CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 CADILLAC CTS
    - SUNNYVALE, CA

    TURNED CAR ON AFTER PARKING AT A LOT. REVERSED TO EXIT AND THEN SUDDENLY, A WARNING LIGHT CAME ON STATING "POWER STEERING. DRIVE CAREFULLY". POWER STEERING WENT OFF ENTIRELY. IT WAS EXTREMELY HARD TO MOVE THE STEERING WHEEL. COULD BARELY GET CAR BACK INTO PARKING SPOT. TURNED ENGINE OFF TWICE BUT THE STEERING DID NOT CORRECT SELF. AFTER ENGINE WAS OFF FOR 10MINUTES WAITING FOR TOW TRUCK, THE POWER STEERING CAME BACK ON.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - FORT WORTH, TX

    AIR BAGS WERE REPAIRED 10/10/11, RECALL #10355. THIS WAS DONE AT MY OWN EXPENSE. THE AIR BAG INDICATOR IS ONCE AGAIN ON. I WAS NOT REIMBURSED FOR THE FIRST REPAIR. I WOULD VERY MUCH LIKE TO HAVE THIS CORRECTED BY THE MANUFACTURE, WITHOUT ANY PERSONAL EXPENSE.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS
    - SWANSEA, IL

    TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,394.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC XLR
    - WASHINGTON, DC

    MY CAR STALLED WHILE DRIVING 70 MPH WITHOUT ANY WARNINGS, THIS IS THE SECOND TIME. THE FIRST TIME WAS THREE YEARS AGO I END UP PAYING $2294.25 TO GET IT FIX, AT THE TIME I THOUGHT IT WOULD BE UNDER RECALL, BUT IT WASN'T . NOW THAT IT HAPPEN AGAIN , WHY SHOULD I PAY TO GET IT FIXED. THATS PRETTY BAD TO BE DRIVING AND YOUR FUEL GAUGE IS ON HALF A TANK AND YOUR CAR STALLS IN TRAFFIC. WHY IS IT A RECALL BUT NOT ON MY CAR.?

    Source: NHTSA MOBILE APP
  • 2008 CADILLAC ESCALADE
    - MONTGOMERY, AL

    TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE INTERIOR DASHBOARD ENGULFED IN FLAMES. THE CONTACT ATTEMPTED TO UNLOCK THE DOOR, BUT THE DOOR FAILED TO UNLATCH. THE CONTACT SHATTERED THE REAR DRIVER SIDE WINDOW IN ORDER TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILLED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL RELATED THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC DEVILLE
    - DIAMOND, OH

    VIVA2 SIDE WALL SEPARATION AND TIRE TREAD SEPARATION P225/60R16 NOTICED TIRE FAILED HAD BULGE ON SIDE WALL WENT BOUGHT ANOTHER DID SAME ASK EMPLOYEE AT WALMART WHERE I PURCHASED TIRE HE SAID THE WHEELS ARE OUT OF LINE ON MY CAR HE DID NOT KNOW I HAD HAD MY CAR INSPECTED BEFORE I CAME TO REPLACE FAULTY TIRE AT REPAIR SHOP THEY SAID TIRE WAS AT FAULT THERE WAS NOTHING WRONG WITH THE ALIGNMENT

    Source: NHTSA WEB SITE
  • 2011 CADILLAC CTS
    - EVERETT, WA

    PURCHASED CAR (COUPE) NEW WITH APPX. 2K MILES (HAD BEEN USED AT GOLF TOURNAMENT). A WEEK AFTER I PURCHASED, THE DRIVERS SIDE DOOR DID NOT OPEN AND I WAS NOT AWARE OF EMERGENCY LEVER. I CALLED ONSTAR AND THEY WERE ABLE TO UNLOCK IT. IN THE 3 YEARS THAT I OWED IT, THE CAR LOCKED ME IN NUMEROUS TIMES. TWO DIFFERENT DEALERS COULD NOT FIND ANYTHING WRONG WITH ONE DEALER KEEPING THE CAR FOR ALMOST A WEEK TRYING TO FIGURE IT OUT AND I WAS TOLD THERE WERE NO SERVICE ALERTS. THERE WAS ALSO AN INCIDENT WHERE I WAS ABOUT 10 FEET FROM THE CAR AND THE INTERIOR AND EXTERIOR LIGHTS STARTED FLASHING FOR NO REASON AND AGAIN THE DEALERS COULD NOT EXPLAIN IT. I HAVE SINCE SOLD THE CAR BECAUSE I DID NOT WANT TO BE DEPENDENT ON ONSTAR OR AN EMERGENCY LEVER.

    Source: NHTSA WEB SITE
  • 2014 CADILLAC ATS
    - ABSECON, NJ

    I DISCOVERED WHILE MY CAR WAS PARKED IN THE GARAGE THAT THE RIGHT FRONT TIRE HAD A PROTRUDING SIDEWALL NEXT TO THE RIM, WITH ABOUT A 4-INCH SPLIT AND EXPOSED STEEL BELT. ON THE SAME DAY I HAD THE TIRE REPLACED FOR $293.61. WITHIN THE NEXT WEEK I DISCOVERED THAT ALL OF THE OTHER THREE TIRES BEGAN SHOWING PROTRUDING SIDEWALLS. NOTE THAT THE ELECTRONIC INFLATION HISTORY SHOWS NO SIGNIFICANT DEVIATION FROM NORMAL PRESSURES. THERE WERE NO CRASHES INVOLVING THE VEHICLE. ALL 4 TIRES WERE THE ORIGINALS FROM THE GM FACTORY. NEITHER CADILLAC, WHERE THE FIRST TIRE WAS REPLACED, NOR MICHELIN, THE MANUFACTURER, OFFER ANY WARRANTY OR CREDIT TOWARD REPLACEMENT OF ANY OF THE FOUR TIRES. THESE TIRES APPEAR TO BE DEFECTIVE WITH THE POTENTIAL SAFETY ISSUE FOR SUDDEN BLOWOUT. THERE DOES NOT APPEAR TO BE ANY EXTERNAL CAUSE FOR THIS DEFECT TO OCCUR AT ONLY 10,000 MILES. THE MICHELIN MODEL # IS 225/40R18. MY LOCAL CADILLAC SERVICE MANAGER HAS STATED THAT THIS HAS BEEN REPORTED TO GM, AND THEY WILL NOT ASSUME ANY RESPONSIBILITY.

    Source: NHTSA WEB SITE
  • 2006 CADILLAC STS
    - SPOKANE, WA

    VEHICLE AIR BAG LIGHT WENT ON TOOK IT TO REPAIR FACILITY THEY TOLD ME THE PASSENGER AIR BAG SENSOR IN THE SEAT NEEDED REPAIR, COST $900.00. WHY IS THE CTS A RECALL BUT THE STS IS NOT COVERED BY RECALL?

    Source: NHTSA WEB SITE
  • 2009 CADILLAC CTS
    - JOLIET , IL

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, ALL THE DOORS FAILED TO OPEN AUTOMATICALLY. THE CONTACT HAD TO MANUALLY OPEN THE DRIVER SIDE DOOR WITH THE KEY IN ORDER TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DOOR MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE