CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1995 CADILLAC ELDORADO
    - BATAVIA, OH

    TL* THE CONTACT OWNS A 1995 CADILLAC ELDORADO. THE CONTACT STATED THAT THERE WAS A PIN HOLE LEAK IN THE FUEL LINE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL RETURN LINE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT CALLED THOMSON-MACCONNELL CADILLAC, INC., (2820 GILBERT AVE, CINCINNATI, OH 45206, (513) 334-4239) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V110000 (FUEL SYSTEM, GASOLINE). THE CONTACT WAS NOTIFIED THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED UNDER THE RECALL. THE CONTACT STATED THAT THE RECALL REPAIR INCLUDED REPLACING THE FUEL RETURN LINE HOWEVER, THE FUEL LINE RETURN WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 CADILLAC ESCALADE
    - MILWAUKEE, WI

    I WAS DRIVING ON A TWO LANE HIGHWAY AND I SUDDENLY LOST CONTROL OF THE STEERING WHEEL. THE STEERING WHEEL BECAME VERY HARD TO MANEUVER CAUSING ME TO VEER OUT OF MY LANE CAUSING A CRASH. THE AIRBAGS ALSO DID NOT DEPLOY FULLY CAUSING ME TO HAVE A DISLOCATED SHOULDER AND BROKEN RIBS. THE CAR ALSO CAUGHT ON FIRE DURING IMPACT AND I HAD TO BE PULLED FROM THE VEHICLE. THE RECALL REGARDING THE STEERING WHEEL LOCKING UP ON ME IS MOST LIKELY THE REASON I LOST CONTROL OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2017 CADILLAC ESCALADE
    - TRUMBULL, CT

    *SAFETY ISSUE* ESCALADE WILL SHIFT VIOLENTLY INTO GEAR IN EITHER FORWARD OR REVERSE, CAUSING VEHICLE TO SUDDENLY LURCH. CONDITION IS ESPECIALLY PRESENT WHEN STOPPING AT INTERSECTION ON AN INCLINE. FROM A STOP OR ROLLING STOP, THE VEHICLE WILL BE UNRESPONSIVE TO GENTLE ACCELERATION FOR A SECOND OR TWO, THEN BOLT INTO GEAR SCREECHING THE TIRES AND LAUNCHING VEHICLE VIOLENTLY FORWARD. LIKEWISE, FROM ROLLING STOP THEN SHIFTING TO REVERSE TO PARK, SAME LAG WITH SUDDEN BURST OF POWER. THE EFFECT IS VERY SIMILAR TO SOMEONE WHO IS LEARNING TO DRIVE A MANUAL TRANNY IN A MUSCLE CAR. THERE SEEMS TO BE NO DIFFERENCE WITH TRANSMISSION TEMPERATURE, THE INTENSITY OF THE CONDITION SEEMS TO BE RANDOM, AND DIFFICULT TO INTENTIONALLY RECREATE. VEHICLE HAS BEEN IN SHOP TWICE, RECEIVED THE 18-NA-355 BULLETIN SERVICE, AND PROBLEM PERSISTS. DEALER INDICATES THAT TRANSMISSION IS OPERATING AS DESIGNED. ADDITIONALLY, THE TRANSMISSION SHIFTS HARSHLY BOTH UP AND DOWN THROUGH GEARS 1-3 WHEN GENTLY ACCELERATING OR BRAKING. AGAIN, SIMILAR TO SOMEONE WHO IS LEARNING TO DRIVE A MANUAL TRANSMISSION. I DONT CONSIDER THIS CONDITION A SAFETY ISSUE, BUT AN ANNOYANCE AND MAY WELL BE RELATED TO THE "LURCHING" CONDITION.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC SRX
    - PHILADELPHIA, PA

    TRANSMISSION PROBLEM LEAKING PLUS REAR AXLE NOISES WHILE DRIVING ON 295 HWY LOST POWER FROM GEARS STARTED LOCKING UP

    Source: NHTSA WEB SITE
  • 2014 CADILLAC SRX
    - TUCSON, AZ

    MOSTLY DURING DECELERATIONS AT LOW SPEEDS, AS IS THE CASE FOR US UPON ENTERING OUR NEIGHBORHOOD, WE EXPERIENCE HARD SHIFTS OR A "BUCK". THERE ARE OCCASIONS WHEN IT WILL HAPPEN WHEN ATTEMPTING A QUICK ACCELERATION FROM A COMPLETE STOP OR LOW SPEED IN CITY TRAFFIC.

    Source: NHTSA WEB SITE
  • 2007 CADILLAC ESCALADE
    - BROWN DEER, WI

    HEATED STEERING WHEELS SHORTS OUT AND HEATED AND COOL SEATS SHORTS OUT AND THE DASHBOARD IS CRACKED ALL HAPPENED WHILE DRIVING

    Source: NHTSA WEB SITE
  • 2016 CADILLAC SRX
    - BATON ROUGE, LA

    HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC SRX
    - LINCROFT, NJ

    THE HEADLIGHTS HAVE FAILED AND DO NOT ILLUMINATE THE ROAD AT NIGHT MAKING IT VERY UNSAFE TO DRIVE AT NIGHT. THE HEADLIGHT DO DO NOT ILLUMINATE THE ROAD WHEN THE CAR IS MOVING OR STATIONARY AND ALL THE BULBS WORK PROPERLY.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC XTS
    - LITHONIA, GA

    VEHICLE RADIO AND DASHBOARD IS COMPLETELY BLACKOUT, STARTED FLASHING AND LATER WENT BLACK IN A MONTH TIME.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - NEWTON, NC

    JUST LIKE MANY OTHER GM'S THE STEERING WHEEL WILL STICK WHILE DRIVING AND RELEASE IN ONE DIRECTION OF THE OTHER. IT HAS CAUSED US ALMOST TO HAVE A HEAD ON COLLISION. I HAVE TAKEN TO DEALERSHIP 2 AND THEY HAVE NO REMEDY FOR THIS ISSUE. THEY SAID THEY COULD CHANGE THE STEERING COLUMN BUT CAN'T GUARANTEE IT WILL FIX THE ISSUE. THEY HAVE TEST DRIVE AND HAVE DUPLICATED THE SAME LOCKING AND STICKING WHILE DRIVING. I'M AFRAID TO DRIVE THIS CAR AND THE GM DEALER HAS NO DIAGNOSIS TO SOLVE THIS ISSUE. THE STEERING WHEEL WILL LOCK AND VIOLENTLY TAKE A SHARP TURN WHEN IT UNLOCKS.

    Source: NHTSA WEB SITE