CADILLAC Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT SUSTAINED MINOR CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

THIS INCIDENT WAS THE FIRST OF 5 TIMES THAT THE TRUNK LID, WHEN COMPLETELY OPENED, BLEW SHUT ON MY HEAD. MY BOYFRIEND HAS BEEN HIT 2 TIMES. WHEN IT'S OPEN ALL THE WAY, IT'S AT AN APPROXIMATE 90 DEGREE ANGLE AND THE LEAST AMOUNT OF WIND WILL CAUSE IT TO BLOW SHUT. THE TRUNK LID ITSELF IS EXTREMELY HEAVY AND I'M FAIRLY STRONG. I ACTUALLY HAVE SCAR TISSUE ON MY HEAD FROM BEING HIT. I DIDN'T SEEK MEDICAL ATTENTION BUT THERE WERE A COUPLE OF TIMES THAT I WAS ALMOST KNOCKED OUT. I LOVE MY CAR AND WOULD GET ANOTHER CADILLAC CTS IN A HEARTBEAT IF IT WASN'T FOR THIS PROBLEM.

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING AT 65 MPH DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS WERE ACTIVATED BUT FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

THE BRAKE "LINES FROM THE PROPORTIONING VALVE TO MODULATOR, LINES FROM MASTER CYL TO PROPORTIONING VALVE" HAD TO BE REPLACED. THE QUOTED DESCRIPTION IS FROM THE DEALERS SERVICE INVOICE. ONE OR MORE OF THESE LINES CORRODED THRU AND FAILED WHILE I WAS (LUCKILY) IN MY DRIVEWAY. I HAD FILED A COMPLAINT IN 2012 REGARDING CORROSION FAILURE RELATED TO THE REAR BRAKE LINES AND IN 2013 FOR CORROSION FAILURE RELATED TO THE FRONT BRAKE LINES. ODI NUMBERS ARE AVAILABLE.

IN DECEMBER OF 2010 THERE WAS A RECALL FOR THE PASSENGER SIDE AIR BAG SENSOR. THAT RECALL WAS COMPLETED ON JULY 7, 2011. I BOUGHT THIS USED CAR WITH VERY LOW MILEAGE ON JUNE 15, 2013. ON AUGUST 7, 2015 THE AIR BAG SENSOR WENT OUT. THE DEALERSHIP SAID THAT SINCE THE RECALL HAD ALREADY BEEN DONE THEY WOULD NOT DO IT FOR FREE A SECOND TIME. IT SOUNDS TO ME LIKE THE RECALL WAS REPLACED WITH A FAULTY PART AS WELL. I AM VERY DISAPPOINTED WITH THIS CADILLAC AND WILL NEVER BUY ANOTHER ONE. I HAVE HAD NOTHING BUT PROBLEMS SINCE I DROVE IT OFF THE LOT.

FRAME RUSTED THROUGH ON BOTH LEFT AND RIGHT SIDES. SERVICE MANAGER MADE COMMENT THAT FRAME RUSTED THROUGH FROM THE INSIDE OF FRAME RAIL. CADILLAC WILL NOT TAKE ANY RESPONSIBILITY FOR REPAIRS. ALSO INCLUDES RUSTING OF FUEL LINES NEXT TO FRAME.

WHILE DRIVING SOUTH ON POWERS BLVD AND CROSSING THE BRIARGATE INTERSECTION IN COLORADO SPRINGS, COLORADO ON MAY 2, 2015, HONDA CIVIC VEHICLE RAN RED LIGHT TRAVELING WEST AROUND 32 TO 33 MPH (HIT GAS INSTEAD OF BRAKE). AND IMPACTED 2005 CADILLAC ESCALADE EXT ON DRIVERS SIDE. COMPONENT PARTS IN QUESTION ARE FRONT DRIVERS SEAT BELT AND PASSENGER FRONT SEAT BELT. DRIVER SUPPOSIVELY REPORTED TO ONSTAR THAT DRIVERS SEATBELT HAD DISENGAGED SOMETIME DURING IMPACT. POLICE REPORT STATES CADILLAC CAME TO STOP 219 FEET FROM IMPACT. ONSTAR CALL ONLY AVAILABLE IF SUBPOENA IS REQUESTED. INJURIES TO PASSENGER WAS SIDE WHIPLASH, BACK INJURY, AND ROAD RASH TO KNEES, BRUISING AND SORES AS A RESULT OF KNEES IMPACTING GLOVE BOX IN FRONT OF PASSENGER. INITIAL INJURIES TO DRIVER WAS CONCUSSION, CLOSED HEAD INJURY, WHIPLASH, LEFT RIB CONTUSIONS, BRUISING AND SORES. BOTH OCCUPANTS IN CADILLAC WERE TRANSPORTED TO ER. PICTURES TAKEN OF VEHICLE ONCE LOCATED 3 DAYS LATER ILLUSTRATE DRIVERS SEATBELT IN NORMAL POSITION AND PASSENGER SEATBELT IN PULLED DOWN POSITION. PICTURES AVAILABLE UPON REQUEST. ACCORDING TO POLICE REPORT, PICTURES TAKEN AT SCENE.

I NOTICED WHEN CAR IS ON INCLINE THE TRANSMISSION DISENGAGES AND ROLLS BACK. THIS OCCURS WHEN FOOT IS TAKEN OFF BRAKE. THE DEALERSHIP NOTICED THE SAME PROBLEM ON OTHER SRX"S. SERVICE MANGER CLAIMED HE INFORMED GM HEADQUARTERS AND NO SOLUTION IS AVAILABLE. UPDATED 09/15/15*LJ

I WAS DRIVING ON HIGHWAY WHEN I HEARD A SOUND LIKE AN OBJECT HITTING THE CAR. THE SUNROOF BEGAN TO SHATTER. THERE WAS NO ONE AROUND WHO MAY HAVE HIT THE CAR OR SUNROOF. UPDATED 09/15/15*LJ

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER ON THE REAR DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,604. THE VIN WAS NOT AVAILABLE.