BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK LUCERNE- EDGEWATER, FL
HAD TO REPLACE A GMC PLASTIC GAS TANK DUE TO FUEL LEAK AROUND A EMISSIONS VENT ON TOP OF THE FUEL TANK. EVERY TIME THE CAR WOULD TAKE A TURN, FUEL WOULD POUR OUT FROM THE POOR CONFIGURATION & MATERIAL CRAFTSMANSHIP OF TANK AROUND THE VENT CAP. FLASH BACK TO THE FORD PINTO ISSUES OF THE 70'S. CAR HAS 64,886 MILES ON IT. SITS IN GARAGE, WHICH ALSO SMELLS OF FUEL VAPORS AFTER USE. NOTE ATTACHED PHOTO DOC'S. .
Source: NHTSA WEB SITE -
2013 BUICK REGAL- DYERSBURG, TN
MOISTURE IN DRIVERS SIDE HID HEADLIGHT CAUSED DAMAGE TO BALLAST BLOWING HEADLIGHT . REPLACED BALLAST AND BULB,BUT DAYTIME RUNNING LIGHT DOES NOT ILLUMINATE. HEADLIGHT SHORTED OUT WHEN CAR WAS STARTED IN MORNING.
Source: NHTSA WEB SITE -
2014 BUICK VERANO- AUSTIN, TX
WHEN PULLING UP TO PARK MY CAR THE RELEASE BUTTON ON AUTOMATIC STICK SHIFT POPPED OUT MAKING IT IMPOSSIBLE TO PUT IN PARK. WOULD ONLY STAY IN DRIVE. HAD TO TURN TIRES INTO STREET CURB SO CAR WOULDN'T ROLL AWAY.
Source: NHTSA WEB SITE -
2011 BUICK ENCLAVE- KIRKMAN, IA
MY REGULARLY SERVICED 2011 BUICK ENCLAVE WITH APPROXIMATELY 75,000 MILES ON IT BEGAN OVERHEATING LAST SUMMER TO THE POINT WHEN TURNING OFF THE ENGINE THE RADIATOR FAN KEPT RUNNING. MY SERVICING BUSINESS WAS CONTINUALLY ADDING THE RECOMMENDED RADIATOR COOLANT IN AMOUNTS THAT TOTALED 3.7 GAL. BETWEEN MID JUNE, '18 TO SEPT '19. I WAS TOLD BY THE DEALER THE RADIATOR HOLDS 14.2 QTS OF COOLANT WHICH IS 3.5 GAL. SO IT LOST OVER ITS TOTAL CAPACITY. IT DID THE SAME OVERHEATING WITH THE RADIATOR FAN RUNNING AFTER THE VEHICLE WAS TURNED OFF THIS PAST SUMMER. THERE IS A RECALL 13091 ON THIS ISSUE OF A LEAKY WATER PUMP FOR 2008-2010 BUICK ENCLAVES AS WELL AS SIMILAR YEARS FOR TRAVERSES, ACADIAS, AND OUTLOOK ON HFV6 ENGINES (LY7,LLT) I WAS TOLD THAT GM DID NOT CHANGE THE FAULTY WATER PUMP UNTIL 2013 ON THE BUICK ENCLAVES. THE CAR SHOWED NO ERROR MESSAGE OF OVERHEATING OR LOW COOLANT ON THE DISPLAY PANEL. THIS IS A SAFETY ISSUE. IF THE WATER PUMPS GOES OUT WHILE DRIVING IT COULD CAUSE THE ENGINE TO BLOW WITH A POSSIBLE ENGINE FIRE, UNSAFE FOR DRIVER AND PASSENGERS.
Source: NHTSA WEB SITE -
2016 BUICK VERANO- COLUMBUS, OH
WHEN I GET ON THE HIGHWAY THE LEFT FRONT WHEEL SHAKES LIKE IT IS GETTING READY TO FALL OFF. AFTER I'VE BEEN ON THE ROAD FOR A WHILE IT STOPS. I'VE HAD FRONT END ALIGNMENT, BALANCING AND TIRE ROTATION. IT STILL DOES IT EVERY MORNING.
Source: NHTSA WEB SITE -
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2016 BUICK ENCORE- SAINT CLOUD, FL
WHEN STOPPED, THE VEHICLE FEELS LIKE ITS MISSING, SOMETIMES FEELS LIKE IT WANTS TO STALL. WHEN ACCELERATING, SOMETIMES HESITATES OR NOT QUITE GETTING SPARK. SCARY WHEN MERGING AND DON'T HAVE FULL POWER RIGHT AWAY. BROUGHT TO DEALER 3 TIMES, AND NOW WARRANTY HAS PASSED. HAPPENS EVERYDAY.
Source: NHTSA WEB SITE -
2006 BUICK LUCERNE- MADISON, WI
STEERING WHEEL IS TURNT TO RIGHT AND THE ONLY THE FRONT LIGHT COME ON NOT THE BACK AND MY ALARM IS MESSING WITH WITH THE COMPUTER AND THE GAS
Source: NHTSA WEB SITE -
2019 BUICK ENCORE- ORCHARD LAKE, MI
I WAS STOPPED IN A DRIVE THRU TACO BELL AND THE CLERK DROPPED MY CHANGE DOLLARS FROM MY PURCHASE SO I REACTED BY OPENING THE DOOR TO PICK UP THE MONEY BY TAKING MY FOOT OFF THE BRAKE WITHOUT PUTTING IT IN PARK BECAUSE IT WAS A REACTION. THE CAR'S STOP START FEATURE SURGED THE CAR FORWARD PINNING MY LEGS BETWEEN THE CAR AND THE BUILDING. I COULDN'T PUT THE CAR IN PARK BECAUSE MY LEGS WERE PINNED AND THE VEHICLE SHIFT WOULD NOT GO INTO PARK. I SCREAMED AND THE CLERK HAD TO TAKE MY SHOES OFF SO I COULD PULL MY LEGS IN THE CAR. I WENT DIRECTLY TO URGENT CARE. MY LEGS WERE SEVERELY BRUISED. THIS IS A MAJOR SAFETY ISSUE. THE CAR SHOULD NOT SURGE FORWARD LIKE THAT. I'VE HAD THE CAR FOR 1 MONTH AND IT SCRAPED THE DRIVER SIDE DOOR AND FRONT TIRE/RIM. $1500 DAMAGE BUT LOST A DAYS WORK AND SEVERAL WEEKS OF RECOVERY. THE SAME THING COULD HAPPEN AT AN ATM. I USED TO WORK FOR GM AND TEST DRIVE VEHICLES THIS ENGINE STOP/START FEATURE SHOULD HAVE AN ELECTRIC FEATURE SIMILAR TO WHAT FORD HAS THAT ONCE THE DOOR OPENS, THE DRIVE GOES AUTOMATICALLY TO PARK. THIS SHOULD BE A SAFETY RECALL!!! 10/8/19.
Source: NHTSA WEB SITE -
2013 BUICK LACROSSE- HAZLET, NJ
2013 BUICK LACROSSE - POWER STEERING STOPPED WORKING WHILE MY 19-YEAR-OLD DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH! STEERING WHEEL COMPLETELY LOCKED UP. POTENTIALLY HAZARDOUS CONDITION. GM MUST ADDRESS THIS ISSUE WITH THE POWER STEERING MECHANISM ON THESE VEHICLES! VERY EXPENSIVE REPAIR ($2,600) AND IT TOOK 3 WEEKS TO FIND THE PART DUE TO GM BEING ON STRIKE.
Source: NHTSA WEB SITE -
2018 BUICK REGAL- RUSTON, LA
WHILE ON THE HIGHWAY I CAME TO A STOP DUE TO AN ACCIDENT. ONCE I GOT THROUGH THE ACCIDENT I TRIED TO SPEED UP AND THE VEHICLE WAS HESITANT TO SPEED UP. THIS IS VERY DANGEROUS BECAUSE ACCELERATION IS NECESSARY TO MERGE WITH TRAFFIC.
Source: NHTSA WEB SITE