BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 BUICK ENCORE GX
    - Maumee, OH

    When starting from a traffic light after the green light, the car made mechanical noises and would not accelerate above approximately 25 mph. It seemed obvious at the time that the transmission had failed, which was later confirmed after being towed to the dealership. There were no warning lamps or messages displayed; however, during the previous days, there were a few instances when the transmission "shifted" hard (this seemed odd considering it is a CVT transmission).

    Source: NHTSA WEB SITE
  • 2023 BUICK ENCORE GX
    - Bloomsburg, PA

    The contact owns a 2023 Buick Encore GX. The contact stated that while driving on several occasions at various speeds, the vehicle bounced to the left and the right, and the steering wheel pulled to the left or the right, making it difficult to steer the vehicle. The vehicle was not diagnosed or repaired; however, after a test drive, the dealer informed the contact that the vehicle operated as intended. The manufacturer was not notified of the failure. The failure mileage was approximately 13,978.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK LACROSSE
    - Athens, GA

    Odometer Fraud. The contact purchased a 2007 Buick Lacrosse. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The mileage at the time of the purchase was 77,000. It was later discovered that the actual mileage was 131,000. The Carfax Report mileage was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK ENCLAVE
    - Hoffman Estate, IL

    Steering wheel is so stiff it over works my arms and shoulder muscles burn it hard to turn literally feels as if the wheels is kind of bumping the frame 5 days steering wheel started to make a weird noise that is now persistent and sounds like a rubbing rubber sound and I have been getting electric shock every time I’m getting out the car and go to close the door since this started making a static like electric sound in the dash over my steering wheel they all at the same time on the same day February 4,2026 scared my car might catch fire

    Source: NHTSA WEB SITE
  • 2007 BUICK TERRAZA
    - Riverside, CA

    The contact owns a 2007 Buick Terraza. The contact stated that while driving at an undisclosed speed and driving over a speed bump, there was a clunking sound coming from the rear of the vehicle. There were no warning lights illuminated. The contact stated that while driving at an undisclosed speed, the rear of the vehicle vibrated unexpectedly. There were no warning lights illuminated. The vehicle was taken to a dealer and a mobile dealer, where the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 BUICK ENVISION
    - Joplin, MO

    My 2025 Buick Envision with 10,000 miles on it has squeaky brakes. My previous 2023 Envision had the same problem, Brakes check out ok, but squeak persists.

    Source: NHTSA WEB SITE
  • 2023 BUICK ENVISION
    - Titsuville, FL

    Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simple tow; tow driver had to put dolly on both front wheels and rear to tow to GM dealer. Original decision by service rep was that the fault was due to a bad fuel pump module. I called GM for any recall on this model and device only to hear that it was not a problem for them to present a recall. I am not the first customer that has had this problem according to your website and number of complaints with the same make, year, and model of Buick.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Spring,, TX

    I am not sure if I have the correct form. I puchased a 2014 Buick Enclave from Group 1 Toyota 20465 Southwest Fwy, Richmond, TX 77469. The dealership sold me this vehicle without addressing the safety recall. They claim it is not their responsibility.

    Source: NHTSA WEB SITE
  • 2016 BUICK VERANO
    - Maricopa , AZ

    I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCORE
    - Reedsville, WI

    Turbo exhibits exact same symptoms of 17-18 encore recall for the turbo. I frequently get the p0299 code the car becomes sluggish and hesitates to take off from a stop when this code comes on making this car dangerous to drive. This issue has almost caused multiple accidents because the car is so under powered that its hard to get the car across traffic without being hit. I have been having this issue for several years and no one has been able to tell me why the car does this.

    Source: NHTSA WEB SITE