2015 CADILLAC ESCALADE Complaints

The contact owns a 2015 Cadillac Escalade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the lifters and the fuel injectors had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 201,331.

The contact owns a 2015 Cadillac Escalade. The contact stated that both rear doors trim near the windows had been slowly detaching from the vehicle, causing a loud whistling sound while driving. The vehicle had been taken to the dealer where it was inspected and determined that the trim needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 88,000.

The contact owns a 2015 Cadillac Escalade. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. The vehicle was taken to dealer to be diagnosed. The contact was informed that there were metal shavings in the engine oil, causing transmission failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2015 Cadillac Escalade. The contact stated that on several occasions when the vehicle was started, the radio head unit flickered and did not function properly. The vehicle was taken to a dealer where it was diagnosed that the internal fold inside of the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,999.

The dash lit up with several codes I got out, walked around the vehicle as if someone damaged it would not start. It went into theft mode. Alarms went off, emergency, breaking temperature, control, climate control, side detection error had to have vehicle towed to have all codes cleared with the advanced snap on tool Computer the problem was undiagnosed but side detection error code is still displayed. Of course I was out of town had a $425 tow bill back home for a faulty side detection sensor.

Power steering locks up whenever it decides to without warning. Its happened several times. Dealership saus nothing found wrong. We have hit curb once and tonight it happened while exiting the interstate causing me to run off the road.

THIS IS FOR SAFETY RECALL IN oct 2019- regarding the brakes- it has ALREADY BEEN MADE AWARE TO DOT. This is in regards to getting a refund for my almost 4k out of pocket expense. The brakes went out completely in sept 2019 ( in 5-7 mph I could not stop in traffic even with them all the way pushed to the floor. and caused a front end collision ad the brakes been working normally this would have never happened. I was wondering what i needed to do ( or if i can ) to get reimbursed for the damages that i incurred on fixing my vehicle. ( around 4,000). Or if i need to notify Cadillac of this issue. Also the vehicle went in for repairs after the recall was issued ( we were never told or advised by the dealer that there was a recall open) and have no idea why the dealer would not even tell us, or advise us of such.

Transmission brakes at speed, feels as if I got rear ended from the back. I know that there is lawsuits against GM for this same problem that I am having. GM knew about these transmission problems and told everyone that this 8 speed transmission was supposed to shift this way. But, now I have it parked in my driveway. Is there anyway that I can get my truck fixed?

First incident Feb 2022– 2015 Cadillac Escalade had approximately 89K miles on it. Was driving home from work in I-75 when the engine started knocking and vehicle began shaking & losing power. I was able to make it off an exit before it totally shutdown and would not crank again. The vehicle was towed to a local mechanic where a Misfire code was reported; Repairs shop was compensated for repairs via extended warranty. Second incident March 2023– Approximately 1 year later, the same thing happened. I Was on my way to work, once again, on the interstate in morning rush traffic when the engine started rattling and shaking. When I looked down at the dashboard the check engine light was flashing and the traction system light was illuminated. Thankfully I was able to make it off an exit to a gas station. The vehicle was towed to a local repair shop. Misfire code P0300 was read and cylinders #7 and #8 were diagnosed with misfires with no vacuum leaks. This time the warrant company is not willing to pay and now I’ve become aware of Chevrolet TSB 15-06-01-002F. I’m not sure why this has not been classified as a recall safety issue, but there is sure & present danger when your vehicle suddenly loses power while traveling on the interstate. This engine is faulty and needs to be recalled. How many people have to die & families ruined for it to be deemed a “safety issue”?

I have a 2015 Cadillac Escalade. It has been well taken care of. To my disappointment, this vehicle has been a money pit since day one. We have had to have all shocks replaced two times since January 16, 2020, costing thousands of dollars.The front cross bar was replaced the first time the shocks were replaced. The airconditioning system went out in the summer of 2020, replacement cost over 2500.00 The back suspension was just replaced in December 2022 for 2100.00. Running board motor wore out. Radio touch screen had to be replaced because it did not respond to tounch 1400.00 No warning lights appeared. SAFETY ISSUES**** The automatic seatbelt system no longer works since August 2022. Now the side detection system doesn't work since December 2022, replacement cost will be 1500.00 These have both been inspected by a dealer. These put myself, my passengers, and others at risk by not properly ensuring their safety while in my car and drivers in my blind spot. I do not feel safe driving this vehicle any longer. I don't know when or where it will malfunction next and that will extremely dangerous to those in my car and driving along side me. Needless to say, this vehicle has cost us more money than the beauty of the vehicle. These are a just a few of the issues we have encountered while owning it and I can honestly say, we will probably not purchase another Cadallic again.