CADILLAC Complaints

VEHICLE WAS STATIONARY USED KEY TO UNLOCK DOORS. ONCE VEHICLE WAS STARTED A MESSAGE DISPLAYED ON THE SCREEN TO "SERVICE THEFT SYSTEM" AND GUAGES IN VEHICLE NO LONGER WORKED. I WAS AT A STORE WHEN THIS HAPPENED SO I PRECEED WITH MY TRIP AS I STARTED DRIVING CAR WAS HESITATING TO DRIVE, I THEN PULLED OVER AND TURNED THE CAR OFF... KEY WAS STUCK IN IGNITION AND CAR WOULD NO LONGER START...

TL* THE CONTACT OWNS A 1993 CADILLAC ELDORADO. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL LIGHTS DIMMED AND THE AIR CONDITIONER COMPRESSOR OFF, VERY LOW REFRIGERANT, AND SERVICE RIDE CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 94V158000 (EQUIPMENT) AND 93V088000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED SEVERELY AND JERKED BEFORE SUDDENLY ACCELERATING INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE HAND BRAKE FAILED TO OPERATE WHEN ENGAGED. IN ADDITION, THE INSTRUMENT PANEL WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I HAVE TAKEN MY VEHICLE TO THIS SHOP TWICE NOW FOR MY TIMING. THEY CLAIM THEY HAVE REPAIRED IT TWICE & ALSO REPLACED A VARIABLE VALVE TIMING SOLENOID. ALMOST 3,000.00. ONCE AGAIN IT QUIT WORKING MONTHS AGO. HAD IT TOWED TO ANOTHER MECHANIC & WHEN DIAGNOSED, IT WENT BACK TO THE TIMING CHAINS FOR THE 3RD TIME IN LESS THAN A YEAR. MY MECHANIC WENT ON LINE & INFORMED ME CADILLAC HAS HAS A LOT OF PROBLEMS WITH THE TIMING ON THEIR CARS. PLS HELP. I AM DISABLED & I THINK THERE SHOULD BE A RECALL ON THIS CAR. WHEN I WAS DRIVING IT THIS LAST TIME, THE CAR WOULD SPEED UP ON ITS OWN WHICH WAS VERY SCARY FOR ME. WHEN I GOT TO MY DESTINATION A MILE UP THE ROAD IT DIED. I TRIED TO START IT & IT WOULD START BUT WOULDN'T TURN OVER. WHEN I LET GO OF THE KEY IT STAYED ON & KEPT TRYING TO START ON ITS OWN, LIKE I HAD THE KEY TURNED. IT DID SHUT OFF FINALLY WHEN I TURNED IT OFF. AFTER THE MECHANIC AT CABLES FIXED THE TIMING THE FIRST TIME, I WAS INFORMED IF I DIDN'T REPLACE THE VARIABLE VALVE TIMING SOLENOID, HE COULD NOT GUARANTEE THE TIMING AGAIN SO I PAID TO HAVE THAT DONE AS WELL. THIS ALL STARTED 7-24-14 & HAS BEEN IN THE SHOP OFF & ON SINCE THEN. I RECENTLY LOST MY YOUNGEST DAUGHTER & AM DISABLED SO MY TRANSPORTATION IS EVERYTHING TO ME & I CAN'T KEEP PAYING FOR THIS TIMING SINCE I AM NOW PAYING FOR FUNERAL EXPENSES ALONG WITH MANY OTHER RELATED EXPENSES. PLS PLS HELP.

I WAS AT A STOP SIGN WHEN I TRIED TO PRESS DOWN ON THE GAS THE CAR STARTED TUG AND IT WOULD ONLY DO THAT ON THE FIRST GEAR ONE MECHANIC SAID THAT IT HAS TO DO WITH THE FUEL SYSTEM AND I KEPT TESTING THE CAR OUT AND I KEPT PRESSING ON THE GAS TO SEE IF THERE WAS A DIFFERENCE BUT IT KEPT DOING THE SAME THING AS THE FIRST TIME

BROKEN EXHAUST MANIFOLD BOLTS ON ENGINE FOUND AT UNDER 100K MILES. CREATES SERIOUS FIRE HAZARD.

