CADILLAC Complaints

RECENTLY NOTICED THAT WHILE DRIVING AT NIGHT, LOW BEAM LIGHTING IS VIRTUALLY NONEXISTENT MAKING IT EXTREMELY UNSAFE TO DRIVE IN DARKNESS. A LETTER DATED 2/28/20 REGARDING THIS EXACT ISSUE WAS RECEIVED BUT ONLY GAVE UNTIL 5/28/20 TO FILE A CLAIM. I HADN'T NOTICED ANY ISSUES AT THAT TIME AND, DUE TO COVID-19, WASN'T DRIVING ENOUGH, AND CERTAINLY AT NIGHT, TO NOTICE THIS ISSUE UNTIL RECENTLY. SO, NOW THERE IS NO RECOURSE WITH GM. CALLED GM CUSTOMER SERVICE TODAY AND GOT THE "TOUGH LUCK" MESSAGE BACK - "YOU MISSED THE DEADLINE". THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED AS A SAFETY RECALL, NOT A LEGAL CLAIM LIMITED TO A 90-DAY WINDOW DURING A LOCKDOWN. PATHETIC REFLECTION ON GM.

PASSENGER HEADLIGHT HAS WATER INSIDE, HEADLIGHT DIMMED, CAN'T SEE ON ONE SIDE OF CAR, DRIVING CAN'T SEE AT NIGHT

MY CAR AIRBAG LIGHT JUST COMES ON AND NEVER CUTS OFF IT JUST STAYS ON AND I DON'T KNOW WHAT THE PROBLEM MAY BE AND I'M JUST WONDERING IS THIS A PROBLEM WITH EVERY AIR MAKING MODEL OF THE CAR THAT I HAVE

MAJOR DRIVING IMPACT DIAGNOSTIC REPORT 2 ISSUES FOUND FUEL PUMP CONTROL P025A FUEL PUMP CONTROL MODULE QEUESTED MIL ILUMINATION P069E

THE HEADLIGHTS ARE TOO DIM. I CAN'T SEE AT NIGHT AND ESPECIALLY IF IT IS RAINING. I HAVE AVOIDED GOING OFF THE ROAD MORE THAN ONCE. I HIT A FOX ON A BUSY ROAD BECAUSE I NEVER SAW IT DURING A RAINY NIGHT. MY BRAKES HAVE PRESSED TO THE FLOOR MANY TIMES. I BROUGHT IT BACK TO THE DEALER AND THEY SAID THEY COULDN'T SEE IT. IT IS INTERMITTENT. YOU NEVER KNOW WHEN YOU WILL HAVE NO BRAKES. IT SEEMS TO HAPPEN IF I MAKE A SHARP TURN, HARD STOP OR GO OVER A ROUGH SURFACE. THIS IS LIFE & DEATH.AND SCARY. SOMEONE WILL GET HURT OR DIE.I PURCHASED THE CAR IN 2019 AND IT HAPPENS TO THIS DAY,NOVEMBER 2020.

WEATHER SEALS APPEAR TO ERODE PREMATURELY, WHICH MAY ALLOW MOISTURE TO ENTER THE HEADLIGHT CASING AND CAUSE THE BULB TO FLICKER, DIM OR BURN OUT ENTIRELY. THE REPLACEMENT HEADLIGHTS ALSO USE THE SAME DESIGN WHICH RESULTS IN OUT OF POCKET EXPENSE EVEN FOR FAULTY REPLACEMENT LIGHTS.

TL* THE CONTACT OWNS A 2020 CADILLAC XT4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. ADDITIONALLY, THE CONTACT WAS REFERRED TO A LOCAL DEALER WHERE SHE WAS INFORMED THAT SHE WOULD RECEIVE A LOANER VEHICLE. THE CONTACT TOOK THE VEHICLE TO LARSON CADILLAC (6411 20TH ST E, FIFE, WA 98424) WHERE SHE WAS PROVIDED A RENTAL VEHICLE. THE CONTACT'S VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TOUCH SCREEN HAS DEVELOPED A SPIDER WEB THAT MAKES THE TOUCH SCREEN USELESS. THIS SCREEN WAS REPLACED WHILE UNDER WARRANTY AT 50,000 MILES. I NOW HAVE 103,000 MILES AND WAS TOLD TO REPLACE THIS WOULD BE $1000. AFTER CHECKING ONLINE MANY OWNERS HAVE HAD THE SAME PROBLEM. OBVIOUSLY AN ISSUE WITH THIS YEAR AND MODEL OF THE CADDILAC SRX.

VEHICLE HEAD LAMP (LOW BEAN LIGHTING) IS TOO DIM TO SEE WHILE DRIVING AT NIGHT. THIS HAPPENED OVER TIME, WATER IS LEAKING INTO THE HEAD LAMP CAPSULES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TAYLOR MOTORS, INC. (2525 CHURN CREEK RD, REDDING, CA 96002; (530) 410-6816) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB