BUICK Complaints

ON MARCH 28TH, 2018 MY VEHICLE A 2011 BUICK LUCERNE WITH 162,554 MILES ON IT, WOULD NOT RESTART AFTER MAKING A TWENTY-MILE TRIP TO TAKE MY GRANDCHILDREN TO SCHOOL. I PARKED ON THE SIDE OF THE ROAD IN FRONT OF MY MOTHER'S HOUSE TO VISIT, AND UPON MY ATTEMPT TO LEAVE, THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS, STRANGE NOISES, OR SMELLS THAT WOULD LEAD ME TO BELIEVE THE FUSE BOX FAILURE, LEADING TO THE BOX MELTING. WHEN A BATTERY GOES BAD, IT SMELLS LIKE SPOILED EGGS, HOWEVER IN THE CASE OF MY VEHICLES FUSE BOX MELTING THERE WAS NO TOXIC SMELL(S), THAT IS A GOOD THING SINCE NO PASSENGERS SUFFERED FROM MELTING PLASTIC FUMES, I GUESS. I TOOK MY 2011 BUICK LUCERNE TO THE DEALER'S SHIP BECAUSE MY VEHICLE WOULD NOT START. UPON THE TECH DIAGNOSES THE FUSE RELAY HAD MELTED, AND THIS WAS ONE REASON THE FUEL PUMP WAS NOT RECEIVING POWER TO SEND FUEL TO THE ENGINE. MY NEXT CONCERN IS THE PLACEMENT OF THESE COMPONENTS IN THE VEHICLE, THEY ARE LOCATED UNDER THE REAR PASSENGER SEATS. IF THE VOLTAGE, FUSE BOX MELTS AGAIN SOON, THE POSSIBILITY OF AN INTERNAL FIRE IS HIGHLY POSSIBLE AND THUS THE LOSS OF LIVES IS LIKELY. AFTER CONDUCTING MY OWN ONLINE SEARCH, THIS IS A PROBLEM THAT HAS BEEN OVERLOOKED IN THE PAST OR MINIMIZED IN ORDER OF IMPORTANCE FOR THE CONSUMERS SAFETY CONCERNS REPORTED AT VARIOUS DEALERSHIPS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

*MANY TIMES SITTING STILL OR GOING DOWN ROAD SCREEN GOES DIM AND SOMETIMES ALMOST BLACK (WHETHER HEADLIGHTS ARE ON OR NOT) *SCREEN HAS WENT COMPLETELY OFF * HEADLIGHTS COMES ON WHEN NOT NEEDED, AND DOESN'T ALWAYS COME ON WHEN NEEDED, GOING DOWN ROAD *ALERT LIGHTS IN MIRRORS DOESN'T ALWAYS WORK GOING DOWN ROAD *SITTING IN SCHOOL PARKING LOT WITH KEYS OFF THE RADIO COMES ON BY ITSELF *SITTING IN SONIC PARKING LOT AND WHEN I WENT TO START CAR I HAD NOTHING. I KEPT TRYING IT AND FINALLY IT STARTED *BLUETOOTH DOESN'T WORK PROPERLY, YOU CAN CALL OUT OR YOU CAN RECEIVE CALLS, YOU CAN HEAR THEM BUT THEY CAN'T HEAR YOU *PASSENGER AIRBAG LIGHT DOESN'T ALWAYS COME ON

TL* THE CONTACT OWNS A 2018 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SUSS BUICK GMC DEALER (866-608-5251, 1301 S HAVANA ST, AURORA, CO 80012) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS ABOUT 200.

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE CONTACT REMOVED THE ASSEMBLY AND FOUND THAT THE PLUG THAT CONNECTS TO LIGHT BULB WAS MELTED. THE CONTACT CALLED THE DEALER KEN FOWLER BUICK OF UKIAH CALIFORNIA AND WAS ADVISED THAT THEY DID NOT SELL JUST THE PLUG; THE ENTIRE ASSEMBLY HAD TO BE PURCHASED. . THE FOLLOWING WEEK THE SAME FAILURE OCCURRED, BUT ON THE PASSENGER SIDE AND THE PLUG WAS BURNED INTENSIVELY, THAT EVEN THE HARNESS WAS MELTED ON THIS OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TT *CN

TAKATA RECALL MY GAUGES DON'T WORK CAN'T TELL HOW MUCH GAS I GOT OR HOW FAST I'M GOING OR THE TEMPERATURE

VEHICLE HESITATION WHILE ACCELERATING. CHECK ENGINE LIGHT COMES ON. CODE WAS P0008 REQUIRING NEW TIMING CHANIS TO BE INSTALLED FOR $3,200. VEHICLE ONLY HAS 80K MILES ON IT

BATTERY GOES DEAD OVER NIGHT, TOOK IT TO A MECHANIC HE SAID THE FUSE BOX UNDERBACK SEAT IS SHORTING OUT

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT 5 MPH, THE CONTACT NOTICED A VERY STRONG FUEL ODOR IN THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED FUEL WAS LEAKING VERY HEAVILY FROM THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO THEIR RESIDENCE, THEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FUEL TANK NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE) AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 121,000.

ON 3/21/18 I WAS PULLING OUT OF A GAS STATION TO HEAD TO WORK. MY TRACTION CONTROL LIGHT LIT UP AS WELL AS MY ENGINE LIGHT. WARNINGS WENT ACROSS MY DASH STATING "TRACTION CONTROL OFF" "SERVICE STABILITRACK" "ENGINE POWER REDUCED" I COULDN'T GO OVER 40MPH. I MADE IT BACK TO WORK. AFTER WORK ONLY THE ENGINE LIGHT WAS ON. THE NEXT DAY I DROVE IT AND BY THE AFTERNOON THE ENGINE LIGHT HAD GONE OFF. THIS MORNING, 3/23/18 I DROVE TO WORK WITHOUT ANY COMPLICATIONS. DUE TO WEATHER WE CLOSED OUR OFFICE EARLY. I PULLED OUT OF THE PARKING LOT AND MY TRACTION CONTROL LIT UP AS WELL AS MY ENGINE LIGHT. ALL THREE WARNINGS WENT ACROSS MY DASH AGAIN AND THIS TIME I COULD NOT GO ABOVE 20MPH. I MADE IT HOME WITH MY FLASHERS ON. ONCE I GOT HOME I LET MY CAR SIT FOR A COUPLE HOURS AND THEN TOOK IT AROUND THE BLOCK. AGAIN ONLY MY ENGINE LIGHT WAS ON. WE WILL TAKE IT TO THE SHOP ONCE THE WEATHER CLEARS.

THE CAR SHUT DOWN AND WILL TURN OVER BUT WON'T START AGAIN THE RELAY FOR THE FUEL PUMP IS MELTED AND THERE IS NO VOLTAGE GOING TO THE FUEL PUMP FUSE IN THE FUEL BOX UNDER THE BACK SEAT OF THE VEHICLE THIS SHOULD BE A RECALL DUE TO A FIRE COULD START OR THE VEHICLE COULD SHUT DOWN AT ANY MOMENT AND CAUSING A ACCIDENT AND OR DEATH