2022 CADILLAC ESCALADE Complaints

The contact owns a 2022 Cadillac Escalade. The contact stated while driving at approximately 80 MPH, the vehicle stalled, and the vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

Engine seized at approx 49000kms. Full engine replacement was done by wolfe cadillac. It had something to do with the engine rods.

While driving, I noticed a very distinct knocking sound, that changed frequency and tone depending on how fast the engine was spinning or how warm it was. This noise I only noticed while walking outside the car or with the windows down. As a mechanical engineer, I knew something was terribly wrong with the internal parts of the engine (lifters, cam, main bearings, etc) as this type of sound I am familiar with in pre-emptive engine failure. I made an appointment with my local dealer (Massey Cadillac South - Orlando). I took it in. Within an hour of it being there, they asked me to leave and took me to a Hertz to get a loaner. I called a week later asking where my car is, they said they are waiting on a complete engine. I was shocked as the vehicle has under 47,000 miles on it. I am still without the vehicle 6 weeks later. Doing searches I noticed there are thousands of others with the same issue as mine and GM is well aware of this engine failure issue with their bulletins that they send to dealers. I am happy to have made it to the dealer without incident, however if it was my wife driving the vehicle, she would not have noticed the noise. She thought the noise it made was normal. Again, I am experienced to notice noises like this. GM should have recalled these vehicles MANY years ago.

The engine completely failed and shut down without any warning indications while driving 72 mph on [XXX] in Wesley Chapel, Fl. I could no longer accelerate to get out of the way I had to coast to a stop and was able to thankfully make it to the shoulder. The tow company that provided service stated that I was the third or fourth Gm suv that he personally towed in the past week that experienced the same failure on the interstate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving vehicle between 70-80 miles an hour on the freeway when the car switched into neutral and lost all engine power. No warning lamps or any indication of failure. I was able to steer vehicle to left side of freeway and it had to be towed. It was not a safe location as cars were flying by just feet from the dibbled vehicle. It never started again. Towed to local Cadillac and have been told the car experienced catastrophic engine failure.

Two weeks after purchasing our 2022 slightly used Cadillac Escalade, my family and I were on our annual Thanksgiving camping trip. December 1, 2024 we were on our way back home from this trip on a very busy highway frequented by semi trucks and large RVs (nearby desert camping). While driving and towing a small trailer at approximately 60 mph on this highway, my vehicle unexpectedly shut off forcing me to act quickly to avoid an accident. (Semi trucks and RVs cannot brake and respond as quickly and there were several in the lane next to me, and approaching behind me). I was able to pull over to a shoulder before the vehicle slowed to a complete stop. After attempting to restart my vehicle I was unsuccessful and contacted OnStar to tow me to the nearest dealer. My family and I waited for 5 hours on the side of this highway with semi trucks and RVs passing us at 60 mph. The vehicle was towed to the nearest dealer, yet 100 miles away from our home, and remained in the dealer’s possession for 29 days. The dealer determined my vehicle experienced engine failure and was in need of an engine replacement. I have only owned this vehicle for 1 and a half months.

As i was driving on the highway in the left lane at approximately 85mph, without any warning lights from the vehicle, the car completely shut off. I had to cross over three lanes of traffic on a busy highway with the car completely stalled out to get to the breakdown lane. The vehicle was towed to my local Cadillac dealership where I was later informed that the engine had completely seized. The service department at the dealership indicated that this is a known issue with the engine in the model year 21-24 Escalades. He indicated that there are faulty bearings that send metal particles through the engine causing it to seize.

On [XXX], my wife and I were stopped in traffic in Baton Rouge, Louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured. None of our airbags deployed and the On-Star system never came on and never detected the crash. By the airbags never deploying, this caused my wife to hit her head on the dashboard as well as on the speakers on the passenger seat. It happened in front of a fire station so they heard the crash and immediately ran out the fire station to help us. The vehicle just arrived at the collision center on 10/17/2024 and they will begin inspection for repairs. None of my emergency warning lamps or any other lights or messages came on in the vehicle. The vehicle just appeared normal like nothing happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving up a hill passing a semi at 60 MPH. The engine suddenly stopped running without warning. No warning lights, only a restart engine notice. The vehicle rapidly slowed and I was able to pull over to the shoulder without being hit by the semi. Unfortunately the vehicle came to rest at the crest of a large hill, at the end of a merge lane. It was a very dangerous place to stop. Onstar Called the Missouri Highway Patrol, the officer arrived and agreed it was in a very dangerous location and called a local towing company to remove the vehicle as quickly as possible. The vehicle could not be restarted or pushed as the transmission was also locked when we came to a stop. The vehicle was towed to the dealer and the next day I was told the engine had seized and would need to be replaced. The Escallade only had 25,000 miles on the odometer and I had purchased it new 2021. The service manager stated the failed engine would be sent back to GM, but this was a common problem with that model engine (6.2L) and that it may take a while to find a new replacement engine

This is the second time the car has completely shut off and unable to restart. This is the second time it failed on the interstate. When the car died the car could not be switch to park and had to hold the brake pedal to prevent the car from rolling backward. Second whenever the car was turned of the hazard flashers would turn off. The dealer has previous looked at the car and claimed no problem. This is extremely dangerous to have a car random dying on the interstate. The car at the dealer with often have communication error codes that are just cleared and send you on your way.