2015 CADILLAC ESCALADE Complaints

I HAVE EXPERIENCE SEVERAL TIMES WHEN I WENT BACK TO GET IN MY VEHICLE AN IT WOULDN'T START. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALERSHIP NEXT WEEK. IU AM SO UPSET WITH GMC.

MY CONDENSER AN MY WHOLE AIR CONDITIONING SYSTEM WENT OUT. I HAD TO GET IT COMPLETELY REDONE.

THE CUE SYSTEM GETS STUCK AN SOMETIMES IT CHANGES BUY ITSELF. IT WILL NOT LET YOU CHANGE THE IT WILL FREEZE FOR A LONG PERIOD OF TIME.

AIR CONDITIONING STOPPED WORKING IN MAY 2017. CALLED THE DEALERSHIP AND THEY TOLD ME THAT THERE WAS A HIGH NUMBER OF CARS COMING BACK WITH THE SAME PROBLEM- ASKED ME TO COME IN SO THEY COULD ASSESS. CAME IN- 20 MINUTES LATER- THEY INFORMED ME THAT MY ISSUE WAS THE SAME. CONDENSER WAS OUT. PART WAS BACK ORDERED. I'VE NOW WAITED FOR 8 WEEKS AND THE PART IS STILL BACK ORDERED AND GM IS REFUSING TO GIVE US AN ETA WHEN ITS AVAILABLE. DRIVING WITH NO AC DURING THE SUMMER IN HIGH TEMPS AND ON THE FREEWAYS HAS NOW AGGRAVATED MY DAUGHTERS ALLERGIES AND SHE IS NOW ON MEDICATION. CAN'T SEEM TO GET ANY ANSWER FROM GM AND ITS NOT JUST ME.

TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE ESV. WHILE DRIVING IN THE RAIN, THE AIR CONDITIONER CONDENSER FRACTURED AND THE AIR CONDITIONER FAILED TO WORK. THE FAILURE CAUSED THE WINDOWS TO FOG UP AND IMPAIRED THE DRIVER'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER (CADILLAC OF MAHWAH, NJ) WHO STATED THAT THE PART WAS UNAVAILABLE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE. THE MANUFACTURER PROVIDED THE CONTACT A RENTAL VEHICLE FOR THREE DAYS. THE VEHICLE WAS REPAIRED AFTER SEVEN WEEKS WHEN THE PART WAS LOCATED. THE CAUSE OF THE FAILURE AND REPAIR PART WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.

VEHICLES START VIBRATING WHEN HIT SPEEDS RANGING FROM 40 TO 60 MILES PER HOUR. DEALER DOESN'T TAKE SERIOUSLY..I AM VERY CONCERNED ABOUT THIS HUGE SAFETY ISSUE.

THERE IS A DEFECT IN THIS VEHICLE WHERE THE LOWER ANCHORS (LATCH) FOR THE 2ND ROW PASSENGER SEAT ARE ASYMMETRIC - WITH THE INBOARD ANCHOR BEING BOTH LOWER, AND PROTRUDING FARTHER OUT, THAN THE INBOARD LOWER ANCHOR. THIS VEHICLE HAS 2 CAPTAIN'S CHAIRS IN THE 2ND ROW - BOTH FEATURE LOWER ANCHORS (LATCH). A PICTURE OF THE 2ND ROW DRIVER'S SEAT IS ALSO ATTACHED TO SHOW THAT THESE LOWER ANCHORS ARE SYMMETRICAL AS THEY SHOULD BE. THE PICTURE OF THE 2ND ROW PASSENGER SEAT SHOWS THESE LOWER ANCHORS TO BE ASYMMETRICAL. THIS VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH. IN THE PAST THE CLEK FOONF CHILD RESTRAINT WAS ATTACHED USING RIGID LATCH IN THE 2ND ROW PASSENGER SEAT OF THIS VEHICLE.

DRIVING OUR 2015 ESCALADE ON I-45 JUST NORTH OF HUNTSVILLE, TX ABOUT 11:30 AM. DRIVING WITH CRUISE CONTROL ON AT SPEED LIMIT OF 75 MPH. THERE WAS A PEEP, CAR RAPIDLY DECELERATED TO BELOW 50, AND LOW TIRE PRESSURE LIGHT CAME ON. IF SOMEONE HAD BEEN CLOSE BEHIND ME, WE WOULD HAVE BEEN HIT BEFORE I COULD HAVE REACTED. PULL OFF ON AN EXIT AND CALLED CADILLAC SERVICE ADVISER IN HUNTSVILLE. NO HELP. LOOKED AT TIRES AND THEN CONFIRMED TIRE AIR PRESSURE WAS NORMAL ON INSTRUMENT PANEL DISPLAY. SPENT TIME TRYING TO FIGURE OUT WHAT HAD HAPPENED. CRUISE CONTROL WOULD NOT WORK WHILE DRIVING ON SIDE ROAD, WARNING LIGHT STAYED ON BUT INFO DISPLAY SHOWED ALL TIRES AT 37 LBS. PULLED OFF ROAD AGAIN, STOPPED CAR, TURNED ENGINE OFF, WAITED A MINUTE, AND TURNED ENGINE BACK ON. EVERYTHING WAS NORMAL. NO WARNING LIGHT FOR TIRES AND CRUISE CONTROL WORKED. THIS ISSUE IS POTENTIAL KILLER DUE TO RAPID DECELERATION AND DANGER OF REAR END COLLISION.

BRAKES COMPLETELY FAILED. I PULLED INTO TRAIN PARKING SPOT AND THE CARS WOULD NOT STOP. I HAD TO KEEP PUMPING THE BRAKES AND EVENTUALLY IT JUST STOPPED. I TRIED IT GAIN AND THE BRAKES WERE HARD AND COULDN'T PUSH THEM DOWN. I AM SO LUCKY THAT I WAS NOT ON A HIGHWAY GOING FAST WITH MY KIDS IN THE CAR. ADILLAC SAID I NEEDED THE HYDRO BOOST REPLACED.

AUTO BRIGHT HEADLIGHTS, HIGH BEAMS RANDOMLY FLASH ON COMING TRAFFIC BLINDING THEM. VEHICLE AT DEALER BUT DEALER UNABLE TO DETERMINE CAUSE. FACTORY NOTIFIED AND REPORTED THEY ARE ATTEMPTING TO ENGINEER A FIX. VEHICLE AT CADILLAC DEALER LAS VEGAS. SECOND TIME IN SHOP.