CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 CADILLAC SRX- LYNDONVILLE, NY
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE SERVICE REAR AXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS A DEFECT WITH THE REAR AXLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON TEN SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC CTS- SAN DIEGO, CA
WHEN AT SLOW SPEEDS WHEN PARKING AND TURNING HERE KIND OF GRINDING AND CAR NOT WANTING TO STOP, GENERALLY WHEN PULLING INTO OR OUT OF A PARKING SPOT, OR COMING TO ANY SLOW STOP. ALWAYS AT A LOW SPEED. SPOKE WITH DEALERSHIP SERVICE MANAGERS WHO HAVE NO KNOWLEDGE OF THIS PROBLEM, ALTHOUGH IT IS DOCUMENTED CLOSE TO 100 TIMES ON THIS AND OTHER WEB SITES: TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F480A/29 PLEASE CHECK THESE POSTS SINCE SO MANY OTHERS HAVE EXPERIENCED THIS PROBLEM WHICH (AS STATED IN ONE OF THE POSTS) VERY WELL COULD BE A FAILURE IN THE DESIGN OR WORKMANSHIP IN SOME OF THE WIRING HARNESSES CONNECTING THE EBCM TO THE SPEED SENSORS THAT CAUSES THE BRAKES TO FAIL. WHEN PULLING INTO A PARKING SPOT(ALMOST STOPPED) THERE IS A GRINDING SOUND, A VIBRATING BRAKE PEDDLE AND THE CAR DOESN'T WANT TO STOP. THIS APPEARS TO BE AN INTERMITTENT PROBLEM THAT IS ONLY HAPPENING ON RIGHT TURNS AND VERY SLOW SPEEDS.
Source: NHTSA WEB SITE -
2006 CADILLAC STS- GOODLETTSVILLE, TN
THE CAR SPARK PLUGS KEEP GOING OUT AND THE CAR IS MAKE A CLICKING NOISE IT IS SILENDER 1 AND 3.
Source: NHTSA WEB SITE -
2009 CADILLAC CTS- FAYETTEVILLE, NC
MY ENGINE WOULD NOT TURN ON WHEN LEAVING FOR WORK. I DID A CHECK UNDER THE HOOD AND FOUND I WAS COMPLETELY OUT OF OIL. MY OIL GAGE DISPLAY WAS AT THE HALFWAY MARK WHICH MEANS I AM STILL GOOD ON MY OIL. ALSO, THE DIGITIAL DISPLAY IN MY CAR SAYS THAT I HAVE 54% OF OIL LIFE REMAINING. SOMWHERE WITHIN THE CAR, THE SYSTEM WASNT READING THE OIL LEVEL ACCURATELY WHICH CAUSED ME TO BELIEVE MY OIL LEVEL WAS STILL GOOD. AT THE MOMENT MY CAR IS AT THE SHOP WAITING FOR DETAILS. HOW CAN THIS ISSUE BE FIXED TO PREVENT THIS FROM HAPPENING AGAIN AND TO OTHERS?
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- RENFREW, PA
WHILE PUTTING GROCERIES IN THE BACK OF THE SRX THE POWER LIFT GATE CAME DOWN WITHOUT WARNING AND HIT ME IN THE BACK. I WAS ABLE TO HIT THE BUTTON AND OPEN THE GATE BACK UP. AFTER ABOUT 10 SECONDS OR SO IT CAME BACK DOWN. IT WILL NOT STAY OPEN.
Source: NHTSA WEB SITE -
-
2013 CADILLAC XTS- RENSSELAER, IN
TOOK MY CAR IN FOR AN ALIGNMENT AND NEW TIRES (TIRES WERE SMOOTH ON THE OUTSIDE AFTER 24K MILES), AND WAS TOLD THE SERVICE COULD NOT BE PERFORMED AS ALL 4 RIMS WERE SEVERLY OUT OF ROUND. MY OPTION WAS TO REPLACE ALL FOUR RIMS, ABOUT $2300, OR HAVE AN AFTER MARKET COMPANY COME TO THE DEALERSHIP AND REPAIR ON SITE FOR $600.
Source: NHTSA WEB SITE -
2004 CADILLAC DEVILLE- DALLAS, PA
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT OBSERVED FUEL LEAKING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC DTS- CHICAGO, IL
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND THE LIGHTS FLICKERED. THE CONTACT STARTED TO SMELL A FUEL ODOR AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INJECTOR 8 CONTROL CIRCUIT SPILLED OIL INTO THE INJECTOR AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,109.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 CADILLAC CTS- REIDSVILLE, NC
THE PROBLEM STARTED WITH THE TIMING CHAIN, WHICH LED TO COIL ISSUES AND CATALYTIC CONVERTERS ISSUES WHICH LED TO LOW HEAD BEAMS CONSTANTLY BURNING OUT. EVERYTIME WORK IS DONE IT CAUSES A CHAIN REACTION TO OTHER PARTS IN THE CAR THAT REQUIRES MORE AND MORE MONEY. NOW THE ENGINE LIGHT IS STILL ON AND I AM TOLD THAT SINCE THE FIRST CATALYTIC CONVERTER WAS REPAIRED, THE SECOND ONE NOW NEEDS REPLACING AND THE LOW HEAD BEAM ON THE PASSENGER SIDE HAS WIRING ISSUES THAT WILL NOT ALLOW THE NEW BULB TO BURN, I AM TOLD THAT THE WIRING APPEARS TO BE SPLICED. THE CATALYTIC CONVERTER WAS REPLACED IN APRIL AND SO WAS THE LOW BEAM BULB. HEADLIGHT WAS REPLACED IN APRIL, 2015 IT IS NOT WORKING TODAY AND WAS TOLD BY DEALERSHIP THAT THE WIRING HAD BEEN SPLICED OR BURNED OUT. RADIO SPEAKERS DO NOT WORK AND ALL WAS CENTERED AROUND ISSUES WITH COILS AND CATALYTIC COVERTERS.
Source: NHTSA WEB SITE -
2003 CADILLAC CTS- NEWARK, DE
PURCHASED CAR FROM DEALERSHIP IN OCT 2015. WHILE DRIVING, I BEGIN TO SMELL BURNING OIL AND NOTICED OIL LEAK UNDER VEHICLE ON LEFT SIDE. TOOK IT TO A MECHANIC TO SEE WHERE LEAK IS COMING FROM AND HE STATED THAT VALVE COVER GASKET IS LEAKING OIL OUT AS WELL AS OIL IS PRESENT IN THE SPARK PLUG RESERVOIRS. WILL HAVE TO GET GASKETS REPLACED BEFORE FURTHER DAMAGE IS CAUSED. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL VEHICLE AND I RECENTLY SAW ON NEWS WHERE GM RECALLED OTHER MODELS AND YEARS OF VEHICLE WITH SAME ISSUE. WHY WASN'T THIS MODEL CADILLAC INCLUDED IN THE RECALL WHEN IS SHOULD HAVE?
Source: NHTSA WEB SITE