BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BUICK VERANO
    - PITTSBURGH, PA

    HIT BLACK ICE ON 2 LANE HIGHWAY, RATE OF SPEED ABOUT 40 MPH. CAR IMPACTED CONCRETE BARRIERS CAUSING THE FRONT END TO BE DEMOLISHED AS WELL AS BOTH FRONT TIRES TO BE TURNED UPWARD. FRONT AND SIDE AIRBAGS DID NOT DEPLOY. THIS CAR IS NOT ON A RECALL LIST BUT PERHAPS THERE ARE MORE OWNERS OUT THERE WHO HAVE HAD THE SAME ISSUE WITH 2012 BUICK VERANO. I AM FAR FROM AN EXPERT BUT I ASSUME DUE TO DAMAGE ON THE FRONT END THE AIR BAGS SHOULD HAVE DEPLOYED.

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - HOLLISTER, CA

    WHEN DRIVING MY CAR ON DECLINING GRADES THE "TRACTION CONTROL" LIGHT WILL APPEAR AND THE CAR'S FRONT BRAKES WILL AUTOMATICALLY SLOW THE VEHICLE DOWN. THIS HAPPENED ON 1/21/2018 MOST RECENTLY AND ALMOST CAUSED AN ACCIDENT AS THE PERSON BEHIND ME WASN'T READY FOR MY CAR TO COME TO A COMPLETE STOP.

    Source: NHTSA WEB SITE
  • 2014 BUICK LACROSSE
    - MADISON, AL

    TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BENTLEY BUICK GMC (2120 DRAKE AVE SW, HUNTSVILLE, AL 35805) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,850. *TT *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCORE
    - PORTLAND, OR

    REAR BRAKES GROAN FOR FIRST FEW APPLICATIONS IN WET AND DAMP WEATHER. DEALER APPLIED A GM TSB BUT PROBLEM STILL REMAINS. GM SAYS NOTHING MORE CAN BE DONE.

    Source: NHTSA WEB SITE
  • 2005 BUICK RENDEZVOUS
    - BARTOW, FL

    GAS SMELL IN CAR INTERIOR, BOTH WHEN STATIONARY AND WHEN IN MOTION. NOTICED A RUSTED FUEL LINE, APPROXIMATE LOCATION UNDER DRIVERS SEAT.

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - DOUGLAS, WY

    ON STARTUP THE INTAKE MANIFOLD EXPLODED BREAKING THE FUEL SUPPLY LINE AND CATCHING THE ENGINE ON FIRE

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - DALLAS, TX

    MY HEAD LIGHTS LOOKED MELTED LOW BEAM LIGHTS KEPT BLOWING OUT REPLACED LIGHT BULBS. YOU REPLACED THE MODULE ON RECALL LOW BEAM KEEP BLOWING OUT. REPLACED THE WHOLE CASING BOTH SIDES. THE LOW BEAM LIGHTS (BOTH) ARE OUT AGAIN. CAN'T DRIVE AT NIGHT. THIS I REPORTED BEFORE YOU REPLACED THE MODULE ON RECALL. WHILE DRIVING SUN GOES DOWN I WILL NOTICE NO LIGHTS, RIGHT WENT OUT FIRST NOW LEFT

    Source: NHTSA WEB SITE
  • 2010 BUICK ENCLAVE
    - NEW SITE, MS

    2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO FAILING LIFT GATE. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED AT THE TIME OF THE RECALL THE DEALERSHIP REFUSED TO REPAIR THE VEHICLE DUE TO IT NOT EXPERIENCING THE FAILURE. THE VEHICLE WAS REPAIRED. *JS

    Source: CONSUMER LETTER
  • 2016 BUICK ENVISION
    - PLAIN CITY, OH

    ON SEPTEMBER 1, 2016, I LEASED A NEW 2016 BUICK ENVISION, SOLELY TO GET UPDATED SAFETY TECHNOLOGY THAT WAS NOT ON MY 6-YEAR OLD BUICK REGAL. I HAD SEEN THE ENVISION AT CAR SHOWS, HAD PICKED UP SALES LITERATURE THERE AND AT LOCAL DEALERSHIP, PLUS RECEIVED ONLINE INFORMATION. THIS VEHICLE WAS ADVERTISED AS HAVING FRONT END COLLISION ALERT WITH AUTOMATIC BRAKING. IN APRIL 2017, I RECEIVED A LETTER FROM BUICK/GM THAT MY VEHICLE DOESN'T HAVE THE AUTO BRAKING AND THERE HAD BEEN AN ERROR IN THEIR SALES PRODUCTS. I IMMEDIATELY WROTE TO THEM. A COUPLE MONTHS LATER I RECEIVED A CALL OFFERING ME 1 YEAR OF ONSTAR, 1 YEAR EXTENSION OF WARRANTY, OR $1500 ACCESSORIES CERTIFICATE. I EXPLAINED THAT I DON'T USE ONSTAR, THE EXISTING WARRANTY RUNS THE LENGTH OF MY LEASE, AND THAT THERE IS NO NEED FOR $1500 ACCESSORIES ON A FULLY-LOADED $48000 CAR. SO I WROTE ANOTHER LETTER, TO WHICH THERE WAS NO RESPONSE UNTIL I FILED A CLAIM WITH THE OHIO ATTORNEY GENERAL'S OFFICE. AGAIN I WAS OFFERED THE SAME 3 SELECTIONS FOR MY "INCONVENIENCE". THIS ISN'T AN INCONVENIENCE. IT COULD BE A LIFE AND DEATH SITUATION. THE FRONT END BRAKING WAS THE MAIN REASON FOR PURCHASING THIS VEHICLE. IT SEEMS FALSE ADVERTISING REQUIRES MORE THAN A LETTER.

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - SAN DIEGO, CA

    AFTER A HORRABLE RAIN, I CAME TO MY CAR, AND FOUND THE FRONT PASSENGER SIDE WAS FLOODED.I FOLLOWED THE WATER LEAK AND FOUND IT WAS THE SUNROOF, TOOK THE CAR TO BUICK DEALERSHIP, AND FOUND THE DRAIN TUBE WAS CLOGGED, MY WARRENTY DID NOT COVER IT SO I HAD TO PAY $178.00 FOR THE REPAIR. I THEN LOOKED IT UP AND FOUND THERE IS A KNOWN NHTSA ITEM NUMBER ON THE CAR, IT IS 10026482. AFTER LOOKING INTO THIS I FOUND IT IS A REOCCURRING PROBLEM, IT NEEDS TO BE FIXED-BLOWN OUT EVERY 6 MONTHS. IF IT IS A KNOWN PROBLEM IT SHOULD HAVE BEEN FIXED A LONG TIME AGO. I AM ON A LIMITED INCOME AND CAN NOT AFFORD $178.00 EVERY 6 MONTHS.IT IS DESTROYING THE CARPET. I LOOKED ON YOUTUBE TO SEE WHAT THE PROCESS IS IN FIXING IT AND I SEE SO MANY WIRES IN THE PATH OF THE WATER. I THINK THIS IS A BIGGER RISK FACTOR THAN A SIMPLE LEAK. WE HAVE HAD THIS CAR FOR 6MONTHS NOW AND THIS IS THE FIRST PROBLEM. I HAVE ONE FAMILY MEMBER AND ONE FRIEND THAT IS INTERESTED IN THIS CAR AND I WILL BE SURE TO LET THEM KNOW OF THE PROBLEMS THAT WE ARE BEGINING TO HAVE. THIS CAR WAS TAKEN TO BUICK DEALERSHIP, NATIONAL CITY, CA.

    Source: NHTSA WEB SITE