CAR SHUTDOWN DURING DRIVING. THIS HAS HAPPENED 2 TIMES SINCE I BOUGHT IT USED IN DECEMBER 2015

BEGINNING IN OR AROUND OCTOBER 2014, MY CADILLAC ESCALADE HYBRID WITH 107,000 MILES BEGAN MALFUNCTIONING WHEREBY VARIOUS LIGHTS, ALERTS AND WARNING SIGNALS BEGAN ACTIVATING INTERMITTENTLY INCLUDING THE BRAKE, ENGINE, STABILITRAK, HYBRID SYSTEM, TRACTION CONTROL AND REDUCED ENGINE POWER SIGNALS TO NAME A FEW. MORE LIGHTS THAN I CAN REMEMBER WOULD ACTIVATE AND THE CAR WOULD STALL FROM 65MPH TO 30MPH WHILE ON THE HIGHWAY WITH NO WARNING. ALSO, THE CAR SOMETIMES STALLS WITH NO WARNING. I HAVE RETURNED TO THE DEALER REPEATEDLY AND AT FIRST I WAS TOLD THE SYSTEM RESET AND THEY COULD NOT FIND ANY ISSUE. THEN I WAS TOLD THE ISSUE WAS THE ENGINE AND CHARGED THOUSANDS OF DOLLARS BUT THE PROBLEMS CONTINUED. THEN I WAS TOLD I NEEDED A NEW BATTERY WHICH I PAID FOR BUT THE PROBLEMS CONTINUED. AFTER APPROXIMATELY FIVE SERVICE TRIPS THOUSANDS OF DOLLARS AND MANY COMPLAINTS AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, CROWN CADILLAC, AND CALLS TO THE GM CUSTOMER ASSISTANCE CENTER, AN ENGINEER DIAGNOSED THE PROBLEM AS RELATING TO THE SENSORY POWER MODULE IN FEBRUARY 2015. THE VEHICLE RAN AS IT SHOULD FROM FEBRUARY UNTIL DECEMBER. HOWEVER, IN LATE DECEMBER 2015 THE SAME ISSUES BEGAN AGAIN. FRUSTRATED WITH THE ORIGINAL DEALER, I HAD THE VEHICLE TOWED INTO ANOTHER DEALERSHIP WHERE OUR OTHER NON-HYBRID CADILLAC WAS PURCHASED. THE SERVICE DEPARTMENT KEPT THE ESCALADE FOR OVER A WEEK FOR DIAGNOSIS BUT WAS UNABLE TO DUPLICATE THE CODES OR MAKE ANY REPAIRS. I WAS INSTRUCTED TO PICK THE CAR UP ON JANUARY 12, 2016. TODAY, JANUARY 17, LESS THAN ONE WEEK LATER, THE CAR STALLED OUT AND THE ALERT LIGHTS BEGAN AGAIN. I FEEL VERY UNSAFE AND TRAPPED WITH THIS MALFUNCTIONING AND DEFECTIVE CAR THAT IT SEEMS EVEN ITS MANUFACTURER CANNOT DIAGNOSE OR REPAIR.

IGNITION RECALL: ON 12 MARCH 2015 I TOOK MY 2003 CADILLAC DEVILLE INTO VALLEY CADILLAC ROCHESTER, NY AS PART OF THE GM IGNITION RECALL. PRIOR TO THAT MY VEHICLE WOULD JUST SHUT DOWN FOR NO REASON. AFTER HAVING MY VEHICLE SERVICED, I HIT A POT HOLE ON THE CITY STREET AND MY VEHICLE STOPPED RUNNING. LAST WEEK I WAS TURNING A CORNER AFTER COMING OFF THE FREEWAY OFF RAMP TURNING ON TO A CITY STREET AND MY VEHICLE STOPPED AGAIN AND EVERYTHING LOCKED UP. THE RECALL FIX DID NOT REPAIR MY VEHICLE. I AM CALLING VALLEY CADILLAC FIRST THING MONDAY TO GET IT SERVICED AGAIN.

60,000 MILES, BOTH THE FRONT HEADLAMP UNIT SEALS ARE LEAKING WATER CAUSING THE FRONT LIGHTS TO DIM AND BURN OUT. NUMEROUS COMPLAINTS ON CADILLAC.COM FORUM SITE. THE COST IS 1200 DOLLARS PER UNIT TO REPAIR. THEY ADVISE NOT A WARRANTY ISSUE AND CADI KNEW THE SEALS DISINTEGRATE CAUSING A VERY COSTLY REPAIR AND A DANGEROUS SITUATION!