CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 CADILLAC DEVILLE- HENDERSON, NV
TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 CADILLAC DEVILLE- DETROIT, MI
TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OVER A CURB, AND INTO A FIELD. THERE WERE NO INJURIES NOR WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 CADILLAC SRX- GREENVILLE, NC
DURING A RAINSTORM MY LEFT HEADLIGHT STOPPED WORKING. TOOK IT TO DEALER AND THEY FOUND THAT DUE TO A FAULTY SEAL WATER WAS GETTING INTO THE LIGHT. THE WHOLE ASSEMBLY HAD TO BE REPLACED.COST WAS OVER $1300.00. VEHICLE ONLY HAS ABOUT 63,400 MILES ON IT. AFTER REVIEWING MULTIPLE FORUMS I FOUND THAT OTHER OWNERS HAD THE SAME ISSUE. I HAVE SERIOUS SAFETY CONCERNS ABOUT THIS PROBLEM. SPECIFICALLY, IF THE HEADLIGHT SEALS ARE UNRELIABLE IT COULD RESULT IN HEAD ON COLLISIONS/ACCIDENTS DURING BAD WEATHER INVOLVING PRECIPITATION. WHAT HASN'T THERE BEEN A RECALL ISSUED?
Source: NHTSA WEB SITE -
2007 CADILLAC CTS- DELTONA, FL
ECM UNIT FAILED TO FUNCTION LEAVING THE CAR IN A ENGINE POWER REDUCED MODE. CAR WILL NOT RESPOND TO ACELLERATION AND WILL NOT GO MORE THAN 40 MPH
Source: NHTSA WEB SITE -
2013 CADILLAC XTS- EDGEWATER, FL
REAR COMPRESSOR FOR AIR SUSPENSION FAILS AND LOWERS CAR TO AN UNSAFE CONDITION. COMPRESSOR FAILED WHILE CAR WAS IN MOTION CAUSING ERRATIC HANDLING BEHAVIOR.
Source: NHTSA WEB SITE -
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2013 CADILLAC CTS- WAXHAW, NC
I HAVE A 2013 CTS CADILLAC AND THE HEADLIGHT ASSEMBLIES FOG UP ON THE INSIDE OF THE ASSEMBLY. THIS HAPPENS WHEN IT RAINS OR IS WET DEALER REPLACED THE HEADLIGHT ASSEMBLIES BUT THESE ARE WORST THAN THE ORIGINALS. DEALER NOW SAYS THIS IS NORMAL THEDEALER REFERS TO A BULLETIN 01-08-42-001J WHICH STATES THAT LIGHTS MIGHT EXHIBIT A FINE MIST OR WHITE FOG ON THE INSIDE OF THE LAMP LENS. THE BULLETIN STATES THAT IT REQUIRES 2 TO 6 HOURS TO CLEAR THE LAMP AND WORKS BETTER IF VECHICLE IN MOTION WITH HEADLIGHTS ON. .I'VE HAD THE HEADLIGHTS ON BRIGHT UP TO 2 HOURS AND THE ASSEMBLIES STILL HAVE SOME FOG INSIDE THEM. THIS DECREASES THE EFFECTIVENESS OF THE HEADLIGHTS AND CREATES FUTURE ELECTRICAL PROBELMS BECAUSE OF THE MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE FOG SHOWS UP WHEN YOU ARE DRIVING THE VECHICLE WITH THE HEADLIGHTS ON. LAST DATE THIS HAPPENED WAS 1/15/2016. CAR HAS A LITTLE MORE THAN 17000 MILES ON AND WAS BOUGHT NEW. THIS HAD BEEN A CONTINUING PROBLEM THAT HAPPENS IRREGULAR.
Source: NHTSA WEB SITE -
2006 CADILLAC DTS- HOMER GLEN, IL
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE STEERING WAS DIFFICULT TO TURN. UPON FURTHER EXAMINATION, THE CONTACT NOTICED A SLIGHT FLUID LEAK AND THE VEHICLE HAD A SMELL OF BURNING FLUID. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC SRX- SOUTHINGTON, CT
FRONT HEADLIGHT ASSEMBLIES ARE DEFECTIVE AND ALLOW CONDENSATION TO BUILD UP BEHIND LENS CAUSING HEADLIGHTS TO BE LESS EFFECTIVE AND EVENTUALLY SHORT OUT ELECTRICAL SYSTEM. THIS CONDITION HAS OCCURRED TWICE (ON BOTH FRONT PASSENGER AND DRIVERS SIDE) SINCE I PURCHASED THIS VEHICLE IN 2014, MOST RECENTLY WHILE DRIVING HOME ON THE HIGHWAY AT NIGHT NEARLY CAUSING AN ACCIDENT. THESE DEFECTIVE HEADLIGHT ASSEMBLIES ARE VERY DANGEROUS AND SHOULD BE ADDRESSED, VIA A RECALL, BY CADILLAC ASAP. AN INTERNET SEARCH ON THIS ISSUE REVEALED HUNDRED OF SIMILAR COMPLAINTS AND I SUSPECT CADILLAC IS WELL AWARE OF THIS DEFECTIVE PART.
Source: NHTSA WEB SITE -
2000 CADILLAC DEVILLE- GONZALES, TX
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC SEVILLE- GREENVILLE, NC
2004 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN LOSS OF POWER STEERING WHEN DRIVING IN WET WEATHER. *SMD
Source: CONSUMER LETTER