2015 CADILLAC ESCALADE Complaints

Fuel leak on top of fuel tank and it’s available for inspection. The safety of passengers and others were put at high risk since fuel is highly flammable . The problem is present at all times when the vehicle is started . The leak is highly visible by any bystander. The vehicle has not been inspected by the manufacturer or police or others . There were no warning lights or other symptoms prior to the failure, no warning !! There’s a recall on this but apparently my vin does not qualify, here’s a link from the NHTSA website [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2015 Cadillac Escalade suffered complete engine failure caused by a known design defect involving the Active Fuel Management (AFM) lifters and camshaft. This issue is documented in GM Technical Service Bulletins (TSB #15-06-01-002E and PIP5606C), which acknowledge lifter collapse, misfires, and internal engine damage in 2014–2020 Escalade and similar models. GM-certified dealerships repeatedly misdiagnosed the issue as minor (e.g. spark plugs, oil), allowing the underlying defect to worsen. I am uploading invoices from Cadillac of Cerritos (who misdiagnosed the problem), my trusted local repair shop, and Cadillac of Torrance, who ultimately diagnosed the failed lifters and camshaft, but had originally referred us to Cerritos because they could not take us at the time. The misdiagnoses delayed necessary repair, resulting in catastrophic engine failure and a repair quote exceeding $10,000. GM only offered $2000 towards a new car despite clear evidence of a widespread design defect. I believe this is not an isolated case. Many owners have filed similar complaints with NHTSA, and class action lawsuits (e.g. Mason v. GM) are pending for this exact issue. Despite this, GM has not issued a recall. This defect creates serious safety risks, including stalling, loss of power, and engine failure while driving. My family was placed in danger by a vehicle GM and its certified dealers knew was vulnerable. I urge NHTSA to investigate this engine defect further and require GM to take full accountability.

I was on the Highway and the EPS stopped working and steering wheel became hard. I looked online and saw there was a recall for this certain model of vehicle and when I checked the NHTSA page there was no recall for my VIN. We had to continue using the vehicle to get back to out city and it suddenly worked again. Now it does it every few times. We’re scared we might crash. NHTSA Campaign Number 18V586000

The contact owns a 2015 Cadillac Escalade. The contact stated that upon starting the vehicle, the vehicle immediately lost power and was unable to be restarted. There were no warning lights illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 137,000. The VIN was not available.

The contact owns a 2015 Cadillac Escalade ESV. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the variable valve timing, resulting in damage to the engine. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

I was on my way home on [XXX] when the engine in my Cadillac Escalade started to vibrate and the check engine and stability track lights came on. Since I was only three miles from the house, I coasted home and parked the vehicle. On [XXX], I had the truck towed to ACE Auto Doctor in Bettendorf, IA who told me that I needed a new engine and it was a common issue on the 6.2 GM engine. I had supplement Insurance on the vehicle but the Insurance declined my claim. The Cadillac Dealership wants me to pay $17,000 for a remanufactured engine to replace mine. I know there is an investigation but am unsure what's the status. My vehicle has 93,000 miles and I do take care of it. This is my first issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I dropped my vehicle off for transmission service maintenance with no engine issues and no check engine light. The Cadillac dealer called me the next day and said the check engine light was on and the engine was bad and needed $12,000 repair due to faulty bad designed lifter's and camshaft also stated this is a well know defect in the engine and they have replaced many 6.2 engines. Vehicle has 59,345 miles and has a 72,000 mile powertrain warranty. I contacted GM and was told no they would not help with the cost. I drove the vehicle home and it would stall out at stop lights the stabilitrack and ABS lights came on and it would not go over 35MPH. Vehicle is dangerous to drive.

Vehicle will make noise as if gears are slipping, when going up the slop or on load. potentially can stall or burnout gear and cause major accident. Cadillac should replace the vehicle

Vehicle sold with inoperable passenger seat on November 22, 2024. Seat stays in recline position. Issue is unresolved with the dealership to date.

I was driving my vehicle, and it began to sputter, and steering wheel lock up almost causing an accident, plus I started the vehicle at home and within a few minutes I became unconscious from carbon Monoxide fumes and had to be rushed to the hospital and treated for carbon monoxide poisoning, also my family was in harm in which I was instructed to open all the windows and doors at home because the carbon monoxide detectors was going off at home.