CADILLAC Complaints

Driving and power started to die and engine warning lights came on. Pulled over immediately and engine stopped. Wouldn’t come back on. Towed by Cadillac and discovered engine blew. Apparently a know issue with many similar in the shop awaiting new engine.

Vehicle reads 55 mph on all non posted speed limit roads instead just dashes. Defiantly a safety issue...

This vehicle VIN has a feature called Traffic Sign Assistant, which will provide a readout of the legal posted speed limit for the road being traveled. That information is being provided by a third party source being google maps, the internet is showing increased concerns of this such as below links demonstrate from other consumer drivers using google maps displaying incorrect speed limits on highways or back roads with no resolution. [XXX] [XXX] We also tested another vehicle in a known problem area which is near [XXX] [XXX] in Nashua NH ,the legal posted speed is 55mph and google maps displays 65 mph while waze app displays correct legal speed of 55mph. We drove with the flow of traffic, seeing other people using phones and mapping on this route. Customer states ,Back roads in town of Henniker NH with posted speeds of 25-35 mph on [XXX] or [XXX] or [XXX] near [XXX] in Concord NH display in the car of 55mph. This is an Unsafe condition as watching the flow of traffic in Nashua NH moves at 70 MPH or more since google mapping is saying 65mph with posted legal speed of 55 mph confirmed 55 speed limit is correct from troop G NHSP [XXX] Department of Safety. If google mapping cant display a correct legal speed limit on a highway or back road, they should display either (--) or nothing at all in vehicles , especially if the vehicle has any type of auto speed control being controlled from this source. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased a 2016 Cadillac SRX a few years ago as a used car. Noticed that the headlights were extremely dim. Brought it to a Cadillac dealership and asked them to investigate it. They mentioned that they had thought there was a recall at some point regarding the lights for these cars, but it may have expired. I checked with General Motors, and they did not find a recall for these headlights for the specific vehicle make/model. The dealership told me that I could have the lights replaced, but it would cost around $200 per light. Driving this vehicle at night poses a risk and a safety hazard for me as the driver, as I cannot see the road as well as I should be able to. I often have to drive with my bright lights on to see properly. This is a real concern of mine and wanted to ask if there is anything that your organization can do to assist me with the issue. Thank you.

Sept 4 2024 my husband was involved in a motor vehicle accident involving a gravel hauler that hit him twice once in the rear then in drivers side that cause my husband to spin out of control hitting another vehicle none of the airbags deployed My husband should have been killed or severely injured by the grace of God he was not

The contact owns a 2014 Cadillac SRX. The contact stated that while attempting to drive, the vehicle failed to move. The contact noticed there was no transmission fluid in the reservoir. The contact added transmission fluid, but the vehicle was still inoperable. There were unknown warning lights illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 123,000.

Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.

Continuing problem with both front and rear emergency braking. Primarily when it is raining and vehicle is put in reverse violent and unexpected emergency braking will occur for no apparent reason. This will happen several times. Also, when backing out of driveway on a slant, rear emergency braking seems to sense the street and brakes are applied violently. This situation has also happened going into driveway on a slant for front emergency braking. Have informed the dealer several times of this problem and they say that Cadillac has not fix. Very distressing and dangerous for whip lash of adults and children.

The vehicle lost power while driving and could not accelerate. Fortunately, it was on a residential street and not a highway or busy road.

Driving out of a driveway with a slight slope, my traction engaged. It has done this 3-4 times in perfect driving weather and I had not swerved or experienced any issue prior to the light illuminated "TRACTION ENGAGED". It is pretty noisy under my car as well and the ride is not smooth and rather bumpy. It has engaged just backing up in a parking lot.