CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 CADILLAC ESCALADE ESV- CONVERSE, TX
TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 65 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP AND THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT DROVE ONTO THE SHOULDER TO AVOID CRASHING INTO ONCOMING VEHICLES. DURING THE INCIDENT, THE BRAKE LIGHT ILLUMINATED. THE CONTACT, WHO WAS AN INDEPENDENT MECHANIC, INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR BRAKE LINES WERE CORRODED AND NO BRAKE FLUID WAS PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CADILLAC CTS- ATLANTA, GA
WHILE ATTEMPTING TO PULL OUT OF RESIDENTIAL DRIVEWAY FROM DEAD STOP, CTS ACCELERATED ON ITS ON TO AND UNKNOWN AND UNCONTROLLABLE SPEED. CAUSING COLLISION TO NEIGHBORS VEHICLE IN OPPOSTITE DRIVEWAY DRIVEWAY DIRECTLY ACROSS FROM WHERE CTS WAS PARKED. VEHICLE ALSO HAD POWER FAILURES AS WELL, DOORS NOR WINDOWS WOULD WORK. HAD TO EXIT VEHICLE BY CRAWLING OUT ON THE WINDOW. CAUSE DAMAGED TO BOTH VEHICLES AND PROPERTY DAMAGES FROM NEIGHBOR VEHICLE PUSH BY CTS INTO GARAGE AND STRUCTURE.
Source: NHTSA WEB SITE -
2006 CADILLAC SRX- OXFORD, AL
WHILE DRIVING AT A VERY SLOW SPEED THE CAR TRACKING SYSTEM LIGHT COMES ON AND THE CAR LOST THE ABILITY TO ACCELERATE. I WAS IN THE MEDIUM OF A VERY BUSY HIGHWAY AND ALMOST HAD AN ACCIDENT BECAUSE THE MORE I PUSH ON THE ACCELERATOR THE CAR WOULD NOT GO ANY FASTER. THIS IS VERY DANGEROUS AND I AM ALMOST AFRAID TO DRIVE MY VEHICLE. I HAVE TAKEN IT TO THE SHOP FOR THIS PROBLEM AND THEY HAD NO IDEA WHY THIS WAS HAPPENING. I HAVE TO BE VERY CAREFUL WHEN AT A STOP SIGN GETTING READY TO TAKE OFF BECAUSE I DON'T KNOW IF THE CAR WILL ACCELERATE OR NOT. THIS HAS BEEN HAPPENING FOR A LONG TIME AND I AM WONDERING IF ANYONE ELSE IS HAVING THIS PROBLEM.
Source: NHTSA WEB SITE -
2005 CADILLAC DEVILLE- QUINCY, IL
THE DRIVER SIDE MIRROR CHANGES POSITION, POINTING DOWN TO THE GROUND, ERRATICALLY, USUALLY WHEN ENTERING OR LEAVING THE CAR, OR INSERTING THE KEY, EVEN THOUGH I AM ALWAYS USING DRIVER #1 KEY. I CAN RESET IT, USE THE MEMORY BUTTON TO SAVE THE POSITION. IT MAY WORK FOR SEVERAL STOPS DURING A SHOPPING TRIP, THEN CHANGE AGAIN ON IT'S OWN. IT IS A SAFETY HAZARD BECAUSE WHEN I WANT TO CHANGE LANES I LOOK AT THE MIRROR AND IT IS POINTED TO THE GROUND. THE DEALER WHERE I ALWAYS TAKE MY CAR FOR SERVICE, HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM.
Source: NHTSA WEB SITE -
2003 CADILLAC ESCALADE- DEARBORN, MI
I WAS ON I 75 PASSING UNDER MILLER RD IN FLINT, MI WHEN TRAFFIC STARTED TO BACK UP AND SLOW DOWN. I APPLIED THE BRAKES AND THE CAR STATED TO SLOW DOWN, THE BRAKE PEDDLE THEN WENT TO THE FLOOR AND I HAD NO BRAKES. I WAS ABLE TO DOWN SHIFT TO 1ST GEAR AND GET TO THE SIDE OF THE ROAD. THE CAR SLOWED DOWN TO WHERE I COULD GET IT INTO REVERSE TO STOP IT. WE WHERE SO LUCKY! I GOT IT TO A CADILLAC DEALER IN DEARBORN, MI AND FOUND OUT THAT THE MAIN BRAKE LINE HAD RUSTED THROUGH. I HAD ALL THE BRAKE LINE REPLACE. I HAVE MAJOR CONCERNS THAT THERE ARE THOUSANDS OF GM VEHICLES WITH THIS PROBLEM STILL ON THE ROAD. I HAVE SINCE BEEN TOLD THAT GM HAD A BRAKE LINE MATERIAL PROBLEM DURING THE EARLY 2000 THAT LEAD TO RUSTING OUT OF THE LINES. PLEASE LOOK INTO THIS FOR THE SAFETY OF OTHERS. THE DEALER WAS LES STANFORD CADILLAC UPDATED 10/9/15 *LN
Source: NHTSA WEB SITE -
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2009 CADILLAC SRX- KINSTON, NC
TL* THE CONTACT OWNS A 2009 CADILLAC SRX. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC CTS- LARCHMONT, NY
MICHELIN PILOT HX MXM4 OEM (ORIGINAL EQUIPMENT) TIRES AT 40,000 MILES HAVE CHUNKS OF TREAD COMING OFF BOTH OF THE FRONT TIRES (THE FORM DOES NOT PERMIT NOTING MORE THAN A SINGLE TIRE BUT IT IS BOTH FRONT TIRES) OF A WELL-MAINTAINED, DEALER MAINTAINED (UNDER WARRANTY AND THEN UNDER GM PROTECTION PLAN EXTENDED WARRANTY) ONE-OWNER VEHICLE. INTERNET SEARCH SHOWS THIS IS WIDESPREAD PROBLEM AND THAT MICHELIN ACKNOWLEDGED A MANUFACTURING DEFECT IN THIS TIRE LINE. YET MICHELIN NEVER RECALLED THE TIRES AND MICHELIN REPRESENTATIVE WAS UNCONCERNED WITH THE SAFETY IMPLICATIONS, ONLY DISCUSSING WARRANTY ISSUES NOT THE SAFETY ISSUE WHICH WAS THE BASIS OF MY CALL.
