2022 CADILLAC ESCALADE Complaints

We were driving down the road and the car completely quit running I could not steer it and it was moving to a coast mode The motor locked up and it had to be replaced Since being replaced I keep hearing tapping noises in the motor and everytime I bring it in they always say there nothing wrong with my car I also stated that sometimes it cuts out or loses power but still they say nothing is wrong Now trying to trade it in has been a nightmare

Complete Engine failure happened while driving at slow speed. Engine recall had been completed on September 3, 2025. No replacement recomended. Complete engine failure happened on January 12, 2026. Had towed to dealership. Dealership just confirmed to me that it will need to have engine replaced on January 19, 2026. There was no sign or symptoms right before the failure.

Traveling at 70mph the car had some hesitation, then the dash displayed "vehicle is in neutral ", then displayed "shutting down systems to save battery ", then "vehicle is in transport mode". Pulled onto the shoulder of the highway and vehicle would not turn over or start. Called Cadillac roadside and had vehicle picked up and transported to FITZGERALD CADILLAC in Annapolis Maryland.

MY 2022 CADILLAC ESCALADE IS IN THE REPAIR SHOP CENTRAL HOUSTON CADILLAC [XXX] MY ENGINE RECALL IS OUT AND STOP WORKING ! THE 150,000 MILE WARRANTY IS NOT GETTING UPHELD BY GENRAL MOTORS ! I AM BEING TOLD THAT MY CASE IS DENIED ! GENERAL MOTORS GIVE ME A CASE NUMBER XXX [XXX] ! GENERAL MOTORS IS SCAMMING THE RECALL REFUSING TOO DRIVE REPLACE THE ENGINE PROBLEMS THEY KNEW WAS HAPPENING! BIG STAR CADILLAC DEALERSHIP STATED MY ENGINE REPAIRS WAS FIX WITH OIL REPLACEMENT SERVICE ! THAT WAS NOT TRUE AND IS FALSE STATEMENT! RIGHT NOW I CAN NOT DRIVE MY VEHICLE! I NEED MY NEW ENGINE NOW ! THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It happened on a family road trip to Big Bear, CA for Thanksgiving. Driving up a mountain road with my wife, 3 children and 3 dogs on a 2 lane highway. Engine gave out and completely seized. No warning, no lights, just a sudden loss of all power followed by a complete shutdown. I pulled over as far as I could but were still sticking out on the 2 lane highway and put our entire family in danger as well as other drivers that could not adequately see us on the blind turn. Fearing being hit, I had my family exit the vehicle and stand to the side awaiting help in a somewhat safer area..The side of the mountain was a sheer cliff, but we didn’t want to be struck. Had a good friend drive up the hill to rescue the family and dogs while I wait for a tow truck. The vehicle completely locked up and would not shift into neutral. Tow truck drivers could not/would not tow the vehicle because of the placement and the fact it was locked. After about 4 hours waiting, the day turned to night and the battery completely drained so I no longer had hazards, which made it even more dangerous. Finally got a tow that had the right equipment to complete the task and had it towed to a local dealership which confirmed a seized engine. (You don’t even want to know how they got it off the tow truck). The dealership had the vehicle for approx 35 days and I just received it back. It currently has the check engine light on and the electronics do not function so it’s going back this week. My wife is scared to drive it, and we don’t know exactly how to proceed from this point. Contacted an attorney, so we’ll see what happens next. It was an absolute nightmare situation.

My 2022 Cadillac Escalade Diesel (3.0 LM2) is experiencing a failure of the engine coolant control valve, a known defect addressed by GM under Special Coverage bulletin N252508341. The failure causes: •Intermittent reduced engine power •High-speed radiator cooling fans running continuously •Check engine light •Emissions system malfunction As a result of this condition, the vehicle fails emissions/smog testing and cannot be registered or legally operated in my state when the fault is active. The reduced power condition occurs unpredictably during normal driving, creating a drivability and safety concern, especially during merging, highway driving, and traffic conditions. GM has acknowledged the defect through a Special Coverage program but has denied repair coverage due to salvage title branding, leaving the vehicle with an unresolved emissions-related defect that affects safe operation and compliance. This issue is unrelated to any prior damage and occurs during normal vehicle operation.

The contact owns a 2022 Cadillac Escalade. The contact stated that the message "Low Engine Oil" was displayed prematurely. The vehicle was taken to the dealer, where an oil consumption test was performed, and the contact was informed that the vehicle had passed the oil consumption test. The contact later received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the engine had failed the recall inspection and needed to be replaced. The contact was provided with vehicle rental assistance for approximately 4 days. The dealer later informed the contact that the engine was in good condition and did not need to be replaced. The contact was concerned that the dealer had misassessed the engine condition and was placing the contact and his family at risk. The manufacturer was contacted for buy-back assistance, and a case was filed. The manufacturer later informed the contact that the dealer had been unreachable and that the buy-back assistance would not be provided. The failure mileage was approximately 50,000.

At approximately 6:45pm on Friday November 14, 2025, while driving among tractor trailers in the passing lane at highway speed on westbound RT 30 near mile marker 191 (Lancaster, PA), my 2022 Cadillac Escalade ESV Sport Platinum experienced a complete loss of propulsion. This catastrophic and sudden engine shutdown came with no warning lights, no symptoms prior to a complete loss of power. The vehicle had previously been inspected as part of the recall service by Fred Beans Cadillac in Doylestown months prior and customer was informed it had passed the recall inspection and was given the recommended corrective action - (new oil [0W40], oil filler cap and new oil filter). Customer had ABSOLUTELY NO REASON TO SUSPECT this engine had issues, because it "passed" GM's recall... This vehicle's unexpected & compete loss of power gravely endangered the lives of the vehicle's four occupants who were absolutely terrified during this experience ! I put the vehicle's hazard lights on and guided it to a stop on the right shoulder of RT 30 at the mile marker 191 Westbound. I contacted my insurance provider's roadside assistance for a flatbed tow off the highway. Vehicle was eventually flatbed to Kelly Cadillac for engine diagnosis. [will give much more details in subsequent communications as the characters here are limited] We are awaiting Cadillac dealer's diagnosis of the cause of this catastrophic engine failure with complete loss of propulsion at highway speed (after the recall was performed and vehicle was cleared). I have added photos of the confirmation from the insurance company's dispatch of a flatbed to my location on RT 30 as well as a screenshot of us on the right shoulder of RT 30. I have attached text messages received from GM of the engine issue that were received AFTER the vehicle was stopped on the shoulder of highway. My family - and others on the highway that evening - could have been gravely injured or even killed by this Cadillac's complete malfunction !

The onstar module has failed and this seems to be an ongoing issue with a lot of gm’s. My car was recently in to fix the major gm engine recall and after that my onstar stopped working. I called and they said it’s not a connectivity issue it’s a part issue. So it will have to be taken to the dealership. I pay money to have onstar and unlimited WiFi. There should be a recall for this.

1.) Loud engine ticking and clicking noise when car is in park position. 2.) Vibration in steering wheel after numerous alignment and wheel balancing services. Even purchased 4 new tires and vibration still continues.