CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 CADILLAC ATS
    - ALPINE, AL

    TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE IDLING, THE VEHICLE'S BACK-UP CAMERA FLICKERED ON AND OFF AND THE FRONT DRIVER SIDE SEAT FRACTURED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,662.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - WOODVILLE, AL

    AIR CONDITIONING SYSTEM IS NOT COOLING PROPERLY. PASSENGER SIDE IS SOMEWHAT BLOWING COOL AIR AND DRIVER'S SIDE IS BLOWING HOT AIR. THIS IS THE EXACT SITUATION THAT RESULTED IN A RECALL OF 2011 CADILLAC SRX. HOWEVER, THIS CADILLAC SRX WAS NOT INITIALLY INCLUDED IN THE RECALL AND HAS NOT BEEN TO-DATE. THE SAFETY RECALL NOTICE IS 11057; FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103. THIS COULD POTENTIALLY CAUSE A SERIOUS PROBLEM IN THE WINTER MONTHS WHEN THE DEFROST MAY NOT WORK PROPERLY. IT IS OBVIOUS FROM OUR RESEARCH THAT THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AS IT IS THE EXACT SAME SITUATION AS THOSE AFFECTED BY THE RECALL. WE HAVE CONTACTED GMC ONLY TO BE TOLD THAT THE RECALLS ARE VERY SPECIFIC. WE HAVE TRIED TO EXPLAIN THIS SITUATION BUT HAVE BEEN TOLD THAT WE WILL HAVE TO DEAL WITH THE SELLING DEALERSHIP. HOWEVER, THIS IS A GMC SITUATION, NOT A DEALERSHIP PROBLEM. WE ARE VERY CONCERNED THAT A CAR MANUFACTURER ONLY RECALLS CERTAIN VEHICLES IN A GIVEN YEAR WITH A SITUATION AND LEAVES THE OTHER VEHICLES OF THE SAME YEAR, MAKE, AND MODEL ON THE ROAD THAT THEY ARBITRARILY DECIDE NOT TO RECALL THAT ARE EXPERIENCING THE SAME PROBLEMS.

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - LILLY, KY

    TL* THE CONTACT OWNS A 2013 CADILLAC ATS. AFTER HAVING THE SEATS SERVICED AT THE DEALER, THE CONTACT STATED THAT THEY NO LONGER OPERATED PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,096.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - FLEMING ISLAND , FL

    TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHEN THE CONTACT ENTERED THE VEHICLE AT A FUEL STATION AND ATTEMPTED TO START THE VEHICLE, THE VEHICLE DID NOT DETECT THE PRESENCE OF THE FOBIK KEY AND WOULD NOT START. THE VEHICLE'S ANTI-THEFT SYSTEM ENGAGED AND LOCKED THE CONTACT IN THE VEHICLE. THE CONTACT'S SPOUSE USED HIS FOBIK KEY TO UNLOCK THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - RALEIGH, NC

    TL* THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH ON A WET ROAD, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THERE WAS AN ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC SRX
    - UPLAND, IN

    CAR STARTED RATTLEING WHEN FIRST STARTING. SHORTLY AFTER MY CHECK ENGINE LIGHT CAME ON AND IT WAS RUNNING ROUGH ALL THE TIME THEN. BROUGHT IT TO A MECHANIC AND FOUND OUT IT'S THE TIMING CHAIN. SUPER EXPENSIVE TO REPLACE AND PER. FORUMS LOOKS LIKE TONS OF PEOPLE WITH THE 2006 SRX HAD THIS PROBLEM AS WELL. NOTHING BUT CONSTANT REPAIR BILLS WITH THIS CROSSOVER. I FEEL IT IS A SAFETY ISSUE AS IT COULD BREAK AT ANY TIME FROM BEING LOOSE. I FEEL THIS SHOULD BE RECALLED AND REPLACED.

    Source: NHTSA WEB SITE
  • 2001 CADILLAC DEVILLE
    - DEARBORN, MI

    MY FIRST WINDOW BROKE ABOUT 6 MONTHS AGO. MY SECOND ONE 3 WEEKS AGO AND TONIGHT A THIRD. CAN CADILLAC BE RESPONSIBLE AND CAN THEY BE MADE TO TAKE CARE OF THESE COSTS?

    Source: NHTSA WEB SITE
  • 2006 CADILLAC DTS
    - RALEIGH, NC

    TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 35 MPH, AN ABNORMALLY LOUD NOISE WAS HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING INLET HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 06V105000(STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,684.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 CADILLAC ESCALADE
    - HENRICO, VA

    MAJOR PROBLEM WITH THE POWER TRAIN AND OR SENSOR THAT'S CAUSING TRUCK TO TRIP STABILITRACK

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - HOUSTON, TX

    THE IGNITION IS HAVING A BREAK DOWN.THE KEY KEEPS GETING STUCK IN THE IGNITION, WHEN THE KEY DOES FINALLY COME OUT OF THE IGNITION, AS I GO TO PUT THE KEY BACK INTO THE IGNITION TO START THE CAR THE KEY GETS STUCK AT ONE POSITION IN THE IGNITION AND WILL NOT RESPOND TO START THE CAR.

    Source: NHTSA WEB SITE