CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC SRX
    - SAINT PAUL, MN

    SINCE OCT. 2014 I HAVE HAD ISSUES WITH THE"STABILITY SYSTEM" TO BE SERVICED YET IT WORKS??? THE HOOD HASN'T EVER STAYED UP WHICH HAD BEEN A PAIN BEING STARTING A COUPLE MONTHS AGO THE BATTERY STARTING HAVING ISSUES IN THE COLD WEATHER. SOMETHING IS DRAINING IT AND I DON'T KNOW FROM WHERE.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - SUMMERVILLE, SC

    HEADLAMP CONDENSATION CAUSING LAMP TO GO OUT SOMETIMES WILL COME BACK ON. SHOULD NOT BE HAPPENING. NEVER HAD ANOTHER VEHICLE HAVE THIS ISSUE. SHOULD BE A RECALL TO FIX THIS EXPENSIVE CONDENSATION AND LAMP. POLICE ENJOY STOPPING VEHICLES WITH NO LIGHT! THIS HAS BEENOCCURING OVER LAST 6 MONTHS MORE OFF THAN ON. RAIN REALLY MAKES WORSE. CONDENSATION NEVER COMPLETELY GOES AWAY AND INSIDE INDICSTOR LIGHT STAYSON ALL THE TIME 24/7. #2 ANOTHER ISSUE IS SUN ROOF WILL NOT SHUT. WINDOW WILL CLOSE BUT COVER STOPS HALF WAY AND WILL NOT ADVANCE ANY FURTHER. HAD TAKEN TO BAKER CADILLAC IN CHARLESTON, SC FOR SERVICE MARCH 1 2016. WORKED ON IT FOR 2 DAYS AND TOLD NOT FIXABLE. WHY IS IT NOT FIXABLE? RECALLS SHOULD BE ISSUED ON THESE PROBLEMS SRX OWNERS ARE HAVING ON THESE LUXAURY VEHICLES.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - BRENTWOOD, NY

    TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. A FAILURE CODE WAS FOUND AT THE PASSENGER SENSING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - HILLSBOROUGH, NJ

    TL* THE CONTACT OWNS A 2013 CADILLAC ATS. THE VEHICLE WAS EQUIPPED WITH MICHELIN PRIMACY MXM4, SIZE: 225/40/R18. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE TREAD SEPARATED AROUND THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE CONTACT ALSO NOTICED A BUBBLE AT THE SITE OF THE SEPARATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED; HOWEVER, THE FAILURE RECURRED ON THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 28,000.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC ATS
    - FREMONT, CA

    2.0T ENGINE HAS HAD PISTON FAILURE AT ~7,000 MILE AND AGAIN AT ~13,000 MILES. THIS SEEMS TO BE KNOWN ISSUE AT: HTTP://WWW.CADILLACFORUMS.COM/FORUMS/CADILLAC-ATS-PERFORMANCE-FORUM/613529-2-0T-BAD-PISTONS-ROLL-CALL.HTML.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC ESCALADE
    - EAST STROUDSBURG, PA

    WHILE DRIVING DOWN A HILL IN TOWN, MY VEHICLE COMPLETELY SHUT DOWN. ONLY COMPONENT STILL WORKING WAS THE RADIO. NO FLASHERS, NO TURN SIGNALS. WAS ABLE TO GLIDE TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK. I WAS ABLE TO RESTART THE CAR. DASH LOOKED DIFFERENT AFTER RESTART, INFO MISSING. DROVE A FEW MORE BLOCKS, STOPPED AND SHUT CAR DOWN. WHEN I RESTARTED AGAIN THE VEHICLE WAS BACK TO NORMAL.

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - HARTSELLE, AL

    VEHICLE HAS ON 43,921 MILES AND THE FRONT HEADLAMP ASSEMBLY GOT WATER IN IT AND BLEW OUT THE HID HEADLIGHT. THESE ARE SUPPOSED TO BE SEALED UNITS AND SHOULD NOT EVER LEAK. NEVER IN ANY OTHER CAR I'VE EVER OWNED HAS THE HEADLAMP ASSEMBLE LEAKED. FURTHER THIS IS A KNOWN PROBLEM WITH THIS MAKE AND YEAR MODEL, AND CADILLAC SHOULD BE REPLACING THEM AT NO COST

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - RED OAK, TX

    TAKATA RECALL-NOT NOTIFIED OF AIRBAG RECALL. RECALL WITHDRAWN DECEMBER 2014. MARCH OF 2015 MY PASSENGER AIRBAG LIGHT CAME ON. TOOK TO MY CERTIFIED GM MECHANIC, CHECKED IT OUT AND SENT ME TO CHUCK FAIRBANKS (DEALER) BECAUSE OF RECALL. THIS IS WHEN I WAS TOLD THE RECALL HAD BEEN WITHDRAWN. I HAVE BEEN SEARCHING FOR HELP WITH THIS DANGEROUS MATTER SINCE. I NEED MORE INFORMATION ON WHO AND WHAT TO DO REGARDING GETTING THE SERVICES NEEDED. IT IS NO LONGER A SAFE CAR FOR ME TO HAVE A PASSENGER WITH ME. I DID CALL CADILLAC CUSTOMER SERVICE AND THEY SAID THEY COULD DO NOTHING ABOUT IT. I AM NOT FINANCIALLY ABLE TO MAKE THIS REPAIR, RETIRED, ELDERLY AND ON SS. CAN YOU PLEASE ADVISE ME WHERE AND WHAT TO DO NEXT? I HAVE OWNED CADILLACS SINCE 1985 AND NEVER ENCOUNTERED NOT BEING NOTIFIED OF RECALLS. PLEASE NOTIFY ME OF ANY ASSISTANCE YOU MAY BE ABLE TO ADVISE ME OF AT P. O. BOX 220, RED OAK, TX 75154. I HAVE TROUBLE WITH MY E-MAIL AND AT&T HAS SCREWED UP MY TELEPHONES. THIS IS IMPORTANT TO ME AND I WANT TO BE SURE I RECEIVE YOUR RESPONSE. I AM NOT VERY COMPUTER SAVY AND MY COMPUTER IS QUITE OLD. THANK YOU FOR ANY ASSISTANCE YOU CAN GIVE ME. *TR

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - LOOMIS, CA

    STEERING SCREECHES AND SHUDDERS WHEN TURNING WHEN TEMPERATURES ARE BELOW 40 F. I'VE TAKEN IT IN TO BE CHECKED AT LEAST SIX TIMES. I AM REPEATEDLY TOLD THERE IS NOTHING WRONG WITH IT. THIS HAS BEEN AN ISSUE FROM THE GET GO AND NOW WITH 55,000 MILES ON THE CAR IT IS NO LONGER UNDER WARRANTEE.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - HUNTSVILLE, AL

    TL* THE CONTACT OWNED A 2004 CADILLAC CTS EQUIPPED WITH UNIROYAL TIGER PAW TOURING TIRES, SIZE: 235/55R17 99HM+S (NA). WHILE DRIVING APPROXIMATELY 25 MPH ON SLIGHTLY WET ROADS, THE VEHICLE BEGAN TO HYDROPLANE, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE VEHICLE'S TIRES FAILED TO GAIN TRACTION IN ORDER FOR THE CONTACT TO GAIN CONTROL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED FACE, ARM, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 143,000.

    Source: NHTSA WEB SITE