BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK ENCLAVE
    - TULSA, OK

    THE STEERING BECOMES HARD TO TURN WHEN MOVING VERY SLOWLY OR SITTING IN PARK. THIS HAPPENS INTERMITTENTLY IN URBAN SETTINGS. NO PROBLEM OBSERVED AT HIGHWAY SPEED AS YET. WILL BE TAKING TO MECHANIC SHORTLY.

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - PIERRE, SD

    DROVE CAR 0.2 MILES PARKED CAR WENT INTO WALMART CAR WAS SEEN SMOKING IN PARKING LOT ENGINE CAUGHT ON FIRE FIRE DEPT CAME TALKED TO AUTO SHOP THEY SAID IT HAS HAPPENED TO THIS YEAR OF VEHICLE MANY TIMES DUE TO A MANUFACTURER ISSUE

    Source: NHTSA WEB SITE
  • 2018 BUICK ENCORE
    - INDIANAPOLIS, IN

    EVERY TIME IT RAINS I AM UNABLE TO GET ANY GAS DUE TO WATER SETTING ON THE PORT IN WHICH I PLACE GAS NOZZLE IN TO FILL TANK. VERY NERVOUS ABOUT THE SITUATION DUE TO HOW COSTLY IT COULD BE TO FIX DUE TO SUCH A POOR DESIGN

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - MOUNT AIRY, MD

    TAKATA RECALL I WAS IN AN ACCIDENT WERE I READ ENDED A CAR BECAUSE I WAS GOING AROUND A CORNER AND MY BREAKS FAILED AND MY AIRBAGS DID NOT DEPLOY. I WAS GOING 25 IN A RESIDENTIAL AREA AND TOOK A CORNER TO FAST BECAUSE MY BREAKS FAILED. I HIT A CURB BUSTED MY PASSENGER TIRE OFF AND THEN HIT A STATIONARY CAR. THE PASSENGER SIDE OF MY CAR WAS DESTROYED AND THE AIRBAGS FAILED TO DEPLOY. I HAD ZERO AIRBAG REPLACEMENT LIGHTS ON EVERYTHING WITH THE CAR WAS FINE AND NORMAL.

    Source: NHTSA WEB SITE
  • 2015 BUICK ENCORE
    - FORT LAUDERDALE, FL

    ON 5/25/18, ABS FAILED WHEN BRAKES APPLIED AT AROUND 30 MPH LEADING TO A REAR END CRASH ON WET RAINY ROAD AT A ROUNDABOUT AT JACARANDA BOULEVARD AND EAST VENICE AVENUE, VENICE, FL.

    Source: NHTSA WEB SITE
  • 2014 BUICK VERANO
    - SILVER CREEK, GA

    ENGINE CUT OFF WITH NO WARNING SIGN, SYMBOL WHILE DRIVING DOWN THE ROAD. COASTED OFF THE ROAD, HAD VEHICLE TOWED TO MECHANIC. TOOK THREE QUARTS OF OIL TO REGISTER ON STICK. OIL AND FILTER WAS CHANGED ABOUT A MONTH AND A HALF AGO. AGAIN, NO LOW OIL PRESSURE, ENGINE SERVICE LIGHT, ETC. NO WARNING JUST STOPPED RUNNING. WAS ON A RURAL ROAD, HAD THIS HAPPENED ON THE INTERSTATE OR HIGHWAY IT WOULD HAVE BEEN HORRIBLE. THE MECHANIC SAYS THE ENGINE HAS LOST COMPRESSION AND RECOMMENDS A NEW MOTOR. DEALERSHIP AND MANUFACTURER SAY NO WARRANTY LEFT ON THE VEHICLE AND NO RECALLS FOR THIS VEHICLE HAVE BEEN ISSUED.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - TWIN LAKES, WI

    WE ARE BIG FANS OF OUR BUICK'S, AS OF NOW WE'VE OWNED THREE AND HAVE HAD NO PROBLEMS. BUT NOW WITH ONLY 87,000 MILES ON IT THE TIMING CHAIN GUIDE TENSIONER HAS TO BE REPLACED. IT WAS DIAGNOSED IN AN EMISSIONS TEST. WE'VE LOOKED ON LINE FOR A RECALL AND ALL WE SEE ARE SO MANY OTHERS WITH THE SAME ISSUE AND NO HELP. THIS IS EXTREMELY FRUSTRATING TO US AS BUICK OWNERS . I'M ASKING THAT YOU RECALL THIS ISSUE AND KEEP US BUICK OWNERS. IT'S A VERY COSTLY ISSUE TO REPLACE AND FOR LESS THAN 90,000 MILES ON OUR REGAL THAT'S NOT NORMAL. I AM ASKING YOU TO CONTRIBUTE/REIMBURSE US FOR AT THE VERY LEAST A PORTION OF THE COST. WITH A BABY ON THE WAY WE HAD NO CHOICE BUT TO TAKE IT IN FOR THE REPAIRS. WE'D LOVE TO CONTINUE WITH PURCHASING BUICKS IN THE FUTURE BUT IF THIS WILL NOT BE LOOKED INTO WE WILL HAVE TO RETHINK GM PRODUCTS. PLEASE HELP ALL YOUR LOYAL CUSTOMERS. WHATEVER YOU CAN DO WILL BE GREATLY APPRECIATED..

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - NAMPA, ID

    THE HEADS UP DISPLAY HAS BEEN FADING IN AND OUT SINCE EARLY 2014. IT HAS BEEN REPLACED TWICE AS WELL AS THE DIMMING SWITCH FOR IT HAS BEEN DISCONNECTED AND IT STILL FADES OUT AND THEN SOMETIMES WILL FADE BACK ON OR JUST POP BACK ON. THE CAR IS NOW OFF WARRANTY BUT I FEEL SINCE IT HAS BEEN WORKED ON NUMEROUS TIMES SINCE 2014, BUICK SHOULD COVER THIS PROBLEM. I CALLED BUICK LAST WEEK AND WAS GIVEN A CASE # BUT CAN'T FIND IT RIGHT NOW. I HAVE THE RECORDS IF A CASE IS STARTED AND SO DOES BUICK.

    Source: NHTSA WEB SITE
  • 2011 BUICK REGAL
    - SALINE, MI

    TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ENGINE FAILURE WHILE REVERSING OUT OF A PARKING SPACE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED TO LA FONTAINE BUICK GMC OF ANN ARBOR (500 AUTO MALL DR., ANN ARBOR , MI 48103, (734)7079368) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND CAUSED THE ENGINE TO SEIZE. IN ADDITION, METAL SHAVINGS WERE FOUND IN THE ENGINE. THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENVISION
    - WASHINGTON, WA

    GM USES A SEPARATE CONTROL ARM BUSHING CONNECTOR FOR VARIOUS MODELS SUCH AS BUICK ENVISION. THIS CONNECTOR IS A DEFECTIVE DESIGN! THE CONTROL ARM BUSHING CONNECTOR MUST USE A RIGID ONE-PIECE STRUCTURE THAT IS SUBJECTED TO VERY LARGE FORCES AND THEREFORE MUST BE OF A RIGID, HIGH STRENGTH AND TOUGH STRUCTURE.THE GM'S SPLIT-TYPE CONTROL ARM BUSHING CONNECTOR CONSISTS OF TWO BOLTS INSERTED INTO A HOLLOW BUSHING, AND THE CONNECTOR AND THE OUTER BUSHING ARE VULCANIZED TO FORM THE CONTROL ARM BUSHING ASSEMBLY.THE CONTROL ARM ARM CONNECTOR HAS A CIRCULAR BLOCK THRUST DESIGN ON THE LEFT AND RIGHT ENDS.THE SLEEVE OF THE CONTROL ARM BUSH PRESS-FIT INTO THE CONTROL ARM CONSTITUTES A CONTROL ARM ASSEMBLY STRUCTURE.THIS DESIGN WAS BORN AROUND 2013, AND IT WAS USED BY GM IN 2014 FOR A VARIETY OF PRODUCTION MODELS.THE PROBLEM WITH THIS STRUCTURE IS THAT WHEN A LARGE LOAD IMPACT IS APPLIED TO THE WHEEL, THE CONTROL ARM BUSHING WILL RECEIVE LONGITUDINAL AND LATERAL FORCES, AND THE INNER SLEEVE OF THE CONNECTOR PART MAY BE SQUEEZED UNDER THE BOLTS AT BOTH ENDS. PLASTIC DEFORMATION CAUSES THE CONNECTOR TO FAIL.ACCORDING TO PROFESSIONAL DATA, THE ULTIMATE STRENGTH OF THE CONTROL ARM ASSEMBLY SHOULD REACH ABOUT 80000N, AND THE STRENGTH OF THE CONTROL ARM BUSHING CONNECTOR IS HIGHER. HOWEVER, THE STRENGTH OF THE SEPARATE CONTROL ARM BUSHING CONNECTOR IS LESS THAN 40,000N WILL FAIL.THE STRUCTURE ADOPTED ON BUICK ENVISION, WHERE HUNDREDS OF CONTROL ARM BUSHINGS FAIL IN CHINA, WAS ALSO EXPORTED TO THE UNITED STATES.ACCORDING TO STATISTICS, THERE ARE SEVERAL MODELS IN THE UNITED STATES THAT HAVE ADOPTED THIS UNSAFE DESIGN ONE AFTER ANOTHER! INCLUDING LACROSSE, CHEVROLET MALIBU, ETC.THESE MODELS ARE NEW AFTER 2015.ACCORDING TO THE CASE STUDY, THE STRENGTH OF THE GM CONTROL ARM IS LOWER THAN THE NORMAL RANGE, WHICH HAS A GREAT IMPACT ON SAFE DRIVING AND ENDANGERS DRIVING SAFETY! *TT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE