BUICK Complaints

THE 1ST TIME I DROVE THIS CAR AT THE VISIBILITY RANGE OF LOW BEAM HEADLIGHTS WAS HORRIBLE. WHAT A DIFFERENCE FROM MY 2007 BUICK LUCERNE! I AVOIDED NIGHT DRIVING BECAUSE OF IT. THEN IN MARCH OF THIS YEAR I SAW A REPORT ONLINE AND ON NATIONAL NEWS ABOUT THE SAFETY OF 30 NEW CARS AND THEIR HEADLIGHT RATING BY THE INSURANCE INSTITUE GO HIGHWAY SAFETY. MY CAR, A 2016 BUICK VERANO WAS LISTED IN THE TOP 3 WORST CARS TESTED. THE NEWS REPORT SUGGESTED DRIVING WITH HIGH BEAMS WHICH IS ILLEGAL. LAST WEEK CAR WAS SERVICED FOR 1ST TIME WITH ONLY 3800 MILES. I BROUGHT MY CONCERNS ABOUT LIGHTS TO ATTENTION OF SERVICE MANAGER AND HE SEEMED OFFENDED OR PUT OFF BY MY CONCERNS. I TOLD HIM I WANTED DOCUMENTATION OF MY CONCERNS BECAUSE WHEN ACCIDENTS START HAPPENING BECAUSE OF THESE POOR LIGHTS I WANTED TO BE PART OF A CLASS ACTION LAWSUIT AGAINST GM IF THEY ARE FOUND AT FAULT. HE TOLD ME THEY WERE ABLE TO RAISE THE LINE OF SIGHT ABOUT 6 INCHES. THAT NIGHT I TESTED THE LIGHT. NO NOTICEABLE CHANGES. I GUESS I WILL HAVE TO DRIVE WITH MY HIGH BEAMS ON AND RISK A TICKET. GREAT CAR OTHERWISE BUT VERY DISAPPOINTED IN HEADLIGHTS.

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED THROUGH MY CAR IN MAY 20 2016, INVESTIGATOR FOUND THE SIGN OF LOW COOLANT LIGHT WAS NOT DISPLAYED WHEN HE TURNED ENGINE ON, EVERY OTHER SIGNS OF ENGINE LIGHT DISPLAYED EXCEPT LOW COOLANT SIGN OF LIGHT, I PAID $131.00 TO DEALER WHERE I HAD RECALL SERVICE DONEIN MAY 27, 2016, I EXPLAINED THEM ALL THE SERVICE LIGHT DISPLAYS BUT THE LOW COOLANT LIGHT WHE ENGINE TURNED ON, THEY TOLD ME THAT MY CAR NEED NEW CLUSTER AND IT WILL COST $1009.00. MY CAR DRIVES SMOOTHLY AND I HAVE TO BUY COOLANT AND POUR IT TO RADIATOR MYSELF , CHECK FLUID LEVEL EVERY DAY TO BE SAFE, THIS IS VERY STRESSFUL AND MAKE ME NERVOUS TO GO OUT AND ENJOY MY LIFE,MY CAR IS ONLY 14 YEARS OLD AND 68300 MILES DRIVEN, I NEED MERE INVESTIGATION WHY DEALER WANT ME TO CHANGE THE WHOLE CLUSTER INSTEAD OF LITTLE PROBLEM OF MECHANICAL WIRE CONNECTION ? OR BULB ? I HAD PROBLEM WITH ODOR METER BETWEEN 2013-2015 AND DEALER TOLD ME THAT IT WOULD COST $ 1000,00 BUT ODOR METER OWNER FIXED WITH LITTLE CHARGE, I NEED HELP! PLEASE. THE OTHER DEALER SENT ME THE CHECK $ 409.23 BECAUSE INVESTIGATOR TOLD THEM. I NOTICED THE CASE NUMBER WAS DIFFERENT IN THE CHECK, I TOLD INVESTIGATOR ABOUT IT AND HE TOLD ME IT IS OK TO DEPOSIT THE CHECK SO I DID AND CASHED OUT.

I PURCHASED A 2008 BUICK ENCLAVE IN SEPTEMBER 2015. I UNDERSTOOD THAT IT WAS AN OLDER VEHICLE, BUT IT APPEARED TO BE IN EXCEPTIONS CONDITION AND DECENT MILEAGE. HOWEVER, THE DAY AFTER PURCHASE, THERE WAS A PRETTY BAD STORM. AS I WAS DRIVING, WATER BEGAN TO POUR THROUGH THE CLOSED SUNROOF. IT LEAKED ONTO THE DASHBOARD, RAIN BEGAN TO SEEP FROM UNDERNEATH THE DASH ON BOTH SIDES ON TO MY FEET AS I DROVE. I WENT TO THE DEALER TO GET IT CHECKED OUT, BUT THEY WEREN'T ABLE TO FIND ANYTHING WRONG WITH THE SUNROOF.THE LEAKAGE OCCURS WHEN THE VEHICLE IS STATIONARY AND IN MOTION. IT HAS CONTINUED, AND NOW MY AUDIO STOPPED WORKING, NO RADIO, CHIMING,ONSTAR, BACKUP NOISES OR ANYTHING. I HAVE HAD THE AUDIO SYSTEM LOOKED AT BUT, THEY CAN'T FIGURE OUT WHY NOTHING'S WORKING. THIS SO FRUSTRATING, I HAVE CONTACTED GM, BUT I WAS TOLD THERE ARE NO RECALLS FOR THE ISSUES THAT MENTIONED. I HOPE THAT BUICK FIGURES OUT THAT THIS IS A SOMEWHAT COMMON PROBLEM AMONGST ENCLAVE OWNERS AND FIX IT.

TOTAL BRAKE FAILURE, DUE TO BRAKE LINE CORROSION. FORTUNATELY HAPPENED FIRST THING IN THE MORNING WHILE ONLY ABOUT 1000 FEET FROM HOME AND WHILE DRIVING AT LOW SPEED WAS ABLE TO SAFELY STOP.

LOSS OF,POWER STEERING WHEN TURNING AT LOW SPEED, ESPECIALLY TO THE LEFT. INTERMITTENT ISSUE, BUT USUALLY AT LEAST ONCE EVERY TIME I DRIVE IT. HAVE HAD TO COME TO COMPLETE STOP IN BUSY INTERSECTION TO MAKE SURE I GET THE WHEEL,TURNED ENOUGH TO COMPLETE THE TURN.

TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

RADIO WILL HAVE A LOUD AND SCARY POP WHEN PUT REVERSE. THE RADIO/NAVIGATION SCREEN WILL GO BLACK AND THEN RETURN. THIS HAS HAPPENED TWICE IN THE LAST FOUR MONTHS.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED AND IT BECAME DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND WAS INFORMED THAT THE POWER ASSIST MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING THE VEHICLE, SMOKE APPEARED UNDERNEATH THE HOOD. THE CONTACT SMELLED A BURNING WIRE AND THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD IT TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE DEALER DIAGNOSED AND REPLACED THE COIL AND SPARK PLUGS. AFTER THE CONTACT DROVE HOME WITH THE VEHICLE, IT DID NOT START AGAIN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THERE WAS A PROBLEM WITH THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,159.

WENT TO MY DEALER FOR NOISY STEERING AND WAS INFORMED THE STEERING RACK WAS LEAKING AFTER 34,000 MILES. WAS TOLD REPAIR WOULD BE 1700.00. AFTER READING FORUMS ONLINE FOUND OUT THIS COULD CAUSE ME TO LOOSE MY POWER STEERING. I BELIEVE THIS SHOULD BE A RECALL .