BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 BUICK LUCERNE- CORTLAND, NY
2006 BUICK LUCERNE - VEHICLE REAR DOORS WILL NOT OPEN FROM INSIDE OR OUT. DOORS ARE UNLOCKED BUT PASSENGERS IN THE BACK SEAT CAN NOT EXIT THE CAR WITHOUT CLIMBING OVER THE FRONT SEAT TO EXIT THE FRONT DOORS. CAR DOORS WILL NOT OPEN WITH INSIDE DOOR HANDLE OR OUTSIDE DOOR HANDLE. REQUIRES REPLACEMENT OF THE REAR DOOR LOCK ASSEMBLY. *TR
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- ODESSA, TX
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A ROCK STRUCK THE FRONT WINDSHIELD ON THE PASSENGER SIDE WHILE DRIVING 70 MPH. THE WINDSHIELD FRACTURED INTO SEVERAL SMALL PIECES AND THE CONTACT STATED THE WINDSHIELD WAS MADE OUT OF PLAIN GLASS. THE INSURANCE COMPANY REPLACED THE WINDSHIELD ND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- SAMMAMISH, WA
MY 2010 BUICK ENCLAVE HAS NOW HAD THE STEERING RACK FAIL TWICE IN IT'S FIRST YEAR. THE STEERING PUMP HAS NOW FAILED. THIS STARTS OFF AS A RUB AND THEN SOON AFTER BEGINS TO HAVE GRINDING IN THE STEERING WHEEL. I HAVE NOT LET IT PROGRESS AND HAD IT REPAIRED IMMEDIATELY EACH TIME. THE DEALER TOLD ME THE PARTS WERE REDESIGNED YET LESS THAN 6 MONTHS AFTER INSTALLING THE NEW PARTS, IT FAILED AGAIN. I WAS TOLD BY THE MECHANIC THAT THERE WAS INSUFFICIENT OIL IN THE PART AND THE REDESIGN WAS TO ADD MORE OIL. CLEARLY THAT HAS NOT WORKED. I WAS TOLD IF NOT PROMPTLY REPAIRED, IT WOULD LEAD TO LOSS OF STEERING. I HAVE ALREADY FILED FOR REPURCHASE OF THE VEHICLE UNDER THE LEMON LAW IN MY STATE. THE DEALER ALSO MADE STATEMENTS ABOUT THIS BEING A KNOWN ISSUE AND THAT THEY ARE TRYING TO GET VEHICLES REPAIRED AS THEY COME IN AND ARE TRYING TO FIGURE OUT WHY IT'S FAILING. ADDITIONALLY I VISITED THE BUICK ENCLAVE FORUMS AND SOME OTHER SITES AND HAVE INDEED FOUND THIS TO BE A COMMON PROBLEM. I DON'T HAVE A WORKING KNOWLEDGE OF AUTO MECHANICS BUT I'M VERY CONCERNED ABOUT THE POSSIBLE LOSS OF STEERING CONTROL AND THE INABILITY OF THE DEALER TO FIX MY PROBLEM. *TR
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- OOLTEWAH, TN
DASHBOARD IS SEPARATING FROM THE FRONT OF DASHBOARD AND IS CURLING UP ON DRIVER SIDE OF CAR AND HEADING FOR THE PASSENGERS SIDE AND THE AIR BAG. I AM AFRAID THAT PASSENGER AIR BAG DEPLOYMENT WILL HAPPEN WHEN IT REACHES THAT SIDE. *TR
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- ONTARIO, 00
THERE ARE BLIND SPOTS ON RIGHT AND LEFT WINDSHIELD. ALSO WHEN THE TEMPERATURE IS BELOW FREEZING THE HEATED MIRRORS AND REAR WINDSHIELD DO NOT DEFROST UNTIL THE VEHICLE IS TOTALLY WARM AND DRIVEN 50KM. *TR
Source: NHTSA WEB SITE -
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2001 BUICK REGAL- BALTIMORE, MD
THERE IS A PROBLEM WITH THE ODOMETER LIGHT IT DOES NOT SHOW THE MILEAGES OF THE CAR I JUST BOUGHT IT, AND IT HASN'T SHOWN UP YET. ALL THE OTHER LIGHTS ARE ON EXCEPT THIS ONE. CAN'T PASS INSPECTION BECAUSE OF IT. *TR
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- CHICAGO, IL
