CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 CADILLAC SEVILLE
    - BUFFALO, NY

    TL* THE CONTACT OWNS A 1997 CADILLAC SEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ROUGHLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS FLICKERING ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,007.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CADILLAC CT6
    - MISHAWAKA, IN

    VEHICLE INVOLVED IN A SEVERE ACCIDENT, AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS IN MOTION ON A HWY. VEHICLE WAS STRUCK BY ONCOMING TRAFFIC AND THEN LAUNCHED INTO A DITCH. NONE OF THE AIRBAGS DEPLOYED DURING THE INCIDENT.

    Source: NHTSA WEB SITE
  • 2021 CADILLAC ESCALADE
    - CENTRAL POINT, OR

    DRIVERS SIDE BLIND SPOT MONITORING AND REAR PARKING DEFECTIVE. THIS OCCURS WHEN THE CAR IS IN MOTION AND STAYS ON OVER 35 MILES PER HOUR. UNDER 35 MILES PER HOUR IT TURNS ON AND OFF AT RANDOM TIMES.

    Source: NHTSA WEB SITE
  • 1995 CADILLAC DEVILLE
    - HILLSBORO, MO

    THE FUEL LINE MADE OF HEAVY PLASTIC CRACKED AND CAUSED ALL THE FUEL TO LEAK FROM THE CAR NEAR THE ENGINE AS I WAS DRIVING NEAR MY HOME. I AM LUCKY THE CAR DID NOT CATCH FIRE BEFORE I REALIZED IT WAS LEAKING AS I DROVE DOWN THE ROAD.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC SRX
    - WILMINGTON, DE

    TL* THE CONTACT OWNS 2008 CADILLAC SRX. THE CONTACT STATED THAT AFTER HER DAUGHTER ARRIVED HOME AND PARKED THE VEHICLE INSIDE THE GARAGE, SEVERAL WARNING LIGHTS STARTED FLASHING ON AND OF. HER DAUGHTER ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER DELAWARE CADILLAC (1606 PENNSYLVANIA AVE, WILMINGTON, DE 19806) TO BE DIAGNOSED. THE FAILURE WAS DIAGNOSED AS AN ISSUE WITH THE AIR BAG SYSTEM. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - BLACKSBURG, VA

    THE CAR IS SWAYING BACK AND FORTH AT SPEEDS ABOVE 50 MPH ON GOOD ROADS. HAD MECHANIC LOOK AT IT AND HE SAID SHOCKS WERE GOOD AND EVERYTHING LOOKED FINE. AFTER RESEARCHING ON INTERNET I FOUND THAT OTHERS HAD A PROBLEM WITH THE REAR TOE LINK ADJUSTER. SO I LOOKED AT MINE AND FOUND IT LOOSE BUT THE NUT HAS NOT BACKED OFF. I THINK IT HAS RUSTED AND IS SLIPPING IN THE THREADS. I CAN SEND A VIDEO SHOWING HOW LOOSE IT IS WHEN I PUSH IT UP AND DOWN. IF YOU WANT TO SEE WHAT A PART LOOKS LIKE "BEFORE THE ACCIDENT" PLEASE CONTACT ME TOMORROW, APRIL 12, BEFORE I GET IT REPLACED. WE ARE AFRAID TO DRIVE IT. YOU NEED TO SEE IT AS IS BECAUSE THIS IS EXACTLY WHAT YOU ARE INVESTIGATING.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC CTS
    - SAN DIEGO, CA

    HEARD A WHINING NOISE COMING FROM THE BACK OF MY VEHICLE WHEN STEPPING ON THE ACCELORATOR, TOOK MY VEHICLE IN TO GET A INSPECTION AND TURNS OUT THE ROLL PINS IN THE REAR-AXLE DIFFERENTIAL ARE CLOSE TO FRACTURING, INCREASING THE RISK OF A CRASH. THERE IS ALREADY A RECALL IN THIS REGUARD TO 2014-15 CADILLAC CTS (V-SPORT) MODELS BUT NO OTHER CTS MODELS GET THE RECALL. I HAVE A 2014 CADILLAC CTS (LUXURY) SEDAN, HOPING THERE WILL BE A RECALL FOR ALL CTS MODELS IN REGARDS TO THE HUGE SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - KNOXVILLE, IA

    I WAS DRIVING THE VEHICLE AND THE COMPUTER SCREEN WOULD RANDOMLY MOVE AROUND, GPS WAS NO LONGER WORKING AND IT WAS NOT RESPONDING TO TOUCH. THEN A FEW MONTHS LATER I NOTICED A CRACK IN THE LEFT CORNER! WHAT THE HECK IT THEN SPREAD, ON OCCASION I HEARD A 'PING' AND IT SOUNDED AS IF IT WAS CRACKING. WELL IT WAS, IT GOT WORSE AND CONTINUED TO CRACK LIKE A SPIDER WEB.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - MANNING, SC

    TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF SEAL BECAME LOOSE WHICH ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203, (803) 720-9925) AND THE CONTACT WAS INFORMED THAT THE SUNSHADE AND SUNSHADE ASSEMBLY TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - WEST BLOOMFIELD TOWNSHIP, MI

    TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SHIFTED OUT OF PARK. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CADILLAC OF NOVI (41350 GRAND RIVER AVE, NOVI, MI 48375, (866)613-0742) AND WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE