CADILLAC Complaints

MY HEADLIGHTS ARE SERIOUSLY DIM AND THE VEHICLE IS NOT SAFE TO DRIVE AT NIGHT. I HAVE ALMOST HIT A PERSON CROSSING A STREET THAT UNDER NORMAL LIGHTING I WOULD HAVE SEEN. THIS ISSUE IS KNOWN BY GM BUT THEY WONT RECALL. YOU CAN CHANGE BULBS BUT IT DOESNT HELP. IT TAKES REPLACING THE ENTIRE ASSEMBLY WITH AFTER MARKET PARTS BECAUSE GM PARTS ARE FAULTY. THIS IS EXTREMELY COSTLY AND REQUIRES THE FRONT END OF THE CAR BE DISASSEMBLED. THEY WINT EVEN COVER UNDER WARRANTY / EXTENDED WARRANTY

STARTING AROUND THE END OF FEBRUARY, MY 2014 CTS 3.6 AWD STARTED TO HAVE NOISE FROM THE REAR END WHILE DRIVING. THE NOISE BECOMES LOUDER IF I DRIVE FASTER AND THE CAR WOBBLES. I FEEL EXTREME UNSAFE AND HAVE VISITED INDIVIDUAL MECHANICS, AND MECHANICS TOLD ME THE ISSUE IS FROM THE REAR DIFFERENTIAL. THEY SAID THEY DON'T HAVE THE PARTS, AND CANNOT FIX THE PROBLEM. THROUGH MY RESEARCH, THE REAR DIFFERENTIAL PROBLEM SEEMS TO BE COMMON AMONG THE CTS MODEL. HOWEVER, WHILE THERE IS A RECALL FOR THE CTS VSPORT, NO ACTIONS ARE TAKEN FOR OTHER VERSIONS OF CTS. FROM NHTSA COMPLAINT SITE, SEVERAL COMPLIANT CASES HAVE BEEN FILED FOR THE NON-SPORT CTS. THERE ARE OTHER CASES MENTIONED ACROSS THE INTERNET: HTTPS://YOUTU.BE/UCMIMOHFEPQ . THIS PROBLEM SOULD BE TAKEN SERIOUSLY TO AVOID SAFETY RISKS. I BELIEVE THIS REAR DIFFERENTIAL ISSUE IS A SERIOUS SAFETY PROBLEM. I WOULD LIKE TO 1.GET REPLACEMENT PART AND SERVICE FROM THE MANUFACTURER TO FIX THE REAR DIFFERENTIAL ISSUE ON MY CAR AND GET REIMBURSEMENT FOR ALL COSTS 2.URGE THE MANUFACTURER TO PUT THE CTS MAKE ONTO THE RECALL LIST FOR SAFETY OF OTHER CTS OWNERS.

THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS. PREVIOUS YEARS ARE COVERED BY A RECALL, FOR SOME REASON THIS IS NOT.

ON MAR 1, 2021 WHILE DRIVING SUPER CRUISE MODE, MY CAR JERKED VIOLENTLY TO THE LEFT ALMOST STRIKING ANOTHER CAR. I WAS ON THE FL TURNPIKE ABOUT 20 MILES NORTH OF ORLANDO HEADING SOUTH. THE HIGHWAY WAS INCREASING FROM 2 LANE TO 3 LANE SOUTHBOUND AND I WAS IN THE RIGHT LANE. WHEN I ENTERED THE LANE TRANSITION, THE CAR DRIFTED RIGHT . AS THE CAR CAME UPON THE NEW WHITE LINE THE CAR ABOUT CENTERED IT. THE CAR TURNED HARD LEFT, AND TURNED OFF SUPER CRUISE. FORTUNATELY, I WAS ABLE TO GRAB THE STEERING WHEEL AND CORRECT THE TURN. WE DID NOT CRASH, BUT IT WAS MOST UNSETTLING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308, (623) 455-6910) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REQUESTED THAT THE VEHICLE NOT BE DRIVEN UNTIL REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FAILING BRAKE PEDAL . BRAKE PEDAL MAY NOT RAISE OR SEEN STRUCK DOWN, HARD TO PRESS. TOOK TO REPAIR SHOP REPLACE BRAKE PEDAL COST $1176. THAT CORRECTED PROBLEM. CALL CADILLAC TO EXPLAINED PROBLEM THEY EXPLAINED MY CADILLAC WASN'T COVER. BUT AFTER REVIEWING THE ONES SHOW UP WITH TSB NUMBER 2008,2009,2010,2012,2013,2014,2015 SRX MODEL HAD THE SAME PROBLEM WITH BRAKE PEDAL. I WAS DRIVING ABOUT 65MPH ON HIGHWAY WHEN MY CADILLAC DROP DOWN 40 SPEED DUE BRAKE PEDAL PROBLEM ALMOST CAUSING ACCIDENT. LUCKY I WAS ABLE PULL ON SIDE OF ROAD

