BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 BUICK REGAL
    - SUGAR LAND, TX

    TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO STERLING MCCALL BUICK GMC (LOCATED AT 10422 SW FREEWAY, HOUSTON, TX 770744, PHONE NUMBER: (713) 776-4600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT ONE OF THE SENIOR ADVISORS WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 16,129.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BUICK LACROSSE
    - SMYRNA, DE

    TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE SHIFTING GEARS. THE FAILURE RECURRED FREQUENTLY. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT THE BATTERY FAILED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VIN WAS NOT INCLUDED IN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK LACROSSE
    - NEW ORLEANS, LA

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN AND WOULD GET BACK TO HER THE NEXT DAY. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - LAFITTE, LA

    TAKATA RECALL THE AIR BAG SENSOR LIGHT COME ON AND STAYS ON. SOMETHING IS WRONG WITH THE SENSOR . THIS SHOULD NEVER HAPPEN ON ANY CAR.

    Source: NHTSA WEB SITE
  • 2000 BUICK REGAL
    - KELLER, TX

    TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE DRIVING 60 MPH, THERE WAS A STRONG ODOR OF SMOKE AND OIL COMING FROM THE REAR VALVE COVER AND THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO THE DEALER (HILEY BUICK GMC, LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116; (817) 632-8800) WHERE IT WAS DIAGNOSED THAT BOTH OF THE VALVE COVER GASKETS NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER ONLY FOR THE FRONT VALVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR REPLACING THE REAR VALVE COVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 BUICK ENVISION
    - FLAT ROCK, MI

    EVERY SAFETY SYSTEM. ABS, STABILITY CONTROL, TRACTION CONTROL, AWD, AIR BAGS FAULT MESSAGES AND SERVICE LIGHTS ARE ON. VEHICLE RETURNED TO DEALER FOR REPAIR ON 7/11/2017 AND STILL AT DEALERSHIP TODAY (40 DAYS LATER) WITH NO KNOWN RESOLUTION.

    Source: NHTSA WEB SITE
  • 2009 BUICK LUCERNE
    - JACKSON, MS

    I OWN A 2009 BUICK LUCERNE THAT I ATTEMPTED TO START THE VEHICLE ON RANDOM OCCASSIONS. ON ANOTHER OCCASION THE VEHICLE STALLED ON HIGHWAY 49 IN THE MIDDLE OF TRAFFIC. IT FAILS TO START, SOME RELAYS ARE HOT EVEN WHEN THE CAR IS OFF, FUEL RELAY HAS BEEN REPLACE 4 TIMES AND IT GETS EXTRA HOT AND WILL ALMOST BURN YOUR HAND, THE FUSE BOX IS MELTED PARTLY AND HAS A BURNING SMELL. THE FUEL PUMP VOLTAGE WAS CHECKED AND IS GOOD. ON THE LAST TRY TO CRACK NOW THE DRIVER DOOR WINDO AND DOOR LOCK IS NOT WORKING. THERE IS NO CORRISON UNDER THE FUSE BOX. BUICK DOES NOT HAVE A RECALL OUT ON THE FUSE BOX OR RELAY. THE VEHICLE HAD TO BE TOWED 25 MILES. THIS IS A SAFETY HAZARD. I HAVE A DISABLED DAUGHTER WHO IS TRANSPORTED IN MY CAR AND I WORRY ABOUT THE SAFETY OF THIS VEHICLE. BUICK IS AWARE OF THIS ISSUE WITH THIS PARTICULAR CAR. THE BUCIK FORUM AND NHTSA WEBSITES BOTH HAVE COMPLAINTS ABOUT THIS ISSUE. THE MANUFACTURE HAS BEEN NOTIFIED. IT WILL TAKE ACCIDENTS, INJURY, OR DEATHS FOR THIS ISSUE TO BE RESOVLED IT SEEMS. AS BUICK AND DEALERS CONTINUE TO SELL THESE CARS MANY PEOPLES LIVES ARE I JEOPARDY. I HAVE REVIEWED PAGES ON COMPLAINTS AND AGAIN BUICK IS AWARE OF THESE ISSUES.

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - BURKBURNETT, TX

    AT SLOW SPEEDS THE POWER STEERING GOES OUT. STEERING IS ALMOST LOCKED IN PLACE MAKING IT NEARLY IMPOSSIBLE TO STEER.

    Source: NHTSA WEB SITE
  • 2012 BUICK ENCLAVE
    - CAYUTA, NY

    TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE DRIVING 5 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER (JIMMY'S GARAGE INC, LOCATED AT 3124 ELMIRA RD, NEWFIELD, NY 14867; (607) 594-3030), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK LACROSSE
    - MANCHESTER, CT

    THE STEERING IS TIGHT, HARD TO TURN THE FRONT WHEELS. IT MAKES A WHINING & GRINDING NOISE WHEN TURNING. IT SOUNDS LIKE IT'S RUBBING AGAINST SOMETHING IN THE STEERING COLUMN. I'VE HAD IT TO 3 MECH'S, PLUS I CALLED BUICK. THEY ALL SAID THEY DIDN'T KNOW WHAT THE PROBLEM WAS. IT SEEMS THIS IS A PROBLEM WITH MANY 2006 LACROSS' . THIS HAPPENS FROM 0 TO 60 MPH

    Source: NHTSA WEB SITE