2015 CADILLAC ESCALADE Complaints

S10 DOT/I: LETTER FROM CONGRESSMAN CLINE ON BEHALF OF CONSTITUENT REGARDING THE DIFFICULTY SHE IS EXPERIENCING WITH HER 2015 CADILLAC ESCALADE (ATTN: KJERSTEN CROKE). *LD THE CONSUMER STATED THE VEHICLE'S RADIATOR LEAKED DUE TO EXCESSIVE RECYCLING OF THE THERMOSTAT. COOLANT WAS LEAKING FROM THE RADIATOR TUBES. THIS FAILURE WAS REPAIRED PER THE TECHNICAL BULLETIN 9I1513E. THE VEHICLE WOULD VIBRATE. REPAIRS WERE ATTEMPTED, BUT THE VIBRATIONS RECURRED. THE TRIM ON THE DRIVERS SIDE WAS LOOSE. THE INTERIOR AND EXTERIOR LIGHTS WOULD REMAIN ON AFTER THE VEHICLE WAS POWERED OFF CAUSING THE BATTERY TO DIE. THE DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. *JS

I'VE HAD THIS VEHICLE SINCE 3-28-2019 AND I'M ALREADY HAVING SHIFTING PROBLEMS WITH THE VEHICLE. AFTER DOING SOME RESEARCH, I'VE DISCOVERED THAT THIS IS A COMMON ISSUE WITH CADILLAC. MY ESCALADE HAS 45,000 MILES ON IT, SO THIS SHOULDN'T BE A PROBLEM. I'M WORRIED ABOUT THIS HESITATION PROBLEM DURING DRIVING, WHICH MAY LED TO A POTENTIAL ACCIDENT OR WORSE.

TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. WHILE DRIVING 60 MPH AND SWITCHING LANES, THE SIDE DETECTION OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO QUANTRELL CADILLAC (1490 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 559-0868) WHERE IT WAS DIAGNSOED THAT THE DRIVER'S SIDE COLLISION AVOIDANCE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,362.

TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDEVIEW MIRRORS WERE TOO SMALL AND OBSTRUCTED HIS VIEW WHILE DRIVING. THE VEHICLE WAS TAKEN TO CROWN CADILLAC (584 US-22, WATCHUNG, NJ 07069, (908) 922-4457) WHO STATED THAT LARGER MIRRORS COULD BE PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000.

MY FRONT STRUTS FROZE UP WHEN THEY DID IT PULLED TO THE LEFT ON TO ONCOMING TRAFFIC, MY WIFE WAS DRIVING. MY VEHICLE HAS 57100 MILES ON IT AND WHEN LOOKING INTO THE PROBLEM I FOUND I'M NOT THE ONLY ONE. GM KNOWS THERE IS A PROBLEM WITH THE SUSPENSION AND IS DOING NOTHING TO CORRECT THE PROBLEM. I AM VERY DISAPPOINTED IN THE REALLY EXPENSIVE VEHICLE. CAN YOU PLEASE LOOK INTO IT THANKS

I PURCHASED A CERTIFIED PRE-OWNED 2015 CADILLAC ESCALADE FROM A DEALER IN SAN DIEGO. I HAVE PUT APPROX 5K MILES ON THE VEHICLE IN THE 6 MONTHS THAT I'VE OWNED IT. IT HAS BEEN BACK AT THE DEALER FOR SERVICE FOUR TIMES (APPROX 30 DAYS TOTAL THE DEALER HAS HAD THE CAR) FOR THE SAME ISSUE, WHICH IS A SHUDDERING, HARD-SHIFT AND VIBRATION ISSUE WITH THE TRANSMISSION. THERE HAVE BEEN NO REPAIRS THAT HAVE REMEDIED THE ISSUE. THE DEALER CONTINUES TO FOLLOW A PROTOCOL PROCEDURE EACH TIME, NONE OF WHICH HAVE WORKED. I HAVE CONTACTED GENERAL MOTORS AND WILL ALSO BE PROCEEDING WITH A LEMON LAW CLAIM.

I BOUGHT THIS VEHICLE IN 2017. AROUND LATE OCTOBER 2018, AT ABOUT 60,000 MILES I NOTICED THE RIDE BECAME VERY BOUNCY. I AM BEING TOLD BY THE DEALERSHIP THAT 3 SHOCKS AND STRUTS ARE BAD AND HAVE TO BE REPLACED ON A VEHICLE THAT IS 3 YEARS OLD. I COULD MAYBE UNDERSTAND IF 1 WAS BAD, BUT 3 GOING BAD THIS QUICKLY DOES NOT ADD UP. I'VE NEVER HEARD OF A VEHICLE HAVE 3 BAD SHOCKS AND STRUTS THIS QUICKLY AND CAN ONLY SURMISE THERE IS A DEFECT WITH THE PRODUCT.

I WAS TRAVELING ON I-40 IN OKLAHOMA AT NIGHT AND THE VEHICLE IN MOTION I HEARD A SHATTERING SOUND ON MY 2015 CADILLAC ESCALADE I PULLED TO THE SHOULDER ACTIVATING MY HAZARD LIGHT TO INSPECT MY VEHICLE I WENT AROUND MY VEHICLE TWO TIMES AND DID NOT NOTICE ANYTHING WRONG. AS I WAS GETTING BACK INTO MY VEHICLE I USED MY STEP TO GET IN AND NOTICED NOTICED THAT MY SUNROOF HAD SHATTERED. THERE WERE NO VEHICLES TRAVELING NEAR ME IN THE EASTBOND LANE WHEN THIS OCCURRED.

THIS IS AN EXHAUST FUME RELATED COMPLAINT THAT IS ALSO RELATED TO AN ELECTRICAL COMPONENT FAILURE OF THE REAR HATCH LOCKING MECHANISM. WHEN THE REAR HATCH LOCKING MECHANISM IS NOT FULLY ENGAGED THE LIFTGATE IS NOT COMPLETELY CLOSED ALLOWING GAS FUMES TO ENTER THE VEHICLE AND IT HAS A REALLY BAD EXHAUST FUMES SMELL..... THE GAS IS ENTERING THE VEHICLE CO CARBON MONOXIDE HYDROCARBONS AND METHANE GAS CH4

THIS IS THIRD TIME I HAVE NOTICED A SOLID ROCK HARD BRAKE PEDAL FEEL AND THE VEHICLE DID NOT APPEAR TO SLOW WHEN I WAS TRYING TO APPLY THE BRAKES.