CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC CTS
    - Twentynin Plms, CA

    Everything was really grate no problems. My brakes sounds like there is LOTS of AIR Coming from somewhere. My key ignition sometimes want turn over or easy to come out. Than the car started running hot. I've had it looked at Few times and can't seem to fix the problem. I've even brought a new coolant box or another name for it.. so now I can't drive it because my fluids keep coming out of the coolant tank please help me I don't know what to do. To complete this message I've even had a smog twice nonpassable. - Thank you any Questions [XXX] call/ text INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - Randolph, NJ

    There was a recall on the toe links, but the dealer did not follow procedures. The toe link was replaced during a recall, but the mechanic never aligned the wheels. This should be standard process and should come free after the recall takes place. They never get back to me after a service request.

    Source: NHTSA WEB SITE
  • 2021 CADILLAC ESCALADE NA
    - Marathon, FL

    The contact owns a 2021 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 22V827000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN tool showed no present recall.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - Amelia, OH

    Rear differential is a main issue with the 2013 Cadillac ATS I have read many complains I’m not understanding why there has yet to be a recall on the year an model there was a recall on the 2014 cts. But for the 2013 Ats the dealership said there was poor welding which caused leaks and that should have been and automatic recall.

    Source: NHTSA WEB SITE
  • 2021 CADILLAC XT6
    - Porter, TX

    The contact owns a 2021 Cadillac XT6.The contact stated that while reversing, the rear-view camera displayed his vehicle instead of other vehicles nearby. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 CADILLAC ATS
    - Inverness, FL

    The contact owns a 2018 Cadillac ATS. The contact stated while driving 35 MPH, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic and axles, gaskets, and seals were replaced; however, the failure reoccurred. The vehicle was taken to the dealer to be diagnosed, and the dealer stated that the rear-end needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 59,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC XLR
    - Miramar, FL

    Will Cadillac do a recall on roof coming off as driving? Cost me $759.00 for the roof and $550.00 for the Vera the Cadillac dealer to install the roof And NO RECALL ON A $120,000.00 DOLLAR CAR I'M MAD AS HELL

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - Dunn, NC

    The contact owns a 2006 Cadillac CTS. The contact stated that while driving in reverse and reversing out of the driveway, the vehicle suddenly experienced unintended acceleration and drove in reverse across a parking lot crashing into two parked vehicles, and hitting a tree before driving across a side road and into a ditch. During the incident, the front driver sustained neck stiffness and the front passenger sustained a bruised right elbow. Neither injury required medical treatment. A police report was taken at the scene. The vehicle was later driven to the home. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 86,500

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 CADILLAC XT5
    - Frisco, TX

    The rear camera takes way too long to switch from night mode to day mode. When parked in the garage, there is not enough light so it goes to night mode. After raising the garage door and starting the car, the camera is in night mode. If the sun is bright, and the driver is wearing sunglasses, the rear camera image on the display is unreadable. After backing out of the garage it takes 15-20 seconds for the camera to switch to day mode. During this time, the area rear of the car is totally indiscernible, including the sidewalk that crosses my driveway. There should be a way for the driver to adjust this timing or even turn the night mode off completely. Even at night, the image is too dark.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC XLR
    - Miramar, FL

    My 2005 Cadillac XLR Was Being Towed To Vera Cadillac Dealership And The Roof Flew Off The Car [XXX] Why Was This Not A Recall ? Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE