CADILLAC Complaints

PASSENGER SIDE HEADLAMP FAILED AFTER CONDENSATION BUILD UP IN THE HEADLIGHT ASSEMBLY. I HAVE THE HID HEADLAMPS AND CHANGED THE BULBS CHECKED ALL THE FUSES AND RELAYS BUT IT STILL WILL NOT WORK CONSISTENTLY. I TOOK IT TO THE DEALER AND WAS TOLD THE ASSEMBLY NEEDED TO BE CHANGED AND IT WAS NOT COVERED AS BECAUSE THE CAR IS OUT OF WARRANTY AT 53000 MILES. THE COST IS $1695 THEY SAID THE LIGHT FAILED BECAUSE THE SEAL IS BAD AND THIS ALLOWED CONDENSATION TO BUILD UP. I CHECKED AROUND AND NOTICED THAT THIS IS AN ONGOING PROBLEM FOR CADILLAC SRX 2010 MODEL YEAR AND NEW OWNERS. SINCE THE PROBLEM IS SO WIDE SPREAD IT SEEMS MORE LIKE AN ENGINEERING DEFECT THAT SHOULD BE COVERED EITHER BY A RECALL OR AN EXTENSION IN THE WARRANTY. SEEMS UNFAIR TO MAKE THE CONSUMER HAVE TO PAY FOR THIS.

WHEN I SHIFT TO PARK, THE DASH TELLS ME I HAVE NOT IN PARK AND I AM UNABLE TO TURN THE CAR OFF. I HAVE TO REVERSE, THEN SHIFT BACK TO PARK, SOMETIMES SEVERAL TIMES, IN ORDER FOR THE CAR TO FINALLY REGISTER THAT I AM IN PARK. ALSO, WHEN I SHIFT TO REVERSE, THERE IS A HUGE THUNKING NOISE. THIS IS AN INTERMITTENT ISSUE THAT CAN OCCUR ANYWHERE FROM 1 TIME PER WEEK TO SEVERAL TIMES. I HAVE BROUGHT THE VEHICLE IN FOR THE ISSUE TO CERTIFIED GM DEARLSHIPS AND POINTED OUT THAT SEVERAL MESSAGES ON BULLETIN BOARDS STATE IT'S A TRANSMISSION SHIFT CABLE. MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM, HOWEVER, IF THE DEALERSHIP CANNOT REPLICATE IT, THEY SAY THERE IS NOTHING TO FIX. I SAW A RECALL FOR THE SAME ISSUE FOR 2010 AND 2011 SRX'S, BUT THE DEALERSHIP SAID THAT MY VIN IS NOT PART OF THE RECALL ALTHOUGH I'M EXPERIENCING THE SAME ISSUE.

HELLO, I PURCHASED A 2006 STS V8 LAST JANUARY. SINCE THEN I HAVE HAD TO REPLACE ALL FOUR TIRES IMMEDIATELY, A STARTER, AND THE BRAKES AND THEN REPLACE FRONT BRAKE PADS AGAIN. I RECENTLY WENT TO AUTO SHOP AND WAS TOLD CATALYTIC CONVERTER AND SUSPENSION NEED TO BE REPLACED. AFTER INVESTIGATION I REALIZED THERE WAS RECALLS ON THE 2005 STS V8 MODEL FOR THE BRAKES, SUSPENSION AND THE CATALYTIC CONVERTER HAS AN EXTENDED WARRANTY OF 12 YEARS AND 200000 MILES. THE FACT IS THAT FURTHER INVESTIGATION SHOWED MY CAR WAS BUILT IN 2005 AND THE ACTUAL MANUFACTURE DATE ON VEHICAL WAS 6/20/2005 WHICH WAS LAST DATE OF PRODUCTION FOR THE 05 MODEL. THE 2006 MANUFACTURE OR BUILD DATE BEGAN ON 6/23/05. IT SEEMS ODD ALL THE RECALLS FOR THE 05 MODEL ARE ALL THE YEAR OLD VEHICLE ARE FACED WITH. I CALLED CADILLAC AND THEY SAID ALTHOUGH THE BUILD DATE OF VEHICLE IS VALID THE VIN NUMBER IS WHAT IS FOLLOWED. HOWEVER, FURTHER RESEARCH SHOWS THEY ACTUALLY FOUND THE SAME RECALL ON THE 05 CATALYTIC CONVERTER ON A 2007 CADILLAC. EVERYTHING POINTS TO THE FACT THAT THE MY 2006 MODEL WAS ACTUALLY EITHER A LATE MODEL OF A 2005 BY THE BUILD DATE OF 6/20/05 AND OR THE SAME PARTS HAVE BEEN USED AS THE 2005 RECALL. LASTLY THE VIN NUMBER WHEN I PULLED UP ON A SITE SHOWED IT WAS ACTUALLY A CTS MODEL. I HAVE SPENT A LOT OF TIME AND HAVE A GREAT DEAL OF DATA I COULD SHARE THAT WOULD BACK THAT MY 2006 STS V8 ACTUALLY IS PART OF THE RECALL CARS. I UNDERSTAND THE VIN NUMBER IS WHAT IS LOOKED AT BUT WHEN MODEL YEAR CARS ARE BEING MADE AND SOLD AS DIFFERENT YEARS THAN WHEN THEY ARE PRODUCED AND RECALLS EFFECT THE YEAR OF ACTUAL BUILD THIS BECOMES VERY CONCERNING. AS IN THE PAST YEAR I WILL BE SPENDING OVER 3000$ PLUS DOLLARS TO FIX THIS CAR. I.HOPE YOU CAN LOOK INTO. AS THEY WONT EVEN INVESTIGATE OR GIVE ME THE SERIAL NUMBERS FOR THE PARTS BEING RECALLED

CAR VIBRATES FROM 35MPH UP TO 80 PLUS. HAD IT TO DEALER 5 TIMES AND THEY KNOW THAT THERE IS A VIBRATION. THEY SAID GM SAID THE TORQUE CONVERTER WAS OUT OF BALANCE AND GM WAS DESIGNING A FIX . ABOUT 5 CALLS AND THREE WEEK LATER THEY RECEIVED A NEW SPECIAL TORQUE CONVERTER AND AFTER IT WAS INSTALLED THE VIBRATION WAS STILL THERE. YOU CAN FEEL THE VIBRATION IN THE STEERING WHEEL, THROTTLE, CENTER CONSOLE, FLOOR, AND THE SEAT. THE SERVICE MANAGER HAS BEEN VERY POLITE AND HAS GONE OUT OF HIS WAY TO HELP. A GM FIELD SERVICE REP HAS LOOKED AT THE CAR AND SAID IT IS WITHIN GM SPEC,S. I AM READING ALL OVER THE INTERNET OF THE SAME PROBLEM AND GM HAS REPLACED DRIVELINES, WHEELS, TIRES, TORQUE CONVERTERS, SHOCKS, REAR AXLES, ENGINE MOUNTS, ETC. AND STILL HAVE A VIBRATION PROBLEM. THEY HAVE EVEN BOUGHT SOME OF THE 2015 AND 2016 BACK. THIS IS HAPPENING ON ALL GM FULL SIZE SUV'S. CHEVROLET, GMC, AND CADILLAC.

I PURCHASED MY 2009 DTS CADILLAC FOLEY IN NOV. OF 2008. PRESENTLY I HAVE ABOUT 35,000 MILES ON THE VEHICLE. I SERVICED MY BRAKES ABOUT A YEAR AGO. THERE HAS BEEN NO SIGN OF BRAKE FLUID LEAKING. IN DRIVING FROM CHICAGO NORTH TO HIGHLAND PARK ILLINOIS ON THE EXPRESSWAY, I HAD TO MAKE A SUDDEN STOP WHEN THE TRAFFIC SUDDENLY CAME TO A HALT IN FRONT MY VEHICLE. I WAS ABLE TO STOP WITHOUT AN INCIDENT. ON RESUMING DRIVING, THE BRAKE PEDAL NEEDED TO BE PUSHED TO THE FLOOR IN ORDER TO STOP THE CAR. I GOT OVER TO THE RIGHT LANE AND DROVE CAUTIOUSLY TO MY HOME AND THEN TOOK THE VEHICLE TO THE SERVICE STATION WHERE I HAD THE BRAKES SERVICED. I WAS INFORMED THE BRAKE FLUID LINES WERE CORRODED AND WERE LEAKING. THERE HAD BEEN NO SIGNS OF LEAKING IN MY CARPORT CONCRETE FLOOR. THE SERVICE MECHANIC TOLD ME ON REPLACING THE TWO LINES TO THE REAR BRAKES AND THAT ALL OF THE LINES WERE ORDINARY STEEL. APPARENTLY THE SUDDEN STOP I MADE BURST THE CORRODED BRAKE FLUID LINES. THE SERVICE MECHANIC REPLACED THE LINES TO THE REAR BRAKE WITH VINYL COATED LINES, PHOTO ATTACHED. MY DAUGHTER AND I COULD HAVE BEEN KILLED IF I HADN'T ALLOWED ENOUGH SPACE TO THE VEHICLE AHEAD FOR JUST SORT OF AN INCIDENT. THIS IS THE THIRD CADI THAT I HAVE OWNED SINCE YOUR OLDSMOBILE DIVISION WAS ELIMINATED. I WOULD STRONGLY RECOMMEND THAT GENERAL MOTORS ISSUE AN ALERT TO CADI OWNERS AND OTHER GENERAL MOTORS VEHICLE OWNERS, OF THE NEED TO EXAMINE THE BRAKE LINES FOR CORROSION. FURTHER, IF THE PRESENT GM CARS DON'T USE COATED BRAKE LINES, THE COATED LINES NEED TO BE USED. MY CONCERN IS THAT OTHER CADI OWNERS NEED TO BE MADE AWARE OF THIS SITUATION. IN MY OPINION, CADI NEEDS TO NOTIFY CADI OWNERS THAT BRAKE LINES NEED TO BE INSPECTED IF OTHER ARE SERVICING CADI, IF INDEED CADI DOES BRAKE LINE INSPECTIONS AND TO PROVIDE CORROSION PROTECTED BRAKE LINES. [XXX] , FELLOW ASCE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASS FLOW SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. ...UPDATED 04/26/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE MASTER CYLINDER. *JS

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PAN GASKET AND THE MAIN CRANK SEAL GASKET NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF TH FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE TIMING CHAIN WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

GROSS MOLDY ODOR EMANATING FROM THE HVAC SYSTEM CAUSED BY WHAT APPEARS TO BE A DEFECT IN THE SYSTEM WHICH ALLOWS MOISTURE TO CONDENSE ON THE COILS CAUSING MOLD AND BACTERIA TO BE DISPERSED THROUGHOUT THE VEHICLE. GM ATTEMPTS TO ADDRESS THIS EXPANSIVE ISSUE BY ADDING DEODORANT TO THE SYSTEM AND THEN HOPE CONSUMERS WILL GO AWAY.

BOTH HEADLIGHTS ACCUMULATE MOISTURE INSIDE, CAUSING THE LIGHT OUTPUT FROM THE LOW BEAMS TO BE ALMOST NONE EXISTING. IT FORCES ME TO DRIVE WITH THE HIGH BEAMS ON. I HAVE DONE SOME RESEARCH ONLINE AND THERE ARE LOTS OF PEOPLE COMPLAINING ABOUT THE SAME THING. I FEEL GM NEED'S TO PERFORM A RECALL ON THIS HEADLIGHTS.