BUICK Complaints

ON 6/7/2017 PURCHASED A 2010 BUICK ENCLAVE CXL 116495 MILES ON IT NEEDS STEERING GEAR 1700.00 IS THE POWER STEERING PUMP WEAR THE CAUSE OF THE GEAR LEAKING

I WAS DROPPING MY KIDS TO SCHOOL. I WAS IN LINE OF DROP OFF. I STOPPED MY CAR PUT MY CAR IN PARK AND REMOVED MY FOOT FROM BRAKE. SUDDENLY I NOTICED THAT MY CAR WAS MOVING JUST LIKE IN THE SPEED OF NEUTAL. I PUSHED THE BRAKES HARD BECAUSE MY CAR WAS ABOUT TO HIT THE CAR INFRONT OF ME. I CHECKED THE THE SHIFT WAS STILL IN THE PARK. SO IN SHORT, CAR WAS STILL MOVING WHEN IN PARK. SCARRY!!!!

DIC 'SERVICE AIR BAG' MESSAGE IS SHOWING. MOVING DRIVER'S SIDE SEAT FORWARD AND BACK SOMETIMES MAKES THE MESSAGE DISAPPEAR. THE MAJORITY OF THE TIME THE 'SERVICE AIR BAG' MESSAGE IS SHOWING. IT HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED IN APRIL OF 2013 FROM THE PREVIOUS OWNER. THE PREVIOUS OWNER HAS STATED THAT THIS SAME DIC MESSAGE HAS HAPPENED TO HIM.

WHILE IN MOTION VEHICLE CHECK ENGINE LIGHT WILL COME ON WITH THE FOLLOWING MESSAGES. STABILITRACK OFF, TRACTION CONTROL OFF, ENGINE POWER REDUCED. CAR WILL NOT ACCELERATE ABOVE 40 MPH. CAR WILL SLIGHTLY SHAKE WHILE THIS HAPPENS. CAR WILL SOME TIMES ALSO SHUT OFF COMPLETELY AND NOT RESTART UNTIL CODES HAVE BEEN CLEARED. THIS HAS HAPPENED ON SEVERAL OCCASIONS STARTING IN FEBRUARY 2017. I HAVE BEEN TOLD IT NEEDS A NEW WIRING HARNESS, NEW POWERTRAIN CONTROL MODULE, NEW FUSE BOX DUE TO WATER INTRUSION, WATER IS STATED TO COME FROM CRACKED WINDSHIELD BUT WINDSHIELD HAS BEEN REPLACED BEFORE AND PROBLEM PERSISTED. FUSE BOX HAS BEEN REPLACED. PCM AND IGNITION SWITCH HAVE BOTH BEEN REPLACED. GIVES CODE P1682 WHICH IS IGNITION 1 SWITCH CIRCUIT 2 CODE. TWO DOCUMENT #S HAVE SHOWN UP WHEN RUNNING DIAGNOSTIC CHECK (4583190 AND 4184289)

THE VEHICLE SEEMS TO WANT TO CUT OFF WHILE AT A TRAFFIC LIGHT! I SIMPLY DO NOT UNDERSTAND WHY THE ENGINE SEEMS TO BE SO LOUD. I HAD BOTH SHOCKS AND STRUTS REPLACED AFTER PURCHASING THIS VEHICLE. THE ENTIRE FRAME SEEMS TO NOSE DIVE OR "WANDER" WHILE I AM DRIVING ON THE HIGHWAY, TOTALLY UNCOMFORTABLE FEELING. TIRES ARE BASICALLY NEW I JUST DON'T KNOW WHAT SEEMS TO BE GOING ON WITH THIS CAR!

ON 1997-2004 "W PLATFORM" GM AUTOS, INCLUDING MY REGAL, THE ABS SENSOR DESIGN IS FLAWED IN THAT IT'S WIRING IS LOCATED IN AN EXPOSED LOCATION AT THE INSIDE BOTTOM OF THE WHEEL HUB THAT ANY ROAD DITRITUS CAN IMPACT, CAUSING THE TRACK SYSTEM OFF DASH LIGHT TO COME ON AND ABS BRAKING TO FAIL. I AM NOW ON MY 6TH REPLACEMENT INCIDENT SINCE 2006, WHEN IT HAPPENED THE 1ST TIME. (2 EACH ON THE FRONT WHEEL HUBS AND 1 ON A REAR. DO NOT KNOW AT THIS TIME WHICH WHEEL IS INVOLVED THIS TIME,) EVERY TIME THE LITTLE SENSOR WIRE BREAKS OR GETS CUT & YOU CAN'T JUST FIX THE WIRE, IT REQUIRES A TOTAL REPLACEMENT OF THE WHEEL HUB AND COSTS NEARLY $500 A POP. THE WIRE IS RIDICULOUSLY EASY TO DAMAGE JUST BY DRIVING THROUGH PLOW DRIFT IN THE DRIVEWAY OR HITTING SMALL TREE BRANCH DETRITUS ON THE ROAD THAT BOUNCES OFF THE UNDERCARRIAGE AND SNAGS THE WIRE. MOST COMMONLY IT BREAKS INSIDE THE INSULATION AND INTERMITENTLY SHORTS OUT WHEN IT GETS WET, (& DISAPPEARS WHEN IT DRIES OUT AGAIN) CAUSING THE ABS SYSTEM TO STUTTER WHEN BRAKING, & MAKING IT EVEN MORE EXPENSIVE TO DIAGNOSE BEFORE FIXING (AN EXTRA $129). SINCE IT'S A COMMON (& FREQUENT) DANGEROUS SAFETY DEFECT ON ALL "W PLATFORM" GM VEHICLES FROM '97-'04, I FIND IT CURIOUS THAT THE NTSB HASN'T ORDERED GM TO FIND A FIX FOR THIS LONG AGO.

WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.

MY WIFE WENT TO LOCAL STORE AND PARKED THE CAR. WHEN BACKING OUT OF PARKING SPOT, SHE WAS UNABLE TO TURN STEERING WHEEL !!!!. IT HAPPENED ON 12JAN2017 WITH ONLY 18,824 TOTAL MILES. CAR HAD TO BE LOADED AND HAULED TO LOCAL DEALER DUE TO STEERING FAILURE. AND THE CAUSE WAS, I QUOTE OR COPY FROM DEALER WORK ORDER INSPECTED AND FOUND BELT HANGING LOOSE ON ENGINE. FOUND IDLER PULLEY BOLT BROKEN AND PULLEY LAYING LOOSE EXTRACTED BROKEN BOLT FROM BLOCK. TAPPED THREADS TO ENSURE NONE DAMAGE {END OF COPY} WHAT HAPPENS HERE IN AZ DRIVING IN THE MT'S AROUND CURVES?? WOULD THEY SAY OH HE'S OLD LOST CONTROL AND WENT OVER THE EDGE AND THE CRASH BROKE THE BOLT. OR LOOKING AT CELL PHONE CROSSED OVER CENTER LINE HITTING A SEMI HEAD ON. THE CRASH BROKE THE BOLT. AND NEVER FIND OUT THEY HAVE BAD BOLTS IN THE STEERING SYSTEM. I TOLD SEVERAL SHOP SUPERVISORS BUT THEY JUST SHOOK THERE HEAD. ARE THE BOLTS NOT HARDEN CORRECTLY? WAS TO MUCH TORQUE USED FOR BOLT SIZE WHEN INSTALLING?? ARE THE BOLTS TO SMALL OF A SIZE FOR THE JOB?? THE BOLT ONLY HAD TO HOLD THE BELT PULLEY TIGHT ON THE SERPENTINE BELT. SO THAT YOU CAN STEER, RUN THE GENERATOR AND OTHER THINGS. T. BUT IT SNAPPED WHILE PARKED OR CAR WAS STARTED. I AM SCARED WHILE I AM DRIVING THE CAR. WHEN CAN IT HAPPEN AGAIN? CAR WAS IN WARRANTY AND FIXED AT NO CHARGE.

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE THE POWER LIFTGATE WAS REACHING ITS FULL POSITION, IT INDEPENDENTLY SLAMMED SHUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RK CHEVROLET (502 N DELSEA DR, VINELAND, NJ 08360, (856) 696-8400) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2014 BUICK VERANO EQUIPPED WITH CONTINENTAL CONTACT TIRES, SIZE: P235/45R/1894H (NA). THE CONTACT OBSERVED THAT ALL FOUR TIRES WERE RUNNING LOW ON AIR. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FRONT DRIVER'S SIDE TIRE WAS REPLACED, BUT THE FAILURE RECURRED. THE LOCAL DEALER (JEFF WYLER FLORENCE BUICK GMC, 1154 BURLINGTON PIKE, FLORENCE, KY 41042) STATED THAT THE TIRES WERE NOT DEFECTIVE. THE VIN WAS PROVIDED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE DOT NUMBER WAS NOT AVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 38,000.