BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK ENCLAVE
    - PRENTICE, WI

    PURCHASED 2010 BUICK ENCLAVE NEW ON 8/17/08. HAD 48800 MILES ON IT, ON 1121/16 CHECK ENGINE LIGHT CAME ON WITH CODE P0008. TOOK IT IN GARAGE & DISCOVERED TIMING CHAIN HAD EXCESSIVE WEAR PLUS REPLACED BOTH CAMSHAFTS, VALVE COVERS GASKETS, TIMING COVER GASKET, INTAKE MANIFOLD GASKET & ETC. WAS FIXED FOR $3536.80. ON 5/21/18 AT 59050 ENGINE LIGHT CAME ON AGAIN WITH CODE P0017 TOOK IT BACK IN FOUND TIMING CHAIN HAS EXCESSIVE WEAR AGAIN REPLACED BOTH INTAKE & EXHAUST ACTUATORS WITH CAM., INTAKE MANIFOLD SET, CATALYTIC CONVERTER, TIMING CHAIN BECAUSE IT WAS PREMATURELY WORN, & CAM ACTUATOR ASSEMBLY. SENT ALL DOCUMENTATION TO GM BUT THEY BASICALLY LAUGHED AND SAID SORRY OUT OF WARRANTY. I BELIEVE SOMETHING SHOULD BE DONE TO FORCE THEM TO DO A RECALL & REIMBURSE US FOR ALL THE TIMING CHAIN REPAIRS. AT THIS RATE WE WILL BE REPLACING TIMING CHAIN EVERY 10000 MILES. THEY NEED TO RECALL THIS ENGINE AS THERE IS EVIDENCE OF MAJOR PROBLEMS WITH IT.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - ROSELLE, IL

    AFTER THE CAR SITTING IN THE SUN, DRIVING IN SLOW TRAFFIC THE CAR IS RUNNING ROUGH, THE GAS MILLAGE DROPPED, THE BRAKE MAKING NOISE WHEN YOU STOP. WHEN ACCELERATE THERE IS GRINDING NOISE. I PULLED TO THE SIDE AND TURN OFF THE CAR FOR FIVE MINUTES, I START THE CAR AND IT RUN AS NORMAL. THIS WAS HAPPENING BEFORE FOR 2 MONTH. TAKE IT TO THE DEALER 3 TIMES, THEY ADVISE THERE IS NOTHING WRONG. LAST TIME THEY CLEAN THE BEARINGS AND IT DID NOT HELP. FINALLY THEY ADVISE TO REPLACE THE MODULAR FOR THE BRAKE AND THE ACCELERATOR AND IT REQUIRED REMOVE THE DASH BOARD AND LOT OF LABOR TIME. THEY ARE NOT SURE 100% IT WILL WORK AS IT IS NOT SHOWN ON THE SCAN

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - WYLIE, TX

    THE "ABS LIGHT" HAS BEEN COMING ON FOR THE PAST SEVERAL YEARS. THE AIR CONDITIONER HAS NOT BEEN WORKING EFFICIENTLY FOR THE PAST 3 YEARS. I HAVE TAKEN IT TO THE DEALER AND THEY CONSISTENTLY STATE NOTHING IS WRONG.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCLAVE
    - FORT WAYNE, IN

    I WAS DRIVING ON A HIGHWAY 6 IN WATERLOO INDIANA AND MY SUNROOF EXPLODED AND THE ENTIRE GLASS WAS SHATTERED AND HAD A HUGE HOLE. THE EXPLOSION WAS LIKE A SHORT GUN GOING OFF. I THOUGHT SOME ONE SHOT OR THREW SOMETHING BUT THERE WAS NO OVERPASS. I CALLED THE POLICE JUST TO MAKE SURE AND A REPORT WAS FILED

    Source: NHTSA WEB SITE
  • 2012 BUICK ENCLAVE
    - CEDAR RAPIDS, IA

    GM HAS KNOW ABOUT THE FAULTY TIMING CHAIN AND THE SEALS USED ON THE MOTOR FOR YEARS AND CONTINUED TO USE IT COSTING OWNERS THOUSANDS OF DOLLARS INSTEAD OF TAKING THE NECESSARY STEPS TO RESOLVE THE PROBLEM BEFORE CONTINUING THE MANUFACTURING PROCESS. I HAVE OIL LEAKING OUT FROM UNDER THE VEHICLE ON THE PASSENGER SIDE. THIS HAS CAUSED A LARGE AMOUNT OF OIL TO ACCUMULATE ON THE ENGINE,BRAKES AND UNDER CARRIAGE THAT POSSES A SAFETY HAZARD. I HAVE HAD TO CLEAN THIS OFF A FEW TIMES.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - PETOSKEY, MI

    THE THROTTLE BODY HAS A DEFECT WHICH SHUTS OFF ALL POWER TO VEHICLE WITH NO NOTICE. THE ENGINE AND TRANSMISSION LOCK UP YOU LOSE ALL STEERING CONTROL AND NO BRAKES. ALSO NO LIGHTS SO WHEN IT HAPPENS AT NIGHT IT IS PITCH BLACK. GM DOES KNOW ABOUT THE PROBLEM AND WHEN I QUESTIONED THEM ABOUT THE LOSS OF LIFE LIKE WHAT HAPPEND WITH THE CHEVY CRUZE ALL MEMBERS OF GM ARE TOLD TO HANG UP THE PHONE. IT HAS HAPPEND ON SEVERAL OCCASIONS AND THE DEALERSHIP SENT ME BACK ON THE ROAD KNOWING THE PROBLEM. DEALER REP SAID IF I WAS A BETTER CUSTOMER THAY MAY HAVE DONE MORE FOR ME.

    Source: NHTSA WEB SITE
  • 2016 BUICK VERANO
    - BOWIE, MD

    THE A/C TURNS OFF DUE TO HIGH ENGINE TEMPERATURE. THERE IS A LOUD FAN NOISE. SOUNDS LIKE MY CAR IS STILL ON. THE ALERT TURNS ON AND OFF RANDOMLY.

    Source: NHTSA WEB SITE
  • 2014 BUICK VERANO
    - EAGLE LAKE, TX

    RADIO SHUTS ON AN OFF AS I DRIVE. THE ENGINE SHUTS OFF WHILE DRIVING AND I HAVE TO PULL OVER TO A SAFE AREA, IT'S SO SCARY AND UNSAFE.

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - ROCKFORD, IL

    FUEL PUMP RELAY HEATED UP AND BURNED UP FUSE BLOCK WITCH IS LOCATED UNDER REAR SEAT.FIRE HAZARD. SITS ABOVE GAS TANK. CAR WILL NOT START OR WILL LOSE POWER WHILE DRIVING.LOST STEERING AND BRAKES. THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THIS. ALSO IGNITION SWITCH NOT WORKING.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - HUNTSVILLE, AL

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER IN 2014 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT PREVENT THE FAILURE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED AND ALL LIGHTS ON THE INSTRUMENTAL PANEL FLICKERED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO ADVISED THAT THE STEERING WHEEL LOST POWER STEERING ABILITY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE