BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK LACROSSE
    - GLENDALE, CA

    TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 60-70 MPH, THE REDUCED POWER WARNING INDICATOR ILLUMINATED, THE VEHICLE LOST FORWARD MOMENTUM, THE BRAKING AND POWER STEERING ABILITY SEIZED, AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THORSON MOTOR CENTER (3456 E COLORADO BLVD, PASADENA, CA 91107, (626) 817-6465) WHERE IT WAS DIAGNOSED THAT THE OIL LEVEL WAS LOW AND THAT THE OIL LEVEL SENSOR WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. *TT *JS ENGINE STALL UPDATED 9/24/18*JB

    Source: CONSUMER LETTER
  • 2010 BUICK ENCLAVE
    - SIDNEY, NE

    TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,731.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK REGAL
    - FLORISSANT, MO

    I HAVE HAD PROBLEMS WITH THE STABILITRAK - CHECK ENGINE LIGHT / MULTIFUNCTION INDICATOR LIGHT COMING ON AT RANDOM TIMES (THE ON STAR DIAGNOSTIC REPORT DOESN'T GIVE ANY INDICATION OF WHATS GOING ON WITH THE CAR SO THAT REGULAR PEOPLE CAN UNDERSTAND BEFORE GOING IN TALKING TO A DEALER ABOUT THE ISSUE) - POWERTRAIN ISSUES I HAVE HAD TO REPLACE MY BATTERY WHEN I BOUGHT THE CAR I WAS TOLD IT WAS NEWER AND SHOULDN'T HAVE ISSUES. MY DRIVER SIDE HEADLIGHT IS FULL OF WATER. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR YET NO RECALLS HAVE BEEN FOUND ON MY PARTICULAR CAR. I READ REVIEWS FROM OTHERS AND THE 2012 BUICK REGAL JUST SEEMS TO HAVE A LOT OF PROBLEMS CONSUMERS SUCH AS MYSELF SHOULD BE ENTITLED TO A HUGE PORTION OF CASH PAID FOR THE DEFECTIVE VEHICLE. I THOUGHT IT WOULD BE A SAFE FAMILY CAR BUT IT JUST DIDN'T TURN OUT THAT WAY. I WAS AFRAID TO TAKE MY FAMILY IN MY CAR FOR 6 MONTHS BECAUSE I DIDN'T KNOW IF I WOULD WE WOULD BE STRANDED. WHEN I TOOK MY CAR TO A CERTIFIED DEALER TO GET IT REPAIRED IT WAS WORSE MY CAR SHOOK WHILE I DROVE. BUICK JUST ISN'T THE CAR FOR ME OR ANYONE UNTIL THEY ARE ABLE TO CREATE A SAFE CAR. AESTHETICALLY NEWER MODEL BUICKS ARE NICE BUT MECHANICALLY THEY ARE A BUST.

    Source: NHTSA WEB SITE
  • 2003 BUICK REGAL
    - BROOKLYN PARK, MN

    RECALL #15757 WAS PERFORMED BY DEALER ON 2/24/2016. THE VEHICLE AT THE TIME OF THE REPAIR HAD 255,300 MILES ON IT WHEN I TOOK IT TO THE DEALER (BROOKDALE CHEVROLET BUICK.GMC ON 5/30/18 WHEN I TOOK IT BACK TO THE DEALER FOR OIL DRIPPING ON THE MANIFOLD IT HAD 258,200. THERE IS SMOKE COMING FROM UNDER THE HOOD. WE HAD IT IN STORAGE AFTER THE REPAIR AND TOOK IT OUT THIS SPRING. THE WIFE SAID IT SMOKED AND THEN I DROVE IT AND I HAD A LOT OF SMOKE COMING FROM UNDER THE HOOD. SINCE THE REPAIR WE ONLY PUT 2,900 MILES ON THE VEHICLE. SURELY IF THE REPAIR WAS DONE CORRECTLY WE SHOULDN'T BE WORRYING ABOUT OUR SAFETY. THE CAR CAN'T BE DRIVEN AS IS. THE DEALER FLATLY SAID THEY WERE NO LONGER RESPONSIBLE FOR ANY MORE REPAIRS UNLESS I PAY THEM $1,100 TO REPLACE THE VALVE COVER AND VALVE COVER GASKET. THE CAR IS REGISTERED AT THE DEALER UNDER NL COMPANIES BECAUSE I HAVE A RENTAL. THEY CAN'T SEEM TO PUT IT UNDER MY NAME. I CAN APPRECIATE THEIR RELUCTANCE TO REDO THE REPAIRS BUT THERE IS NO WAY OIL SHOULD BE LEAKING AGAIN ON THE MANIFOLD AFTER 2.900 MILES. THEY WROTE DOWN THE WRONG MILEAGE ON THEIR 5/30/18 INVOICE. THERE SHOULD BE 4 DOCUMENTS ATTACHED IF I DID IT CORRECTLY.

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - FRANKLIN, WI

    THE DRIVER'S SIDE BLIND SPOT INDICATOR (LOCATED ON THE SIDE MIRROR) IS MALFUNCTIONING AND GIVING FALSE AND ERRONEOUS INDICATIONS - BOTH FALSE POSITIVES AND FALSE NEGATIVES - THIS HAS OCCURRED EACH TIME I HAVE DRIVEN THE VEHICLE- ON THE FREEWAY, ON THE HIGHWAY, ON SIDE STREETS. IF DRIVERS DEPEND ON THIS EXTREMELY UNRELIABLE SAFETY FEATURE ACCIDENTS ARE HIGHLY LIKELY TO RESULT.

    Source: NHTSA WEB SITE
  • 2013 BUICK ENCLAVE
    - DEARBORN, MI

    REAR DRIVER AND PASSENGER SIDE TURN SIGNAL/BRAKE LAMPS KEEP BLOWING EVERY 5-6 MONTHS. ALMOST LIKE CLOCK WORK, THE PASSENGER SIDE LAMP BLOWS AND WITHIN 5-6 DAYS THE DRIVER SIDE LAMP BLOWS. HAVE TRIED DIFFERENT BRANDS/TYPES OF LAMPS TO NO AVAIL. ISSUE BEGAN IN 2016 AND HAVE REPLACED BOTH LAMPS 5-6 TIMES. PLACE APPROXIMATELY 4,000 - 5,000 MILES ON VEHICLE ANNUALLY. DEALER NOT AWARE OF ANY PROBLEMS BUT SEEMS TO BE A GM PROBLEM BASED ON OWNER COMPLAINTS ON MESSAGE BOARDS. NOT SURE IF RELATED TO AN ELECTRICAL ISSUE BUT HAVE ALSO REPLACED BOTH HID HEADLIGHTS AND REAR AC BLOWER MOTOR.

    Source: NHTSA WEB SITE
  • 2016 BUICK ENCORE
    - HARAHAN, LA

    YAKATA RECALL. THE AIRBAGS IN MY CAR DID NOT DEPLOY DURING AN ACCIDENT. THE OTHER DRIVER RAN A RED LIGHT AND HIT ME ON THE DRIVER FRONT OF MY CAR. IT CAUSED $11,884 WORTH OF DAMAGE. WHEN I SAW THE OTHER DRIVER WAS NOT STOPPING AT THE RED LIGHT I APPLIED MY BRAKES BUT THE COLLISION HAPPENED AND SPUN MY CAR. MY CAR WAS NOT ON THE RECALL LIST FOR AIRBAGS. I DONT KNOW WHY THEY DID NOT DEPLOY.

    Source: NHTSA WEB SITE
  • 2004 BUICK RAINIER
    - MASON, TN

    TL* THE CONTACT OWNED A 2004 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 30 MPH IN THE RAIN, THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. AS A RESULT, THE CONTACT WAS RENDERED UNCONSCIOUS AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S HEAD STRUCK THE DRIVER'S SIDE WINDOW AND THE CONTACT REMAINED IN A COMA FOR SEVERAL MONTHS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OF THE HEAD, WHICH CAUSED WALKING COMPLICATIONS AND A LOSS OF FEELING IN THE RIGHT SIDE OF THE BODY. IN ADDITION, THE CONTACT SUFFERED A LOSS OF SIGHT IN THE RIGHT EYE DUE TO A CRUSHED SKULL. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. A DEALER WAS NOT MADE AWARE OF THE AIR BAG FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - GREENWOOD, IN

    WARNING LIGHTS ON DASHBOARD RANDOMLY COMING ON AND OFF. INCLUDING POWER STEERING LIGHT, CHECK ENGINE LIGHT , SERVICE STABILITY LIGHT. VEHICLE WHEN FIRST TURNS ON SHAKES AND VIBRATES THEN GOES TO NORMAL AFTER A FEW MINUTES. NO LOW FLUIDS OR PROBLEMS FOUND FROM CERTIFIED GM SERVICE

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - OWASSO, OK

    SERVICE STABILITRAK WARNING COMES ON AS SOON AS WHEELS ARE TURNED AFTER STARTING VEHICLE. THIS HAPPENS BOTH WHEN CAR IS STATIONARY OR IN MOTION. THIS STARTED OUT HAPPENING VERY OCCASIONALLY, BUT NOW HAPPENS EVERY TIME VEHICLE IS DRIVEN. I CAN DRIVE SEVERAL BLOCKS STRAIGHT ON WITHOUT THE WARNING, BUT AS SOON AS THE WHEELS ARE TURNED, THE WARNING MESSAGE COMES ON, ABS AND TRACTION CONTROL ARE AUTOMATICALLY TURNED OFF. I PURCHASED THE VEHICLE USED AT 70K MILES, THIS STARTED ABOUT 2 MOS AFTER PURCHASE. I HAVE BEEN TOLD BY DEALERSHIPS THIS IS A DEFECT IN THE WIRING HARNESS TO THE FRONT WHEELS IN THIS VEHICLE, THAT IT'S A "KNOWN ISSUE", AND IS ABOUT $500 PER WHEEL TO FIX. IF THIS IS A KNOWN ISSUE, THEN WHY HASN'T BUICK ISSUED A RECALL? I HAVE READ MANY FORUMS ONLINE WHERE PEOPLE ARE COMPLAINING ABOUT THIS ISSUE. NOT SURE WHY THEY AREN'T REPORTING IT TO NHTSA!!! THIS COULD CAUSE ALOT OF ACCIDENTS IF THE ABS AND TRACTION CONTROL ARE TURNED OFF! ATTACHED PHOTO WAS TAKEN WITH VEHICLE SITTING STILL IN DRIVEWAY, JUST STARTED, NO MESSAGES, TURNED STEERING WHEEL AND THE WARNING LIGHTS THEN LIT UP ON DASHBOARD, TRACTION CONTROL AND ABS TURNED OFF (AS INDICATED BY LIGHTS).

    Source: NHTSA WEB SITE