelerate to speed, the vehicle accelerated independently and crashed into an apartment building. No further information was available. The driver and the contact (front passenger) were taken by an ambulance to the hospital to seek assistance with their injuries. No further information was available. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. A dealer was not contacted. The manufacturer had been informed of the failure. The contact stated that 3 weeks later, she received notification of NHTSA Campaign Number: 20V764000 (Suspension). The failure mileage was approximately 43,000

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at various speeds, the vehicle started jerking. There were no warning lights illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle failed to start. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that there were no compressions on the engine and cylinders due to a possible fractured timing chain and damaged valves. The dealer also informed the contact there was no oil in the engine; however, the contact had replaced the engine oil 2-3 weeks prior to the failure. The vehicle was not repaired. The vehicle was then towed to an independent mechanic but was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 13V173000 (Electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.

The contact owns a 2020 Buick Envision. The contact stated when pulled into a recycling center, the vehicle unattended accelerated, and crashed into a cement wall. The failure occurred within seconds. The contact did not recall any warning lights on the instrument panel. The air bags did not deploy. There were minor injuries to the left-hand upper thumb. The contact also stated his head hit the steering wheel and the right side of the face was swollen, and below the right knee was bruised. There was a medical report from the Orthopedics clinic. There was no police report. The vehicle had damage to the front driver side quarter panel, the entire hood was lifted; however, the left front of the hood was higher up. The other damages were the bumper, lighting system, the front windshield cracked and shattered, and the rear windshield wiper was damaged due to the impact of the crash. The vehicle was drivable. The vehicle has not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,300.

The contact owns a 2005 Buick Rendezvous. The contact stated that while driving approximately 35-40 MPH, the vehicle started losing motive power and was shuddering while shifting gear. The “Service Engine Now” warning light was illuminated. The contact was able to pull over to side of the roadway, turn off and restart the vehicle and drove to her residence safely. The vehicle was not taken to the local dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 175,000.

2014 Buick Regal GS AWD sedan, second owner. Car was purchased as a certified used from Buick dealer in 2018 with 40,xxx miles. Car now has 137,xxx miles, no longer under extended warranty. Have had all regular maintenance done and have records. Aside from normal wear and tear, no prior issues with car. Car engine suddenly started to run rough, Check Engine light came on while driving 65 mph, sudden loss of engine power and car died on the highway causing congestion and vehicles to swerve on highway, loss of steering control, pulled over. Car was able to be restarted but running rough, engine light on, severe reduction in power. Talked with nearest dealer, they said to not drive car. Had local GM mechanic do inspection, computer codes indicated loss of compression on cylinder 3, misfire. Compression check and bore inspection indicated loss of compression on cylinder 3, valve failure/damage, oil in the turbo, requiring complete rebuild or replacement engine and turbo. Review of TSB from GM indicated this is a known issue, engine to be replaced.

Condensation in drivers headlight caused headlight malfunction. I have seen multiple posts regarding this issue that have not been addressed. Serious safety issue. No warning lights or indicators tell you light has malfunctioned either.

The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 10 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The vehicle was towed to a local dealer who diagnosed the vehicle with electronic power steering rack failure. The vehicle was then towed to an independent mechanic and was currently being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,300.

The contact owns a 2016 Buick Regal. The contact stated that while driving at an undisclosed speed, the steering wheel seized while turning the vehicle. Additionally, the vehicle experienced a loss of motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 16V108000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 117,000.