2022 CADILLAC ESCALADE Complaints

Hey, Just wanted to let you know that I took my car in for the recall service on the 6.2L engine issues, They determined my engine was fine and changed the oil to the different one. Within 6 months the engine blow while I was driving, they covered it under the recall however it is clear that the oil change is not an appropriate fix for this issue. thanks

Accelerated onto highway and some power was lost. Engine light came on and dash read the following: rear axle system off, service stabilitrak, auto hold unavailable. Lost some power while entering the highway could’ve been put in a bad situation with traffic. Dealer confirmed issue said lifters and potential cam. No warning or lights before issue occurred. Took straight to dealership the next morning. Vehicle at dealership.

Purchased the vehicle 1 year ago and immediately it had oil consumption problems. Got low oil alarm after 2000 miles from the dealers oil change. Dealer told us it was within “specs”. 6 months ago we were told the 6.2 engine had a recall and a different type oil will be used. 1 month ago the engine locked up and it is now at the dealer waiting for an engine. Asked another car dealership about trading it in and they would not accept it as a trade-in because it currently has a stop sale issued. This means the vehicle is now worth nothing! Well, I have to hire Attorney to get anything for this vehicle? We paid $75,000 for it a year ago

Engine started knocking and past half a mile completely lost power and stoped, towed to dealer, will wait till Monday for any info

The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle suddenly lost motive power and failed to respond as needed, with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer informed the contact that the failure could not be duplicated. The contact stated that the failure had recurred on several occasions, and the contact lost control of the vehicle, and the vehicle became difficult to operate. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact expressed concerns that the vehicle posed a safety hazard and was unsafe to continue driving. The approximate failure mileage was 60,645.

Transmission shifts to neutral on the highway with speed of 65 on the left most lane with no shoulder parking available. Huge safety hazard. Also happened when stopping at the stop sign when taking it to safe location. Transmission failing.

While driving my 2021 Cadillac Escalade on an interstate highway at approximately 70 mph with my family, including two minor children, the vehicle suddenly and without warning lost propulsion, shut off, and shifted into neutral. This occurred in active traffic and created an immediate safety hazard. A warning message appeared instructing me to restart the vehicle. After several minutes navigating traffic, I was able to restart the vehicle briefly and exit the highway. Shortly thereafter, additional dashboard alerts appeared indicating critical engine and transmission failure. After exiting the highway, the vehicle shut down completely at a traffic signal and failed to restart. The vehicle was immobilized in an active roadway until police assistance arrived to prevent a rear-end collision and a flatbed tow was arranged. The sudden loss of propulsion at highway speed placed vehicle occupants and surrounding motorists at serious risk. The vehicle is available for inspection and was diagnosed as having a seized engine on March 9, 2026, by Diamond Cadillac in [XXX] . This failure did not occur without warning. Prior to this incident, I repeatedly reported excessive oil consumption to the selling dealer, Otto Cadillac, from whom I purchased the vehicle in April 2025 as a Certified Pre-Owned vehicle. On two separate service visits, I reported oil consumption exceeding two quarts between recommended service intervals and requested that this be documented. I was advised that the consumption was “within tolerance” and was later informed—incorrectly—that this tolerance applied to my engine configuration. Otto Cadillac performed a recall-related inspection and implemented the manufacturer-directed remedy consisting of an oil cap replacement and a change in oil viscosity to SAE 40. No mechanical repair or deeper diagnostic action was taken. The subsequent engine seizure confirms that these mitigation measures did not resolve the underlying defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

After the recall work was performed, the vehicle began consuming engine oil at an abnormal and excessive rate between oil changes. Most concerning, during a recent check, the engine oil level was found to be extremely low, with no oil registering on the dipstick. This condition presents a significant risk of engine damage or failure and raises serious safety concerns. Prior to the recall service, the vehicle did not exhibit any abnormal oil consumption. The issue has only occurred after the recall was completed, which strongly suggests a direct connection to the repair.

On [03/23/2026], while traveling at 79 mph in high-speed highway traffic, my 2022 Cadillac Escalade suffered a sudden, total engine seizure and complete loss of propulsion. This catastrophic failure occurred without any prior warning lamps or symptoms. The loss of motive power at highway speeds created an immediate life-threatening situation, forcing me to navigate through traffic to the shoulder with no engine power. This vehicle is currently at [Parks Chevrolet Charlotte] awaiting a full teardown and is available for inspection. Critical Safety Concern: This engine seizure occurred AFTER Recall 25V-274 was marked "Completed" on June 18, 2025. This incident represents a direct failure of the recall remedy and is a documented escalation of the issues being investigated under NHTSA Recall Query RQ26001. I am reporting this to provide evidence that the current remedy is insufficient to prevent high-speed engine seizures and loss of propulsion.

On March 19, 2026 around 830AM EST, the vehicle turned off while I was driving around ~40mph. I lost all power while on a busy street and I was unable to move the car to the side of the road. The car would not shift into drive or neutral, and therefore remained in the middle of the road until a tow truck had to flatbed it to the Cadillac dealership. The L87 recall on this vehicle was performed in August 2025, however the Cadillac dealership said there were no issues found with the L87 recall. The symptoms of today's issue - vehicle turning off while driving and does not start back up, is similar to other reports of this L87 recall and demonstrates that this recall was not accurately performed and/or remedied during the service.