Source: NHTSA WEB SITE -
2004 CADILLAC CTS-V- HERNDON, VA
I TOOK MY CAR IN TO THE DEALER TO HAVE OTHER RECALLS HANDLED AND WAS INFORMED MY BRAKE HOSE FITTINGS WERE RUSTED AND SHOULD BE REPLACED. UPON RESEARCHING THE ISSUE I FOUND NHTSA CAMPAIGN NUMBER: 15V225000 / GM RECALL 15149. THIS SEEMS TO BE THE SAME ISSUE DETAILED IN THE RECALL, HOWEVER I WAS TOLD THE RECALL IS NOT APPLICABLE TO ME. MY CAR FALLS WITHIN THE DATE RANGE FROM THE RECALL, BUT IS NOT IN ONE OF THE LISTED STATES. IT SEEMS CLEAR TO ME THAT I AM SUFFERING THIS ISSUE DUE TO THE SAME DEFECT, AND I SUSPECT MY VEHICLE WAS INSPECTED FOR THIS ISSUE DUE TO THE RECENTLY ISSUED RECALL, HOWEVER I AM NOT BEING COVERED BECAUSE I LIVE IN NORTHERN VIRGINIA AND NOT ~10 MILES AWAY IN MARYLAND OR DC. THE WEATHER IN MY LOCATION IS MORE OR LESS IDENTICAL TO THE DISTRICT OF COLUMBIA (IN FACT, THE SUBURBS OFTEN GET MORE SNOW), AND I DRIVE MY VEHICLE YEAR ROUND (INCLUDING TRIPS IN MD/DC/WV) ENCOUNTERING ROAD SALT WHEN APPLIED, WHICH IS THE STATED REASON FOR THE CORROSION. I AM UNAWARE OF THE VEHICLE'S HISTORY BUT FOR ALL I KNOW IF COULD HAVE SPENT MOST OF THE 7 YEARS PRIOR TO MY OWNERSHIP IN ONE OF THE LISTED STATES FROM THE RECALL. I FEEL THIS RECALL SHOULD BE EXTENDED TO ALL VEHICLES IN AREAS WHICH EXPERIENCE SNOW THAT SHOW THE LISTED ISSUE.
Source: NHTSA WEB SITE -
2006 CADILLAC SRX- CINCINATTI, OH
TL* THE CONTACT OWNS A 2006 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN, THE CONTACT STRUCK A BUMP IN THE ROAD AND THE BRAKE PEDAL SEIZED. THE SERVICE STABILITY SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 CADILLAC SRX- CINCINNATI, OH
THIS INCIDENT HAS HAPPEN TWICE AND I WAS ALMOST IN A FATAL CAR ACCIDENT (KILLED). BOTH INCIDENTS I PULLED OUT OF A DRIVE WAY TURN LEFT THE 1ST TIME AND RIGHT THE OTHER AND MY BRAKES LOCKED UP ON ME AND THE SYSTEM STABILITY SERVICE STABILITY SYSTEM APPEARED ON THE DASH, ONCOMING CARS APPROACH THE CAR AND I WAS ALMOST HIT WITH KIDS IN THE CAR WITH ME; I HAD TO SHUT DOWN THE CAR AND RESTART. CADILLAC NEEDS TO GET THE ISSUE FIXED ASAP BEFORE IT CAUSES DEATH. I AM MAKING THIS COMMENT BECAUSE IF I HAVE A FATAL ACCIDENT I WILL MAKE SURE MY FAMILY IS AWARE OF THIS ISSUE. I HAVE NOTICE MANY MANY MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE AND THAT IT NEEDS TO BE A RECALL. IF CADILLAC FAILS TO RECALL THIS ISSUE BLOOD WILL BE ON THEIR HANDS. MAY GOD HAVE MERCY!
Source: NHTSA WEB SITE