CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC CTS
    - MISSION VIEJO , CA

    WAS ENTERING THE ON RAMP ON TO A FREEWAY AND JUST TAPPED THE BRAKE AND NOTICED AND HEARD THE LEFT FRONT TIRE GRIND AND THE STEERING WHEEL PULLED TO THE LEFT REAL HARD. I WAS GOING INTO A BLIND UNDER PASS AND THOUGHT THAT IF IT SEIZED UP AROUND THE BLIND CORNER I WOULD SURELY BE IN AN ACCIDENT. I FIRST THOUGHT THAT A STONE CHIP WAS IN BETWEEN THE BRAKE AND ROTOR. THE CAR WAS TOWED AWAY TO A AAA LOCATION ABOUT 3 MILES AWAY. THE SERVICE STATION THEN TOOK IT OUT AROUND THE BLOCK AND WAS NOT ABLE TO DUPLICATE. THE PUT THE CAR UP AND THE LIFT AND COULD NOT SEE ANYTHING THAT WAS WRONG. THEN I TOOK THEM OUT AROUND THE BLOCK REAL SLOW AND THE LEFT FRONT BRAKES WOULD GRIND AWAY. THEY TESTED IT AND COULD NOT FIND ANYTHING WRONG NO ERROR CODES. THEY I SAID COULD DRIVE THE CAR HOME FROM SAN DIEGO TO SOUTH ORANGE COUNTY NOT DIDN'T MAKE IT A BLOCK AWAY BEFORE IT LOCKED UP THE LEFT FRONT TIRE. WAS ABLE TO LIMP TO MARVIN K. BROWN AUTO CENTER ABOUT A MILE AWAY AND IT WAS THERE FOR TWO WEEKS AND $500.00 FOR A STEERING SENSOR REPLACED. THEN IT CONTINUED TO HAPPEN AND THE CTS WAS TAKEN TO TUSTIN CADILLAC AND THEY TRIED TO CORRECT THE PROBLEMS AFTER SPENDING 2 DAYS AT THE DEALER AND $1700.00 LATER THE CAR CONTINUES TO HAVE NOT ONLY THE LEFT FRONT BUT NOW IT IS THE RIGHT FRONT. THE BRAKES CONTINUE TO ACTIVATE ON BOTH THE LEFT AND RIGHT FRONT AT ANYTIME AT ANY SPEED. THIS LAST TIME IT FELT LIKE THE LEFT REAR ACTIVATED, THE CAR GOT OUT OF CONTROL EVERY ONE AROUND ME BACKED OFF. I HAVE BEEN DRIVING THE CAR THROUGH THE LOCKING OF LEFT OR RIGHT FRONT TIRES AND IT DOES SAY DING AND READ " CHECK STABILITY SYSTEM" THIS CAR IT NO LONGER SAVE TO BE DRIVEN AND I WAS TOLD THE LAST PART TO FIX IT IS "OBSOLETE" THE ONLY THING THAT MIGHT WORK IS TO DISABLE THE "STABILITY SYSTEM" BY UNPLUGGING THE FUSES ON IN THE TRUNK ON UP FRONT.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC SRX
    - HEMPSTEAD, NY

    ON TUESDAY, JULY 21, I WAS AT A STOPLIGHT ON THE CORNER OF MERRICK AVENUE AND STEWART AVENUE IN GARDEN CITY, NY. WHILE WAITING FOR THE LIGHT TO TURN GREEN, THERE WAS A LOUD POP. I BRIEFLY LEFT MY AUTOMOBILE AND SAW THAT THE SUNROOF WAS SHATTERED. I TURNED AT THE LIGHT SINCE MY DESTINATION WAS LESS THAN A BLOCK FROM WHERE THE INCIDENT TOOK PLACE.

    Source: NHTSA WEB SITE
  • 2005 CADILLAC STS
    - NEWTOWN, PA

    WHILE DRIVING THE ENGINE SHUT DOWN, THIS HAPPENED TWICE IN THE SAME DAY. MY WIFE NOW REFUSES TO DRIVE THE CAR AND WANTS TO SELL IT.

    Source: NHTSA WEB SITE
  • 2011 CADILLAC CTS
    - STERLING HEIGHTS, MI

    PASSENGER AIR BAG SENSOR IN SEAT, OCCUPANT SENSOR OR PPS, IS FAULTY. CHECK AIR BAG WARNING ALERT REMAINS ON OR IS INTERMITTENT, EVEN IF NO CONTENTS OR PERSON ON PASSENGER SEAT. VERY SIMILAR TO GM RECALL 08373 FOR FIRST GENERATION CADILLAC CTS OCCUPANT SENSOR FOR PASSENGER AIRBAG. IF USING THE SAME DESIGN, AND NOT CORRECTED, THE RECALL SHOULD BE EXTENDED TO THE SECOND GENERATION CTS VEHICLES.

    Source: NHTSA WEB SITE
  • 2009 CADILLAC ESCALADE
    - LAS VEGAS, , NV

    I RECENTLY PURCHASED A PRISTINE 2009 CADILLAC ESCALADE WITH ONLY 38,000 MILES AND SIGNED UP FOR ANY AND ALL RECALLS RELATED TO THAT YEAR VEHICLE, UNFORTUNATELY, SOMEONE ON YOUR END, ISOLATED ME TO "TIRE RECALLS". PLEASE "ADJUST" YOUR FILES ACCORDINGLY TO ANY AND ALL RECALL ISSUES. THANKS. YOUR SCREWED UP FORM REFUSES TO ALLOW ME TO SEND IT TO YOU, AS YOU WANT ME TO INDICATE A PARTICULAR AFFECTED PART OR PARTS. I HAVE SHOWN THREE DIFFERENT PARTS AND IT KEEPS GETTING REFUSED, SO WHAT EVER PARTS I SHOW ARE NOT APPLICABLE, BUT ONLY INCLUDED TO BE ABLE TO SUBMIT MY FORM ON YOUR CRAZED WEB SITE

    Source: NHTSA WEB SITE
  • 2012 CADILLAC SRX
    - SADDLEBROOKE, AZ

    LOSS OF AIR PRESSURE , NO APPARENT DAMAGE, PUNCTURE OR VISIBLE CAUSE . SAME MICHELIN TIRE WILL LOSE 2-3 # OVER ONE WEEK OF DRIVING . DEALERSHIP CHECKED TWICE, TIRE COMPANY THOROUGHLY CHECKED AND CONCLUDED LEAK MAY BE CAUSED DURING THE MANUFACTURE OF THE TIRE AND OR THE RUBBER COMPOUND. AIR PRESSURE MUST BE CHECKED WEEKLY AND BROUGHT UP TO RECOMMENDED PRESSURE,35 PSI .

    Source: NHTSA WEB SITE
  • 2003 CADILLAC ESCALADE
    - SPRING VALLEY, NY

    TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 55 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED AND THE ACCELERATOR PEDAL FAILED TO RESPOND FOR APPROXIMATELY THREE TO FIVE SECONDS BEFORE INDEPENDENTLY RESPONDING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 09/21/15*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - DARLINGTON, SC

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING AT 55 MPH, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE THROTTLE VACUUM LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. MA 10/15/2015 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC SRX
    - CATLETTSBURG, KY

    SINCE PURCHASED NEW, THIS CAR HAS BEEN INVOLVED IN A NUMBER OF RECALLS THAT HAVE/HAVE NOT BEEN ANNOUNCED. THE FIRST INCIDENT OCCURED 3 MONTHS AFTER PURCHASE--AT SLOW SPEEDS, THE VEHICLE MADE A NOISE SIMILAR TO THAT OF WORN BRAKE PADS/ROTOR AT SLOW SPEEDS. UPON MY PERSONAL INSPECTION, THE BLUE LUG NUTS WERE LESS THAN HAND TIGHT ON DRIVERS FRONT AND PASSENGER REAR--THE CAR WAS TAKEN TO DEALERSHIP FOR FIRST OIL CHANGE AND TO INSPECT THIS DEFECT--THEY STATED THAT THIS VEHICLE WAS NOT PART OF THE LUG NUT RECALL THAT WAS PREVIOUSLY ISSUED ON OTHER SRX MODELS.I STATED CONCERN OF THE INTEGRITY OF THE WHEEL STUDS SINCE THEY WERE LIKELY STRESSED WHILE DRIVING WITH LOOSE NUTS, ALONG WITH POTENTIAL UNEVEN TIRE WEAR, BUT THE DEALERSHIP DID NOT AGREE. 6 MONTHS LATER, A RECALL WAS ISSUED FOR DOOR HANDLES--THE FIX WAS REMOVING AND MILLING DOWN PARTS AND PLACING BACK ON. 6 MONTHS LATER, THE CAR WOULD NEARLY STALL OUT/HAVE DELAYED RESPONSE TO ACCELERATION AFTER STOPPING AT A STOP SIGN--THIS COULD HAVE CAUSE SERIOUS INJURY IF OCCURED WHILE PULLING OUT INTO TRAFFIC (LUCKILY NEVER THE CASE)-- THOUGHT THIS WAS DUE TO WIFE LETTING GAS LEVEL REACH LOW LEVEL BEFORE REFILLING, BUT FOUND OUT WAS ELECTRONIC ISSUE IN THE PROGRAM (RECALLED AND FIXED). 2 MONTHS LATER THE CAR DOES NOT SHIFT WELL BETWEEN RAPID ACCELERATION--RECIEVED NOTIFICATION OF ANOTHER COMPUTER ISSUE THAT CONTROLS THE TRANSMISSION. (ALTHOUGH A CARD WAS SENT IN THE MAIL NOTIFYING OF THIS ISSUE, THIS DID NOT SHOW UP ON THE NHTSA WEBSITE WHEN SEARCHED). A TRUE CONCERN FOR THE SAFETY OF MY WIFE AND 2 SMALL CHILDREN--ADDITIONALLY DUE TO THE NATURE OF SOME OF THESE ISSUES, THERE IS CONCERN WITH THE MECHANICAL INTEGRITY OF THIS VEHCILE IN THE FUTURE--STRESS ON WHEEL STUDS, DRAWN OUT AUTOMATIC SHIFTING CAUSING STRESS ON THE TRANSMISSION.ALTHOUGH MANY OF THESE ITEMS HAVE BEEN "FIXED" THESE CORRECTIONS DO NOT TAKE INTO ACCOUNT OTHER DAMGE

    Source: NHTSA WEB SITE
  • 2006 CADILLAC CTS
    - TERRACE PARK, OH

    MY BACK CENTER BRAKE LIGHT NO LONGER WORKS AND SINCE THIS WAS POINTED OUT TO ME EARLIER THIS MONTH, I HAVE NOTICED AT LEAST FOUR OTHER CTS CARS WITH THE SAME ISSUE. THEY RANGE FROM MY YEAR ('06) TO AT LEAST 2009. AND WHEN QUOTED A PRICE ($600+!) I BALKED AT HAVING IT REPLACED. ANYONE ELSE NOTICE THIS OR HAVE THIS ISSUE?

    Source: NHTSA WEB SITE