2022 CADILLAC ESCALADE Complaints

I was driving my 2022 Cadillac Escalade when suddenly the engine shut off. Lost the ability to drive forward and steering became hard. I was close to being rear-ended as I was on the highway. Towed it to the dealer who said engine seized. Installed new engine after a month of waiting and the vehicle doesn't run right. It has a rough idle. Dealer installed incorrect oil as replacement engines were supposed to retain original oil of 0W-20. Had to make numerous trips to the dealer due to low coolant, wrong oil on a new engine and rough idle. Dealer says its fine. $100K vehicle with a rough idle is a joke!

Took my car to the shop yesterday due to heating a ticking sound coming from the engine. This is the new engine that was replaced AFTER a catastrophic engine failure on May 16, 2025. The service department inspected my vehicle and found metal shards in the oil filter. They need to keep the vehicle because it will need another new engine. This will be the third new engine in a year since the recall on the 6.2L GM engines

My engine was replaced in January of 2025 before the actual recall. I have the serial [XXX] for my new engine . I need to know the build date of this engine so that I can know if my 2nd engine is a new engine with the corrected crankshaft or the remaufactured engine with the defective crankshaft.GM refuses to tell me the build date I have a right to know. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After waiting months to get my vehicle checked for recall N252494000 NHTSA 25V274 I was told my vehicle passed inspection. When I asked to see the detailed results of the pico test I was told there are no detailed results and I was not shown anything proving my vehicle was tested and whether it passed or failed. My invoice states "Performed pico test test took multiple tries to complete having to unhook and reinstall pico to complete" which does not make me confident in the result. While talking to the service manager, he mentioned their original pico equipment was replaced by GMC after approximately 5 vehicles failed inspection. Since GMC sent the new equipment there have been no failed inspections. I can't find a way to express my concern to GMC or Cadillac online, that is what brought me here. This recall includes a safety risk serious enough to replace the vehicles engine, I want reassurance that the test was performed properly and my vehicle did not fail.

Dear NHTSA, I am writing to report an ongoing safety issue regarding my 2022 Cadillac Escalade related to an engine recall. On September 19, 2025, I took my vehicle to the dealership for inspection, but they chose to pass the recall inspection despite the fact that the engine continues to experience serious issues. The problems include: •Engine propulsion failure and loss of acceleration at highway speeds, creating a hazardous situation. •Rumbling noise from the engine when releasing the accelerator pedal. •Erratic RPM fluctuations, with the engine surging significantly up and down. •Frequent engine misfires, which increase the risk of stalling. •On several occasions, the accelerator dropped speed on the freeway unexpectedly, endangering me, my passengers, and others on the road. These symptoms are ongoing and pose a serious safety hazard. I believe the inspection should not have been passed, as the engine clearly remains defective. I strongly urge that the engine be replaced to address these issues. Please advise on the next steps, as I am concerned for my safety and the safety of my passengers. Thank you for your attention to this urgent matter.

My engine all of a sudden went dead in the middle of an intersection. I was unable to put the vehicle in neutral and move it so it was stuck in the middle of an intersection until the tow truck arrived. In addition, it had to be dragged due to this issue - which I’m sure isn’t good for it.

I purchased a 2022 Cadillac Escalade ESV Platinum on 9/5/25. I asked the dealership if there were any recalls and they told me if there were any they were taken care of. It has not been taken care of, it is against CA and federal law to sell a car with an active recall that hasn’t been repaired. I would like to file a formal complaint against Mercedes Benz of Walnut Creek Ca. I do not have time to deal with this recall and I want them to take this vehicle back immediately. I do not want to risk the lives of my family or others on the road with an E87 Engine Propulsion Failure on our crowded highways here in the Bay Area.

Vehicle Make: Cadillac Vehicle Model: Escalade Model Year: 2022 Component(s) Affected: Engine, Fuel System, Powertrain, Vehicle Stability Control Incident Date: [Insert Date of Incident] Mileage at Time of Incident: [Insert Approximate Mileage] Summary of Complaint: While driving my 2022 Cadillac Escalade at approximately 70 mph on the highway, the vehicle suddenly lost all power and stability. This was due to an injector breaking off inside the engine, sending metal fragments into the camshaft, which subsequently locked the motor. This created an extremely dangerous situation as the vehicle became unresponsive and unstable at high speed. Just two days prior to this incident, the vehicle had been serviced by Quantrell Cadillac in Lexington, KY, where a recall repair involving the engine was performed. Despite that service, a catastrophic failure occurred almost immediately afterward. After the breakdown, Quantrell Cadillac attempted repairs over the course of three weeks. These repairs included replacing the injectors, camshaft, and other components, before eventually replacing the entire long block. However, upon picking up the vehicle, it is exhibiting the exact same failure symptoms again—making a popping noise, stalling the engine, and becoming unsafe to operate. This vehicle is clearly not safe to drive and poses a serious risk to myself, my passengers, and others on the road. There have already been multiple recalls related to this issue, indicating a broader systemic problem. We are requesting the NHTSA’s immediate assistance to investigate this safety issue and help us obtain a replacement vehicle that meets all applicable federal safety standards. This level of repeated engine failure & instability is completely unacceptable for any vehicle—especially one with such recent manufacturer service and recall repairs. When this stall occurs, the entire computer system & all safety features are shut down and collision avoidance is also disabled. Have viideo

The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I own a 2022 Cadillac Escalade that is subject to NHTSA ID Number: 25V274000 / GM Recall N252494003 for a potential connecting rod/crankshaft defect in the 6.2L L87 engine. I have contacted my authorized Cadillac dealership (Cadillac Pensacola), Pensacola, Florida Five times by phone (dates:1 July 2025 - 15 August 2025) requesting an appointment for the recall inspection and repair. The dealership has failed to schedule an appointment or return my calls. This defect poses a serious safety risk due to possible sudden engine failure and loss of motive power while driving. GM’s recall remedy involves inspecting the engine and, if necessary, replacing it. The delay in repair scheduling is preventing me from having the federally mandated safety remedy performed. I am concerned that GM and its dealer network are failing to provide a timely remedy as required by the National Traffic and Motor Vehicle Safety Act. I request NHTSA to investigate this delay and require GM to ensure an immediate repair or alternate remedy (loaner, buyback, or replacement).