MY BROTHER WAS DRIVING MY 2004 BUICK LESABRE CUSTOM AND CRASHED INTO IRON GATE AND THE AIR BAG DID NOT DEPLOY. *TR
Source: NHTSA WEB SITE -
2001 BUICK REGAL- PAYNESVILLE, MN
THERE ARE THREE THINGS THAT THIS VEHICLE CRUISE CONTROL DOES. FIRST IF YOU TRY TO USE THE RESUME FEATURE, IT ACCELERATES WILDLY SO YOU HAVE TO HIT THE BRAKE TO DISENGAGE IT. SECOND, WHILE DRIVING DOWN THE HIGHWAY WITH THE CRUISE SET AT ANY SPEED THE VEHICLE WILL RANDOMLY JUST GO TO MAXIMUM ACCELERATION AND AGAIN YOU MUST USE THE BRAKE TO DISENGAGE IT. THIRD AND MOST RECENT, WHILE DRIVING THROUGH TOWN WITH THE CRUISE ON BUT NOT ENGAGED, THE CRUISE LIGHT COMES ON AND THE VEHICLE TAKES OFF AT FULL ACCELERATION ALL BY ITSELF. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED IMMEDIATELY. GM HAS NO IDEA WHERE TO LOOK OTHER THAN REPLACING ABOUT $900.00 WORTH OF PARTS. IN CHECKING ON THIS SITUATION, I FOUND NUMEROUS INCIDENTS OF THIS SAME DEFECT WITH OTHER OWNERS OF THIS VEHICLE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 BUICK LESABRE- ELDON, MO
THE SPEEDOMETER AND THE REST OF THE INSTRUMENT CLUSTER ON THE DASH HAS BEGUN TO MALFUNCTION APPARENTLY THIS IS A BIG PROBLEM SINCE THERE ARE LOTS OF QUESTIONS ABOUT THESE ONLINE WHERE PEOPLE HAVE COMPLAINTS.. NOT KNOWING HOW FAST YOU ARE GOING BIG ISSUE.. NOT KNOWING HOW MUCH GAS YOU HAVE, BIG ISSUE. AND NOT KNOWING HE RUNNING TEMPERATURE OF THE VEHICLE IS A EVEN BIGGER ISSUE.. BUICK HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME AND SHOULD HAVE ALREADY TAKEN ACTION. INSTEAD THEY STOPPED BUILDING THE REPLACEMENT PARTS AND NOW IT COSTS EVEN MORE FOR THEM TO FIX THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2003 BUICK REGAL- SILVER SPRING, MD
ON MULTIPLE BUT INTERMITTENT OCCASIONS, WHEN THE LEFT TURN SIGNAL IS ENGAGED ALL DASHBOARD WARNING LIGHTS FLASH AND THE VEHICLE STOPS RUNNING. I WAS FORTUNATE IN THAT IT NEVER OCCURRED IN HEAVY TRAFFIC, BUT IT STILL REPRESENTS A SIGNIFICANT DANGER. ON ONE PARTICULAR OCCASION, IT FAILED TO RESTART AND I HAD THE VEHICLE TOWED TO AN AUTHORIZED GM DEALER WHO KEPT IT FOR SEVEN DAYS BUT FAILED TO FIND OR FIX THE PROBLEM. INSTEAD, THEY REPLACED "BROKEN AND LOOSE CONNECTORS ON THE FUSE BOX." WHEN THE PROBLEM RECURRED TWO DAYS LATER, I RETURNED TO THE GM DEALER WHO, DESPITE KEEPING THE VEHICLE FOR ANOTHER THREE DAYS, STILL FAILED TO FIND THE PROBLEM. I DECIDED TO TAKE THE VEHICLE TO AN AUTOMOTIVE ELECTRICAL SPECIALIST BUT FIRST SEARCHED THE INTERNET UNDER "2003 BUICK ELECTRICAL PROBLEMS", AND FOUND THAT THIS WAS A FAIRLY COMMON PROBLEM THAT GM WAS AWARE OF (A GM CUSTOMER SERVICE REPRESENTATIVE HAD REPLIED ON ONE OF THE FORUMS - EDMUNDS.COM? - THAT GM READS THESE FORUMS). HAVING LEARNED FROM THE FORUMS THAT THE MOST PROBABLE CAUSE WAS THE IGNITION SWITCH, I TOOK IT TO AN AUTOMOTIVE ELECTRICAL SPECIALIST WHO FOUND A DEFECTIVE IGNITION SWITCH AND REPLACED IT. (REGRET OLD PART NO LONGER AVAILABLE). *TR
Source: NHTSA WEB SITE