CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 CADILLAC ESCALADE
    - DAVIS, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HANLEES DAVIS CHEVROLET (4989 CHILES RD, DAVIS, CA 95618) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC ESCALADE
    - LAS VEGAS, NV

    AIRBAG RECALL: MAY HAVE DEFECTIVE AIRBAGS. EX: BEEN IN A COUPLE COLLISIONS AND NO RESPONSE FROM BAGS.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - HONOLULU, HI

    WAITING ON FOLLOWUP TO THIS RECALL SINCE 2016 BUT THE MANUFACTURER DOESN'T HAVE A REMEDY YET FOR THIS AIRBAGS THAT POSE A SAFETY RISK OF BURSTING OVERTIME. MY VEHICLE IS MY DAILY DRIVER SO I AM CONCERNED ABOUT THIS. I SAW IN THE NEWS ABOUT THIS TODAY SO AM FOLLOWING UP ON THE RECALLS.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC ESCALADE
    - PROCTOR, AR

    I SAW ON TV THAT THERE IS A RECALL ON THE TAKATA AIRBAG. I CALLED 866-982-2339. TO SEE WHEN THEY COULD REPAIR. REPLACE MY AIRBAGS. THEY TOLD ME THAT I NEEDED TO CHECK WITH NH TSH. SO I AM FILING A COMPLAINT DOESN'T SOUND LIKE THEY WANT TO HELP ME. THEY GAVE ME THE RUN-AROUND THEY CUT ME OFF FOUR TIMES. I HAVE BEEN ON THE PHONE FOR OVER AN HOUR WITH NO SUCCESS.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - ST.PETERSBURG, FL

    SUSPENSION AND ANTI LOCK BRAKES THE PROBLEM START IN 2012 AND THEY COULD NOT FIX IT FOR OVER 4 YEARS, I TRIED TWO CADILLAC DEALER AND THE LAST DEALER CONTACT THE ENGINEERING , AFTER ALL GM ENGINEERING TOLD ME IT UNFIXABLE.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC ESCALADE
    - WILSON, NC

    DRIVERS SIDE SEAT BELT LOCKED UP AND A BURNING SMELL EMITTED FROM THE DRIVERS SIDE SEAT BELT POST. NO ACCIDENT OCCURED AND NO WARNING AS TO WHY IT HAPPENED. CHEVROLET DEALER SAID NOTHING APPARENTLY CAUSED IT. IT JUST LOCKED UP. VEHICLE WAS STATIONARY

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - LAGRANGE, KY

    HEADLIGHTS ARE DIM WITH MOISTURE INSIDE THE HEADLIGHT ASSEMBLY. HAD REPLACE ONCE AND PROBLEM STILL EXISTS. UNABLE TO DRIVE IN LOW LIGHT OR DARKNESS DUE TO THE LACK OF ILLUMINATION. CLASS ACTION LAWSUITS PREVIOUSLY FILED NOTED THAT THE HEADLIGHT ASSEMBLIES FAIL DUE TO FAULTY GASKETS ALLOWING MOISTURE TO DAMAGE THE LAMPS TO FAILURE.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC XTS
    - AVENTURA, FL

    TL* THE CONTACT OWNS A 2014 CADILLAC XTS. THE CONTACT STATED THE NAVIGATION SCREEN HAD SPIDER WAS FRACTURED AND FAILED TO RESPOND WHEN TOUCHED. THE VEHICLE WAS TAKEN TO OCEAN CADILLAC (17800 IPCO RD, MIAMI, FL 33162, (786) 474-3084) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TOUCH SCREEN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED A VOUCHER. THE FAILURE MILEAGE WAS 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CADILLAC SRX
    - FLORENCE, KY

    THERE HAS BEEN A GRADUAL DIMMING OF THE LOW BEAM HEADLIGHTS ON THIS VEHICLE SINCE I PURCHASED IT. THE HEADLIGHTS ARE SO DIM THAT AT TIMES THEY ARE OF NO VALUE. THIS HAS CREATED A SERIOUS SITUATION, ESPECIALLY AT NIGHT IN THE RAIN. IT CREATES CRITICAL PERIODS WHEN I MUST USE THE BRIGHT LIGHTS IN TRAFFIC JUST TO SEE THE ROADWAY. THIS APPEARS TO BE A CONTIUING ISSUE WITH THIS MODEL AS I HAVE READ ABOUT SIMILAR DEFECTS AND POSSIBLE REMEIDIES.

    Source: NHTSA WEB SITE
  • 2008 CADILLAC DTS
    - HENDERSON, NV

    TL* THE CONTACT OWNS A 2008 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS OIL AND TRANSMISSION FLUID LEAKING FROM THE BOTTOM OF THE ENGINE WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. ALSO, UPON COMING TO A STOP, THERE WAS WHITE SMOKE COMING FROM UNDERNEATH THE ENGINE ON THE PASSENGER'S SIDE. THERE WAS NO WARNING LIGHT ILLUMINATED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE