CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CADILLAC ESCALADE
    - WOODLAND HILLS , CA

    TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING AT VARIOUS SPEEDS, THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 CADILLAC CTS
    - STARKVILLE, MS

    TL* THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DECELERATED AND WAS NOT ABLE TO EXCEED 40 MPH. THE ENGINE WARNING LIGHT ILLUMINATED AND THE ELECTRONIC ENGINE REDUCED MESSAGE DISPLAYED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC ESCALADE ESV
    - MIAMI, FL

    TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE ESV. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO DECELERATE. THE ABS AND TRACTION ACTIVITY WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRO-BOOST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. AFTER THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM UNDER THE STEERING COLUMN. AFTER A FEW MINUTES, IT WAS INFORMED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC ESCALADE
    - FAYETTEVILLE, NC

    TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE TAILGATE LATCH FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V129000 (STRUCTURE); HOWEVER, THE RECALL WAS ONLY PARTIALLY COMPLETED DUE TO PARTS NOT BEING AVAILABLE FOR THE COMPLETE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,869.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC CTS
    - BUFFALO, NY

    2005 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM REPAIR ISSUES. *SMD THE CONSUMER STATED THE BRAKE FAILED AND ESSENTIALLY SHE LOST CONTROL OF THE VEHICLE, HIT A GUARDRAIL AND ANOTHER VEHICLE AFTER BOUNCING OFF THE GUARDRAIL. PRIOR TO THE ACCIDENT, WORK WAS PERFORMED ON THE ABS DASH LIGHT, SEVERAL TIMES. *JB *CN

    Source: CONSUMER LETTER
  • 2004 CADILLAC CTS
    - SAINT PETERSBURG, FL

    PULLING OUT FROM MY DRIVEWAY IN SLOW SPEED ABOUT 3 MPH ON REVERSE TURNING STEERING WHEEL LEFT MY RADIO SHOW MESSAGE "SERVICE BRAKE ASSISTANCE". SAME TIME I LOST THE BRAKE, TRACTION CONTROL AND ABS LIGHT COME ON ON THE DASHBOARD. LUCKY THIS WAS LOW SPEED SO CAR STOPS ON MY NEIGHBOR TRASH CAN. I DON'T WANT TO THINK WHAT WILL HAPPEN IF THE OTHER CAR WILL DRIVE BY OR SOMEONE WILL WALK BY. I AM SCARE TO DRIVE NOW.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC XTS
    - DAYTON, OH

    THIS VEHICLE IS EQUIPPED WITH A "BLIND SPOT DETECTOR" SYSTEM. THIS SYSTEM FAILS "OCCASIONALLY". THIS CREATES A SAFETY ISSUE IF IT FAILS WHEN I AM TRYING TO CHANGE LANES. THIS HAS HAPPENED AT LEAST ONCE. THIS VEHICLE HAS BEEN IN FOR SERVICE OF THIS ISSUE 4 OR 5 TIMES WITHOUT ANY REPAIR. THE LAST TIME IT WAS IN, I WAS TOLD THERE ARE OTHER OWNERS THAT HAVE THIS PROBLEM AND "CADILLAC IS WORKING ON A FIX". THIS WAS MORE THAN 5 MONTHS AGO AND I HAVE HEARD NOTHING ABOUT A FIX. I WOULD LIKE THIS ISSUE ADDRESSED ON A HIGHER LEVEL.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - MEMPHIS, TN

    TL* THE CONTACT OWNS A 2005 CADILLAC CTS. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ILLUMINATE AND THE MESSAGE TO SERVICE AIR BAG DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CADILLAC CTS
    - MONTICELLO, KY

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS MISSING COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE