CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 CADILLAC SRX
    - BROCKTON, MA

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS FAILED AND THAT THERE WAS WATER INSIDE THE SEALED HEAD LAMP UNIT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - CANTON, MI

    I HAVE HAD MY CAR 6 YEARS AND IT HAS BEEN IN THE SHOP OVER AND OVER FROM THE ENGINE LIGHTS ,STABILIZE BAR, POWER STEERING, TRANSMISSION PROBLEM, ANTI LOCK BRAKE AND TRACTION CONTROL LIGHT, SECURITY LIGHT, CATALYTIC CONVERTOR, WOULD NOT START, REMOTE NOT DETECTED, SUNROOF LEAKS, OIL LEAK, SEAT BELT, BRAKES PROBLEM, GAS MILE NOT ACCURATE,

    Source: NHTSA WEB SITE
  • 2000 CADILLAC DEVILLE
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, AN ABNORMAL ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 12/03/15*LJ..UPDATED 02/01/16 *BF *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 CADILLAC SEVILLE
    - BINGHAMTON, NY

    TL* THE CONTACT OWNS A 1999 CADILLAC SEVILLE. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE. IN ADDITION, THERE WAS SMOKE AND AN ABNORMAL ODOR. THE EXHAUST MANIFOLD AND THE ENGINE WERE BEING AFFECTED BY THE FAILURE WHICH COULD RESULT IN A FIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED ELEVEN GASKETS WITHIN THE ENGINE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V070000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATE 1/13/16 LN *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC DTS
    - HUBERTUS, WI

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THE VEHICLE WAS LEAKING COOLANT AND OIL AND THAT THE INTAKE MANIFOLD, ASSOCIATED GASKETS, SEALS, AND WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATE 01/13/16 MA THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND REQUESTED TO BE REIMBURSED. *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC DTS
    - WEYMOUTH, MA

    TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT SMELLED OIL BURNING INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE ENGINE GASKETS AND THE GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. ...UPDATED 01/20/16 *BF *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 CADILLAC DEVILLE
    - RANDOLPH, NJ

    TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT IT WAS A KNOWN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - LESLIE, AR

    TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RATTLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - MESQUITE, TX

    BOTH HEAD LIGHTS FILLED UP WITH SO MUCH CONDENSATION IT SHORTED THE BULBS TO WHERE THEY DID NOT WORK AT ALL....IN THE RAIN...LATE AT NIGHT!...ON THE HIGHWAY WITH CHILDREN IN THE CAR!! I WAS UNABLE TO SEE ANYTHING AND HAD TO USE FLOOD LAMPS ON MY DRIVE HOME WITH MY CHILDREN IN THE CAR IN THE CITY AND ON THE HIGHWAY. LOOKED THIS UP AND IT IS VERY COMMON FOR THIS MAKE AND MODEL....THIS IS A HUGE SAFETY CONCERN. THERE COULD HAVE EASILY BEEN A CRASH OR FATALITY IF I WAS NOT COMFORTABLE DRIVING IN UNCOMFORTABLE CONDITIONS!

    Source: NHTSA WEB SITE
  • 2011 CADILLAC SRX
    - CONVERSE, TX

    THE VEHICLE'S SUNROOF DRAIN HOSE MATERIAL SHRINKS DUE TO CHANGING ENVIRONMENTAL CONDITIONS. THIS RESULTS IN THE DRAIN HOSES DETACHING FROM THE DASH OR SUNROOF MODULE. WATER LEAKS INTO THE VEHICLE DAMAGING INTERIOR COMPONENTS INCLUDING WIRING, ELECTRONIC MODULES, THE SOUND DEADENER AND CARPET. THIS HAPPENS EVERY TIME IT RAINS OR THROUGH CAR WASHES.

    Source: NHTSA WEB SITE