CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 CADILLAC CTS
    - MADISON, IN

    TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 82,300. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE NEAREST CADILLAC DEALER. THE REPAIR WAS PAID FOR IN FULL BY THE OWNER. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE CONSUMER WAS ADVISED THAT IT WAS A POSSIBILITY FOR THE PROBLEM TO RECUR. THE CONSUMER STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COST. UPDATED 3/21/16*JS *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC CTS
    - SIOUX FALLS, SD

    TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO STOP AFTER THE BRAKES WERE ENGAGED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR BOARDS. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC DEVILLE
    - MOORE, OK

    I BOUGHT THIS CAR USED AND HAVE ONLY HAD IT A FEW WEEKS BUT ABOUT FIVE TIMES NOW I HAVE HAD THE POWER STEERING QUIT WHEN DRIVING IN THE RAIN. IT RETURNS IN SECONDS BUT I AM DISABLED AND IT IS VERY DIFFICULT FOR ME TO CONTROL THE CAR. LUCKILY, THIS HAS ONLY HAPPENED AT LOW SPEEDS. I'M AFRAID OF BEING KILLED. I HAVE SINCE READ THAT THIS IS A WELL KNOWN PROBLEM. IN ALL SERIOUSNESS, DO FOLKS HAVE TO DIE BEFORE GM FIXES THE PROBLEM?

    Source: NHTSA WEB SITE
  • 1996 CADILLAC DEVILLE
    - CALUMET CITY, IL

    TL* THE CONTACT OWNS A 1996 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 CADILLAC ESCALADE
    - DECATUR, IL

    TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND THE FUEL GAUGE FLUCTUATED SHOWING THE INCORRECT FUEL LEVEL. THE CONTACT MENTIONED THAT AN ABNORMAL NOISE EMITTED FROM THE WHEELS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC ESCALADE
    - GOOSE CREEK, SC

    I WAS DRIVING ALONG AT ABOUT 45 MPH AND THE RPM S REVVED UP THE CAR WOULDN'T SHIFT INTO THIRD .I HAD TO PULL OVER SWITCH THE CAR OFF AND RESTART IT AFTER THAT IT DROVE FINE . SINCE THEN AT TIMES IT SHIFTS HARD INTO FIRST AND SECOND AND IT WILL GET STUCK IN SECOND SOMETIMES . AFTER I PULL OVER AND RESTART THE CAR IT STOPS . ALSO THE STABILATRACK LIGHT KEEPS COMING ON . I ALSO HAVE A PROBLEM WITH THE LEFT SIDE RUNNING BOARD NOT CLOSING .

    Source: NHTSA WEB SITE
  • 2014 CADILLAC ELR
    - ALPINE , CA

    TL* THE CONTACT OWNS A 2014 CADILLAC ELR. WHILE DRIVING AT 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CADILLAC SRX
    - LOCUST GROOVE, GA

    TL* THE CONTACT OWNS A 2011 CADILLAC SRX. UPON OPENING THE REAR HATCH DOOR, IT STARTED TO CLOSE BY ITSELF WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR STRUT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 CADILLAC CTS
    - TALLAHASSEE, FL

    INTERMITTENTLY, THE DOOR LOCKS DO NOT LOCK/UNLOCK WITH THE REMOTE. THE SAFETY CONCERN IS INGRESS/EGRESS FROM THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC STS
    - SAINT AUGUSTINE, FL

    2011 CADILLAC STS. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL ACTIVATED ON ITS OWN. *SMD UPDATED 09/17/15*LJ UPDATED 09/21/15.*JB UPDATED 09/22/15*JB

    Source: CONSUMER LETTER