I BOUGHT THIS CAR, AND THE STEERING WHEEL CONTROLS(AUDIO/CRUISE CONTROL) HAVE NOT WORKED, PRIOR OWNER WAS ADVISED TO REPLACE THE BCM. FRONT DRIVER'S HEADLIGHT INTERMITTENTLY GOES ON AND OFF WHEN DRIVING. THE STEERING WHEEL SWITCH TO ADJUST THE HEIGHT, ANGLE, AND SETTINGS FOR EACH DRIVER ALSO ARE NOT WORKING. APPARENTLY THESE ARE KNOWN ISSUES. I HAD SIMILAR ISSUES WITH MY 2000 CHEVY IMPALA, AND MY 2004 CHEVY IMPALA SS.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW-BEAM HEADLIGHTS FAILED TO PROVIDE ADEQUATE LIGHTING TO SEE THE ROAD. THERE WERE NO WARNING LIGHTS ILLUMINATED. CADILLAC OF SIOUX FALLS (101 CAROLYN AVE, SIOUX FALLS, SD 57107, (605) 336-5060) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REPLACED THE LOW-BEAM LIGHT BULBS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

CHECK ENGINE LIGHT CAME ON 2.5.21. TOOK IT TO THE DEALER AND IT NEEDED A HOSE AND SENSOR WHICH WAS FIXED. ON THE MULTIPOINT INSPECTION,IT WAS NOTED THAT THERE IS A SAFETY ISSUE. THE REAR DIFFERENTIAL WAS LEAKING WHICH CAN CAUSE THE TIRES TO SEIZE WHILE DRIVING. THE CAR ONLY HAS 63K MILES ON IT. IT IS A 2013 CADILLAC ATS TURBO.THE MANUFACTURER'S WARRANTY EXPIRED AND THEY WILL NOT COVER THE REPLACEMENT.HOWEVER, I DID FIND A RECALL ON THE CTS MODEL. I ALSO SEE A LARGE AMOUNT OF COMPLAINTS ON THE ATS MODEL, AS WELL. THE DEALER QUOTED ME $5K TO REPLACE THE DIFFERENTIAL WITH ONLY A 1 YEAR WARRANTY. I BELIEVE THIS IS A RESULT OF POOR QUALITY AND CRAFTMANSHIP AND THAT THERE SHOULD BE A RECALL ON THE ATS MODELS, AS WELL. THE FACT THAT THEY ONLY OFFER A 1 YEAR WARRANTY IS ALSO CONCERNING. THIS WOULD REFLECT THEY KNOW OF THE ISSUE, AND WILL ONLY COVER IT FOR THE SHORTEST AMOUNT POSSIBLE.

RADIATOR LEAK DISCOVERED. PROBLEM WITH CYCLING OF THE THERMOSTAT THAT CAUSES STRESS FRACTURES ON THE RADIATOR LEADING TO COOLANT LEAKS. GM BULLETINS ON THE 2014 AND 2015 MODELS. P11513A AND P11513F. THIS WAS LEAKING FOR A WHILE AND WAS NOT NOTICED UNTIL MULTI POINT INSPECTION I REQUESTED BY THE SERVICE CENTER I USE FOR SERVICE. (B&B SERVICE CENTER, FARMINGTON NH. THIS WAS A KNOW ISSUE ON THIS MODEL VEHICLE.