CADILLAC Complaints

The contact owns a 2023 Cadillac XT5. The contact stated driving at various speeds, he noticed that the floorboard was vibrating. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was test-driven and the transmission fluid was replaced; however, the failure recurred increasingly. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Cruising at 65mph in moderate mixed traffic when vehicle began maximum braking with no action from me and no forward obstacles. Several following vehicles had to take drastic evasive action to avoid collision. Very lucky this resulted in no injury or damage. Could have been much, much worse.

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Airbags did not deploy in a massive front end collision. That failure caused me physical injury which possibly would not have occurred had the airbags deployed. I don’t know how many 2008 Cadillac CTS are on the road at this time but feel it is an important enough matter that should be investígated. This was never recalled. Thank you, [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Right rear taillight and brake light fail to light intermittently. This is a known defect on many other Lyriqs. When this failure occurs, the vehicle is not compliant with state laws regarding having working taillights and brake lights, and could result in a moving violation ticket. Cadillac should be required to recall and repair/replace these lights.

The contact owns a 2024 Cadillac XT6. The contact stated that while driving at an undisclosed speed, the instrument panel stopped functioning, failing to display pertinent vehicle safety information. The vehicle was taken to the dealer, who determined that the instrument panel required a software update. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the instrument panel. The contact was informed that the instrument panel needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V459000 (Electrical System); the VIN was included, but the remedy was ineffective. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,200.

The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to accelerate, the vehicle failed to accelerate while attempting to switch lanes. The contact stated that while depressing the brake pedal, the vehicle was revving; however, the vehicle failed to slow down as needed. The contact stated that the vehicle continued to accelerate to approximately 80 MPH. The contact depressed the brake pedal for an excessive amount of time to significantly reduce the speed of the vehicle. The contact stated that the vehicle decelerated to approximately 70 MPH. The contact became aware that the cruise control had activated independently. While attempting to deactivate the cruise control, the cruise control failed to deactivate. The contact pressed the START/STOP button to turn off the vehicle. The contact pressed the button again immediately turning the vehicle back on and shifting into neutral, significantly reducing the RPM. The contact coasted to the side of the road and turned off the vehicle. After waiting for a while the contact turned the vehicle back on and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I opened the lift gate with the fob and went to put my groceries in the back and hydraulic lift gate started closing on me almost immediately. I had to physically force the hatch up! If it had been my wife it could have pinned her in and trapped her. This is a major issue it could kill a child! I know it is an older car but they should have built in a force safety switch to disable the hydraulics.

My airbag system light has been on now for over two years. My exact vehicle the prior year and after has had a recalled and mine has been missed. GMC wants 2000.00 to replace my airbag situation and my car only has 66000 miles on it for god sakes. Please have my model vin on recall list so my passengers will be safe. This is the second time I have emailed you and no response was given yet. Please recall my airbags.

While driving the pedal will go all the way to the floor and suddenly your break line will be full of air.The car's hard to stop. This is the second time it's happened. Really scary, almost in an accident.