CADILLAC Complaints

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE MODULE AND CUSHION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE BEEN HEARING A RATTLE(FRONT END) FOR 2 YEARS WHILE DRIVING THE VEHICLE AND INSPECTED BY JACKING UP CAR AND VISUALLY INSPECTING. WHEN I WAS DRIVING THE CAR ON THE HIGHWAY THE STEERING WHEEL WILL JERK TO THE RIGHT AND WANT TO GO TO ANOTHER LANE AND THE STABILITY CONTROL LIGHT WILL COME ON. I FOUND A INCH AND A HALF GAP IN FRAME THAT IS RUSTED AND WAS NEVER WELDED. THE GAP IS UNDER THE DRIVERS SIDE FRAME RAIL UNDER CAR. IT APPEARS TO HAVE BEEN THERE FOR A LONG TIME DUE TO METAL FATIGUE AND RUST. I TOOK PICTURES OF THE AREA . THE FRAME COULD BREAK DUE TO THIS AND MAKES THE VEHICLE A SAFETY HAZARD. I DO FEEL SAFE TO DRIVE THIS CAR AND THE IDEA OF OTHER VEHICLES WITH THIS DEFECT AS I HAVE SEARCHED ONLINE AND FOUNDS OTHERS WITH THE SAME COMPLAINT. I ALSO DO NOT FEEL SAFE SELLING THIS CAR AS IT IS A DANGER ON THE ROAD. PLEASE ME CONTACT ME BY EMAIL. THANK YOU *TR

I HAD NO IDEA THIS VEHICLE WAS UNDER RECALL I ACTUALLY OWN A 1984 CADILLAC SEDAN DEVILLE, IT HAD A GAS LEAK WHICH ROTTED OUT THE TIMING CHAIN CASING, AND KNOCKED TEETH DOWN INTO THE GEAR BOX. I JUST REALIZED THIS CAR WAS RECALLED BECAUSE OF THE FUEL LEAKS AND THE ROTTING PARTS UNDER THE ENGINE COMPARTMENT. I PAID NEARLY 6,000 IN 2004 THINKING I WAS BUYING A GREAT COLLECTOR ONE TIME PREVIOUS OWNER. THEN I ENDED UP WITH A LEMON, I STORED IT CAUSE I SEE THEY SELL FOR AROUND 35K FIXED UP. BUT I BELIEVE THIS SHOULD STILL BE COVERED UNDER THE RECALL THE ENGINE AND FUEL PUMP WORK.

WHILE STANDING AT THE REAR OF AUTO WITH POWER LIFT HATCH OPEN.. I WAS MOVING SOME OBJECTS AROUND AND NOTICED THAT THE HATCH WAS CLOSING , BEING STARTLED A WAS GETTING PINCHED INTO THE OPENING BY THE HATCH DOOR.. I PUSHED REAL HARD WITH MY BACK AND DID ESCAPE SERIOUS HARM, NOW I'M WATCHFUL WHEN IN THE BACK AND HATCH IS OPEN AND I'M UNDER THE DOOR.. IT DOES START COMING DOWN SLOWLY AFTER BEING OPEN FOR A COUPLE OF MINUTES.. VERY DANGEROUS.. PLEASE ADVISE.

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STOPPED, WHITE SMOKE EMITTED FROM THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

AFTER A ROUTINE OIL CHANGE AT BROGAN CADILLAC SERVICE IN TOTOWA, NJ, THE RECOMMENDED SERVICE (APPROX COST $1200) WAS THE REAR DIFF BUSHING WAS WORN AND THE REAR AXLE SEALS ARE LEAKING FLUID. AN INTERNET SEARCH UNCOVERED GM RECALL# 07204 FOR THIS MAKE AND MODEL THAT STATES "THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK." WHEN I CALLED GM TO INQUIRE ABOUT THIS ISSUE I WAS TOLD THAT ALTHOUGH THERE WAS A RECALL FOR THIS PARTICULAR PROBLEM FOR CARS SOLD IN NEW JERSEY, IT WAS SPECIFIC TO CERTAIN VIN NUMBERS AND MY VEHICLE WAS NOT INCLUDED IN THIS GROUP. HOWEVER, THE CUSTOMER SERVICE AGENT MADE 2 FOLLOW UP CALLS TO ME AND THE SUPERVISOR OFFERED TO LOOK INTO MY SITUATION AND WOULD CONTACT ME ONCE SHE SPOKE WITH THE DEALER. PLEASE NOTE: FOR THE PAST TWO OR THREE YEARS THE SERVICE STABILITY SYSTEM ALERT WARNING INDICATOR LIGHT COMES ON EVERY TIME I START THE CAR AND INQUIRY AT THE DEALER LED TO ME HAVE THE STRUTS AND SHOCKS REPLACED BUT THE ALERT HAS NEVER RESET AND THE WARNING STILL COMES ON. ADDITIONALLY, THE INTERNET SEARCH UNCOVERED GM RECALL #09149 FOR THE SERVICE BRAKE SYSTEMS WHICH THE ALERT HAS BEEN ON FOR A FEW YEARS AS WELL. THE BRAKE SYSTEM HAS BEEN SERVICED SEVERAL TIMES TO REPLACE PADS AND ROTORS AND THE WARNING IS STILL PERSISTENT. I HAD BEEN TOLD IT WAS THE SENSOR THAT NEEDS TO BE REPLACE AND NOT TO WORRYABOUT IT. NOW I WONDER IF THIS TOO WAS "VIN SPECIFIC" AND DID NOT INCLUDE MY VEHICLE BUT LEAVES ME UNSAFELY AT RISK. I REALIZE THAT ENORMOUS EXPENSE IS CONNECTED TO RECALLS, HOWEVER MY SAFETY AS WELL AS THE SAFETY OF EVERYONE WHO PLACES CONFIDENCE IN CAR MANUFACTURERS TO DO WHAT IS RIGHT IS AT STAKE. WE DRIVE THESE VEHICLES AND DO NOT REALIZE THE GAMBLE WE TAKE WHEN SERIOUS ISSUES ARE NOT DEALT WITH CONSIDERATION FOR SAFETY FIRST! WILL YOU PLEASE SAVE MY LIFE AND GET GM TO FIX MY CAR?

WHILE DRIVING ON THE INTERSTATE, 8/6/15, MY 2 WEEK OLD 2015 CADILLAC SRX (650 MILEAGE) SUDDENLY ACCELERATED AND CONTINUED TO DO SO WHILE I WAS STEPPING ON THE BRAKES, REPEATEDLY. MY WIFE AND I COULD SMELL THE BRAKE PADS AS IF THEY WERE "BURNING" FROM THE PRESSURE I APPLIED BUT THE SRX WOULD NOT STOP. WHENEVER I LIFTED MY FOOT OFF THE BRAKES SLIGHTLY, THE VEHICLE SURGED FORWARD. I PULLED OVER INTO THE LEFT SHOULDER AND SHUT OFF THE ENGINE TO GET THE VEHICLE TO STOP. WE WERE TRAUMATIZED AS OUR GRANDCHILD WAS IN THE VEHICLE . THE SRX HAS BEEN IN THE CADILLAC SERVICE DEPARTMENT THE PAST TWO WEEKS AS THEY TRY TO FIND THE PROBLEM. THE VEHICLE COMPUTER DID NOT REPORT ANY PROBLEM AND TEST DRIVES WOULD NOT DUPLICATE THE OCCURRENCE FOR THE SERVICEMAN.

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER SIDE DOOR HANDLE BECAME INOPERABLE. THE CONTACT ENTERED THROUGH THE BACK DOOR IN ORDER TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

AIR BAG LIGHT CONSTANTLY STAYS ON, ALONG WITH THE CHECK ENGINE LIGHT. SEAT BELT CHIME CONSTANTLY RINGS WITH THE SEAT BELT CONNECTED. GAS LOW NOTIFICATION LIGHT DOES NOT COME ON UNTIL ON EMPTY. NO HEATED SEATS. I THINK THE ECM NEEDS TO BE RESET.SUN ROOF GOES UP BUT NOT SLIDES OPEN. PASSENGER SIDE DOOR WON'T OPEN.AUTOMATIC CAR STARTER DOESN'T WORK. 2 YEARS AGO, MY SON IN LAW, STARTED THIS CAR IN BELOW ZERO TEMP AND IT STARTED ON FIRE. HE PUT IT OUT AND RESTARTED IT AND IT WAS OK. SOMETHING MAKES NOISE OCCASIONALLY FOR NO APPARENT REASON.

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THERE WAS A RATTLING NOISE THAT CAME FROM THE REAR OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE WHEEL SENSOR AND FRONT PASSENGER SIDE HUB BARRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V089000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 41,000.