2022 CADILLAC ESCALADE Complaints

The contact owns a 2022 Cadillac Escalade. The contact stated while driving 5 MPH and making a turn, the vehicle stalled in the middle of the roadway. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where the fuel pump power control module was replaced. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

The contact owns a 2022 Cadillac Escalade. The contact stated while driving 75 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed an undisclosed failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 36,000.

The contact owns a 2022 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle acts like it wants to cut off, and when the lane driving assistance option is activated, it will jump lanes and almost cause an accident.

I own a 2022 Cadillac Escalade that is affected by Recall N252494000. Although the recall repair is not yet available, I’m experiencing several serious symptoms that appear related to the recall: The engine consumes oil at an abnormal rate. I need to add oil frequently between scheduled changes. When I press the gas pedal, there is a delay in response — the car doesn’t accelerate immediately, then suddenly surges. I also hear a light metallic ticking or knocking sound when the engine is warm, especially at idle. I use this vehicle daily for work, and these issues are affecting safety and causing financial loss. I brought the vehicle to a dealership, but they were unwilling to replace the engine without a diagnostic trouble code. I’m concerned that GM is delaying the proper fix, and I am requesting NHTSA to investigate and ensure that affected customers like me receive a complete engine replacement when symptoms are present — even without error codes. Thank you for your attention.

At the end of 2024, the GPS, OnStar, and telematics system in my vehicle stopped working completely. This failure disabled critical features including navigation, emergency support (OnStar), and Super Cruise. I was living in California at the time and contacted local service providers, but was told the necessary mobile phone control module was unavailable. After relocating to Texas, I took the vehicle to Covert Cadillac in Austin. The dealership confirmed the issue and ordered the part, but after several months and multiple follow-ups, the part has still not arrived. As of June 2025, the vehicle remains unrepaired, and I continue to drive without GPS or emergency support. The dashboard displays a constant GPS error. This issue, now lasting over 6 months, puts my safety and the safety of my passengers at risk—especially during long-distance travel and unfamiliar routes. The dealership has acknowledged the problem but cannot resolve it due to ongoing parts unavailability and lack of response from the manufacturer. This is a serious and unresolved safety defect. I am requesting an immediate investigation into GM/Cadillac's failure to provide timely service, support, or resolution for a vehicle-dependent safety system.

Was traveling on a busy interstate and vehicle check engine light came on flashing and stability system light as well. Existed next off ramp and when the car started slowing down the engine shut off. Was able to get to a safe location and car would not start. Had it towed to the dealership and they stated engine failure.

We were driving on the freeway when all of a sudden the vehicle went into neutral, shut off and started slowing down. We were in the middle lane and our 3 children and grandparents were also in the car. This was incredibly dangerous and thankfully slowly we got to the right shoulder and the vehicle no longer turned on. We had to contact AAA and we took it to the dealership where we dropped it off. A few weeks ago I had called the dealership to ask about the repairs for the engine recall and they said they didn’t have anything solutions for that recall. Now dealer is stating it is still under warranty yet they haven’t been able to provide a vehicle large enough to accommodate our family. Nonetheless, they are stating that it might be over two weeks before they can get a new engine and then install it.

I am reporting persistent safety issues with my 2022 Cadillac Escalade ESV, with ~87k miles. Despite a completed recall for an engine seizure, the vehicle continues to fail dangerously, eroding confidence in its safety and reliability.Early in ownership, the computer and dashboard were replaced due to malfunction. Later, the engine seized while driving at 70 mph on a highway, a recall-related issue requiring a three-month repair. The vehicle has spent significant time in the shop, impacting usability.On May 20, 2025, my wife experienced a sudden shutdown at a busy intersection while merging onto a high-speed road. The vehicle lost power without warning, stranding her in a hazardous position. She exited to direct traffic, risking a collision. After ~5 minutes, she restarted it, and the system prompted her to reset the front windows’ limits, suggesting a computer issue. This post-recall failure indicates unresolved defects.These incidents—computer replacement, engine seizure, and shutdown—show a pattern of unreliability. With 87,000 miles, lemon law eligibility may be limited, but GM should have offered a buyback earlier given the history. These failures pose serious safety risks.I urge NHTSA to investigate potential defects in the 2022 Escalade ESV’s engine and electronics. I also seek guidance on whether GM should repurchase this vehicle to ensure safety. Please confirm receipt and advise on next steps. I can provide service records.

The contact owns a 2022 Cadillac Escalade. The contact stated while driving on the highway at 60 MPH, the vehicle started to hesitate, and the vehicle experienced a reduced power. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the crankshaft was faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.