CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 CADILLAC SRX- CLEVELAND, OH
I HAVE BEEN HAVING PROBLEMS WITH MY HEADLIGHTS SINCE THE DAY IT FIRST RAINED AND I PURCHASED MY VEHICLE. NOW THE LIGHTS HAVE DIMMED ALL THE WAY DOWN AND FLICKER AS I DRIVE AT NIGHT CAN'T SEE ANYTHING. I HAVE REPLACED NUMEROUS BULBS AND FUSES TO NO AVAIL. THE SEATS ACT WEIRD WHEN YOU SET THEM FOR YOURSELF OR ANOTHER DRIVER. THE WIPERS BARLEY WORK ITS LIKE DRIVING TRYING TO KILL YOURSELF OR SOMEONE ELSE.
Source: NHTSA WEB SITE -
2007 CADILLAC CTS- MILWAUKEE, WI
MY OIL KEEPS RUNNING LOW EVERY 2 MONTHS AND MAKES A LOUD CLICKING SOUND. WAS TOLD THAT MY OIL IS BURNING AND THAT THEY DON'T KNOW WHY. VEHICLE IS IN MOTION WHEN IT STARTS TO JERK AND STARTS KICKING BACK AND MAKE KNOCKING NOISE IN THE ENGINE
Source: NHTSA WEB SITE -
2020 CADILLAC XT6- YUKON, OK
THE BACKUP CAMERA RANDOMLY WORKS AND RANDOMLY DOES NOT WORK. IT SEEMS THAT THIS WOULD BE A SAFETY HAZARD. WE HAVE HAD IT IN THE SHOP SEVERAL TIMES SINCE WE PURCHASED THE CAR IN DECEMBER AND KEEP GETTING THE RUN AROUND AS TO THE PROBLEM. LAST TIME THEY REPLACED THE CAMERA AND SAID IT WAS NOW WORKING. WORKED GREAT FOR 2 DAYS AND NOW BACK TO NOT WORKING .
Source: NHTSA WEB SITE -
2015 CADILLAC SRX- BARTOW, FL
YOU CAN NOT DRIVE THE CAR WITH LOW BEAMS AT NIGHT. CAN'T SEE AT ALL. MUST DRIVE WITH HIGH BEAMS AND BLIND ONCOMING TRAFFIC. PLEASE MAKE CADILLAC FIX THIS PROBLEM.
Source: NHTSA WEB SITE -
2007 CADILLAC CTS- DANVILLE, IN
TIMING CHAIN HAS BEEN LOOSENED AND POSSIBLY READY TO BREAK. SERVICE BULLETIN #11340C WAS ISSUED AND GM/CADILLAC NEVER CONTACTED ME FOR THE SPECIAL COVERAGE REPAIR. THEY ARE NOW REFUSING TO ASSIST ME. WHILE DRIVING VEHICLE THERE WAS BURNING RUBBER SMELL AND CAR HESITATED, FAILED TO ACCELERATE WHILE DRIVING ON A BUSY COUNTY ROAD IN DANVILLE INDIANA
Source: NHTSA WEB SITE -
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2010 CADILLAC SRX- GREENBRIER, AR
HEADLIGHTS HAVE CONDENSATION IN THEM & VISABILITY IS ALMOST NON -EXISTANT...I CANNOT DRIVE THE VEHICLE AFTER DARK IN FEAR FOR MYSELF OR OTHER DRIVERS...
Source: NHTSA WEB SITE -
2012 CADILLAC CTS- ADAMSVILLE, AL
I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE A FEW PAYMENTS LEFT. THIS IS A SAFETY ISSUE AND IT'S INCONVENIENT. THIS NEED TO BE INVESTIGATED.
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- CARMEL, IN
2007 CADILLAC ESCALADE. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE WRONG INFORMATION WAS PROVIDED AS TO WHAT DEALER WOULD BE ABLE TO COMPLETE THE RECALL REPAIR. *JS
Source: CONSUMER LETTER -
2013 CADILLAC CTS- OCEAN ISLE, NC
TL* THE CONTACT OWNED A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CONTACT CRASHED INTO A DEER WHICH CAUSED AN AIR BAG DEPLOYMENT MESSAGE; THE AIR BAGS WERE NOT DEPLOYED. THE CONTACT STATED ONLY AN ODD SMELLING POWDER EMITTED FROM THE AIR BAG LOCATION. THE CONTACT SUSTAINED BRUISING IN TORSO, AND SWELLING IN EYES DUE TO POWDER; MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO LOCAL TOW LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 CADILLAC SRX- JENSEN BEACH, FL
NO HEADLIGHTS AT NIGHT. HAVE TO USE THE HIGH BEAMS AND THEY ARE DIM. TOOK IT BACK TO CADILLAC AND THEY WERE AWARE OF THE SITUATION AND THAT THERE IS NO RECALL!????!!! MORE THAN WILLING TO REPAIR THE VEHICLE FOR $2000.00. NEVER WOULD HAVE EXPECTED THIS OUT OF CADILLAC. OR NHTSA FOR THAT MATTER. HOW DO YOU SAFELY DRIVE A VEHICLE AT NIGHT WITH NO HEADLIGHTS? WHY IS THERE NO OFFICIAL RECALL ON THIS PROBLEM?
Source: NHTSA WEB SITE