BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 BUICK ENCLAVE- San Jose, CA
The car has an auto-stop feature however at times, when the car is stopped, the entire electrical and engine shuts down even while the car is in drive. The driver must restart the car and put the car into park and then back into drive. When the car restarts, several lights/messages turn on including "Service Transmission" and the "Service Parking Brake" message and parking break light. This is a safety and hazard issue as it has happened while in traffic on the freeway when at a standstill.
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- Portland, IN
I have 2 of these booster seats and both of them the back is no longer locking into the base. It folds as the child is getting into the Seat. It doesn't stay in place even if the child has their car seatbelt on making it dangerous while riding in it as it may fold. I have not had it inspected. I am just wanting to know what you can do to help me. Also, thus won't let me put the correct Manufacturer date of 09/21/2019 in.
Source: NHTSA WEB SITE -
2006 BUICK LACROSSE- Westover, WV
The contact owns a 2006 Buick Lacrosse. The contact stated while driving 50 MPH, the vehicle began to shake and vibrate and the felt like that the front passenger’s side tire was about to detach from the vehicle. The contact slowed down and drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the tie rod and wheel bearing needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to another independent mechanic and the contact was informed that the repairs had not been performed by the first independent mechanic. The vehicle was not repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 113,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK LACROSSE- Tampa, FL
Car shut off while in stopping position. Happen 3 times before supposed problem was fixed and then two more time after oil change and transmission control module fixed. Dealership does not know what the issue. Thankful each time I was not driving on interstate.
Source: NHTSA WEB SITE -
2012 BUICK ENCLAVE- SALINEVILLE, OH
The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sought a couple of days after the incident. A police report was taken at the scene. The vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 BUICK LACROSSE- Newnan, GA
The contact owns a 2013 Buick LaCrosse. The contact stated while approaching a traffic light, the vehicle was seized. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired but continued to experience failure. The contact was able to drive back to the local dealer and had the battery replaced for a second time. The vehicle was repaired but continued to experience failure. The contact stated she experienced the failure a total of 4 times. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK VERANO- Atlanta, GA
My car has started to burn oil quickly in the past and I was bringing my car to get oil changes more frequently than the sticker was saying at the dealership. Recently my car showed no oil on the dipstick after my car stopped running. 2 quarts of oil was added and the oil only showed at the tip of the dipstick. My engine was tapping a few weeks prior to my car no longer running. I brought the car to the dealership and they informed me that there was not a recall on my vehicle, but upon checking there was a recall in 2016 for this exact matter. My car is still not running and has been down since October 22, 2021. The dealership is stating that they cannot fix my car because there is not an open recall, but this recall was in 2016 and I was never made aware of the recall nor was I said any correspondences about this recall.
Source: NHTSA WEB SITE -
2007 BUICK LACROSSE- Chicago, IL
the glass to the sunroof blew off while driving and broken into pieces. broken glass at risk. no, the problem has not been confirmed by dealer or service center. no inspections. no warning lamps messages or other symptoms of the problem prior to the failure. The sunroof glass just blew off the car while driving.
Source: NHTSA WEB SITE -
2014 BUICK REGAL- Indianapolis, IN
Condensation inside both headlights. We didn't notice the problem until we moved from the warm west coast weathe to the midwest where the climate is colder.
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- Springfield, MO
The contact owns a 2000 Buick LeSabre. The contact stated that while driving approximately 40-45 MPH, the front end of the vehicle started shaking uncontrollably. There were no warning lights illuminated. The contact was able to continue to drive the vehicle at a slower speed. The vehicle was taken to the independent mechanic who diagnosed that the tie rod nuts had failed and the failure was related to NHTSA Campaign Number: 99V301000 (Steering). The dealer was notified of the failure and advised the contact that they could not repair the vehicle under the recall because the VIN was not included in the recall. The contact stated that the failure had been reoccurring while driving. The contact also stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 04V090000 (Fuel System, Gasoline). The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 139,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE