CADILLAC Complaints

The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving 45-50 MPH, the engine seized, and the vehicle stopped. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The vehicle was towed to the local dealer, where it was determined that the engine needed to be replaced. The camshaft and lifters were previously replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The failure mileage was approximately 23,000.

When the car reached approximatly 10,000 miles we had two cylinders drop causing the engine to fail and leave us stranded. We contacted Cadilac and they insisted there was no issue with the vehicle, we asked for them to buy the vehicle back or take it back and they insisted that there was no issue with the vehicle. We soon learned that there have been over a dozen other vehicles that have been brought into the same dealership with the same issue. They repaired the vehicle and said it was safe, but my wife still doesn't feel safe driving the vehicle for fear of it breaking down on long trips. I feel GM should take the vehicle back, but they won't do anything to help make the customer feel safe.

I just bought a new car 5 days ago, and after running 378 miles, it started to pull the cylinder. The after-sales service is still delaying the time. I don't know what to do, and Cadillac still doesn't give me a mobility scooter.

Traveling at high speed on major 5 lane highway. The engine shut off vehicle lost power went to neutral on shifter on it’s on would not shift . There was no warning no lights nothing that would have indicated a problem at all. Luckily my husband was able to get over 3 lanes and pull on shoulder which was very difficult and extremely dangerous in traffic. The vehicle would not start back up . There were 3 children and 2 adults in the vehicle at the time it was traveling 70mph and completely shut off we were almost struck by vehicles traveling at 70mph plus when trying to get vehicle to shoulder if we were unable to get this vehicle to shoulder this would have caused a multi vehicle pile up on major highway . We would have lost our lives and possibly others in other vehicles as well. Cadialic roadside assistance is picking up this vehicle and taking it to there closest dealership. This vehicle currently has 19,000 miles.

- Engine seized at highway speeds - Vehicle had lose of power while in the middle of the highway. Fortunately I was able to coast to the side of the road without impact. - The vehicle components went through inspection by the Cadillac dealer it was delivered to. - There were no messages or other symptoms that alerted me prior to the problem occured.

pulled up to a gate and was waiting for it to open, no warning at all, the engine died while in drive. I restarted it, pulled up to a stop sign, waited my turn, the engine died again. I was on my way to get my daughter from school, but didn't feel like my Escalade would have made it. so I drove it to the shop to check the battery. It wasn't the battery so we took it to the dealership. So thankful it didn't happen while I was driving in traffic, without any warning, it could have ended badly. took it to the delearship, same thing happened to the mechanic when he was test driving it. He said it is a problem with the engine, and we will have to wait for at least a month for a complete engine replacement. No warnings at all before this happened. This incident happened on 1/29/25. The escalade has approximately 16k miles on it.

Lifters and camshaft replaced three times Engine seized up Electrical problems with the steering and Crash warning systems Been at the dealer for one year as of today it’s still there

While driving 70 mph on the highway, my Escalade flipped into Neutral and ultimately died in the middle of the highway. There was absolutely no warning. I was traveling with my husband and three children. We could have been involved in a serious accident as cars and 18 wheelers were flying by, and had to dodge our vehicle. Luckily, we were able to exit the car and get on the side of the highway. I refuse to ever drive this vehicle ever again. Especially after researching and seeing others with the same issue.

The headlights are failing despite replacing the bulbs. The vehicle can not be driven at night. The bulbs were replaced by a mechanics shop. There has been no warning light or error messages on the dashboard.

Escalade would experience loss of acceleration 15-20mph under light/moderate throttle, appear to go in to neutral when going from 3rd to 4th (best I can tell,) and then slam in to gear. While doing 50-55mph Escalade would have a converter shudder or go in and out of neutral. This would leave me unable to accelerate if needed and would place me in a precarious position if I was turning out in traffic or needed change speeds. On a repeat trip to the dealer it was determined there was metal in the transmission pan and exact source of metal was not able to be identified. It never triggered a check engine light or any other visible warning. Transmission was replaced with partial cost assistance from Gm and is back to operating properly.