CADILLAC Complaints

BRAKES HAVE FAILED COMPLETELY THREE TIMES BECAUSE OF FAILURE OF HYDRAULIC LINES/COMPONENTS. LAST TIME WHEN BRAKE FAILED I WAS ON A FREEWAY AND I HIT THE BRAKE TO SLOW DOWN THE CAR TO TAKE AN EXIT AND LOST COMPLETE CONTROL OF THE CAR. THANKS GOD NO DAMAGE TOOK PLACE. I AM HAVING LOT OF RUST/CORROSION/CHROME FAILURE PROBLEM WITH THIS CAR.

THE HEADLIGHTS/HEADLAMPS FILL UP WITH WATER , EXCESSIVE CONDENSATION AND CAUSE ERRATIC BEHAVIOR, MEANING FALSE READINGS ON DASH ABOUT LIGHTS OUT ETC.

I CALLED THE DEALERSHIP (KATHERINE COLE WHO SOLD US THE RUN FLAT TIRES), TWEETED GM. NO ONE AT THIS POINT HAS BEEN THE LEAST BIT INTERESTED IN WHAT I HAD I TO SAY. AFTER MY CRASH, ON AUGUST 11, 2014, I HAVE FOUND SEVERAL OTHER ATS OWNERS THAT EXPERIENCE THE SAME EXACT ISSUE..MY DAUGHTER AND I SUFFERED TERRIBLE INJURIES, CRASH AND TOTALED MY CAR. I ALSO AM FINDING THAT THERE MAYBE A TIRE ISSUE BECAUSE OF FAST WEAR AFTER ONLY 7,000 MILES. WHAT, IS GM OR THE TIRE MANUFACTURE OR THESE SAFETY ORG. WAITING FOR SOMEONE TO DIE? I SENT IN A COMPLAINT IN ABOUT MY 2014 CADILLAC ATS CAUSING ME TO HAVE A NEAR FATAL CAR ACCIDENT. GM IS CLAIMING THAT THE TIRES WERE WORN AND SPEED CAUSED THE ACCIDENT, WHICH IS FALSE. MY CAR ONLY HAD 7500 MILES ( CAR WAS PURCHASED WITH ONLY 256 MILES) AND THE TIRES WERE NOT WORN! THE CAR WAS JUST IN FOR SERVICE FOR IT?S PREMIUM CARE LEASE MAINTENANCE, THE SERVICE ADVISOR WOULD HAVE MENTIONED THAT AT TIME! THE SPEED WAS CAUSED FROM THE ACCIDENT. MY DAUGHTERS ABDOMEN WAS INJURED FROM THE SEAT BELT TOO! BETWEEN GM AND MICHELIN TIRES I AM GETTING NO WHERE, THEY ARE POINTING THE FINGER TO EACH OTHER WHEN I VOTED FOR YOU I THOUGHT YOU WOULD FIGHT FOR MICHIGANDERS! HOW WOULD YOU FEEL IF I WERE YOUR FAMILY MEMBER. I HAVE BEEN FOUR SURGERIES AND AT LEAST TWO MORE, PLEASE RETHINK YOUR DECISION PLEASE HELP ME. UPDATED 10/9/15 *LN MA 10/29/2015 *CN

TURNED ON WINDSHIELD WIPERS AND WINDSHIELD WASHER MOTOR STARTING SPRAYING CLEANER. I TRIED TURNING OFF THE WIPERS AND EVEN CHANGING THE WIPER SPEEDS BUT THE MOTOR KEEPS TRYING TO SPRAY CLEANER. EVENTUALLY I RAN OUT OF CLEANER BUT YOU CAN STILL HEAR THE MOTOR RUNNING WHEN THE WIPERS ARE ON. PULLED OVER AND SHUT CAR OFF, WAITED 5 MINUTES AND STARTED CAR AGAIN BUT THE WASHER MOTOR STILL COMES ON WHEN I TURN ON THE WINDSHIELD WIPERS. THIS WAS DANGEROUS AS IT JUST FLOODED MY VIEW WITH WIPER FLUID. NOT SURE IF WIPER WASHER MOTOR WILL BURN OUT AND CAUSE OTHER ELECTRICAL ISSUES. MA 10/16/15 UPDATED 12/13/2017*CN

I WILL BE DRIVING AND LOSE ALL POWER! IT DOES IT AT DIFFERENT SPEEDS. ITS LIKE SOMEONE TURNS THE CAR OFF AND BACK ON. THE WEIRD THING IS IT WILL DO IT ALOT ONE DAY AND THEN IT DOESNT DO IT FOR A COUPLE OF DAYS. IT ALWAYS COMES BACK ON BUT IN TRAFFIC IT COULD BE VERY DANGEROUS. I HAVE HAD IT PUT ON COMPUTERS AND IT NEVER HAS SHOWED ANYTHING. AND I WAS READING ON RECALLS ON THE IGNITIONS AND THOUGHT IT COULD BE A PART OIF THE RECALL

TO ALL MY FACEBOOK FRIENDS I AM GOING TO ASK YOU TO PLEASE READ THIS AND MAKE IT GO VIRAL. I OWN A 2007 CADILLAC CTS-V WHICH I PAID $41,000.00 WHEN IT WAS NEW, WITH LOANS THE CAR ENDED UP COSTING ME $55,000.00 WHICH I WAS WILLING TO PAY. IT IS A BEAUTIFUL CAR. NOW HERE IS WHAT HAS HAPPENED. I NOW HAVE ABOUT 19,190 MILES ON IT AND AT 15,000 MILES I REPLACED THE TIRES. BEING A V THEY PUT ON BRIDGESTONE POTENZA'S. THAT COST ME ABOUT $1000.00. AT 17,000 MILES I HAD A SENSOR GO OUT ON MY RIGHT FRONT TIRE, THAT CONTROLS MY BRAKES. THAT COST ME $600.00. AT THE SAME TIME THE DEALER TOLD ME THAT I NEEDED FRONT BRAKES. THAT ONLY COST ME $300.00 BECAUSE I HAD A COUPON AND TOLD THEM TO JUST REPLACE THE PADS AND DO NOT TURN THE ROTOR. AT 19,160 MILES THE LEFT WHEEL SENSOR WENT ALONG WITH ONE IN THE STEERING WHEEL. THIS IS GOING TO COST ME ANOTHER $1200.00. THE REASON I AM WRITING THIS IS BECAUSE A FRIEND TOLD ME ABOUT A WEBSITE CALLED "EDMUNDS CAR REVIEW" AND I WENT ON THIS SITE TO FIND OUT THAT CADILLAC HAS HAD THIS ISSUE SINCE 2004, 2005, 2006, 2007, 2008 ETC. MOST OF THESE PEOPLE HAVE GOTTEN SOME SATISFACTION FROM CADILLAC AND SOLD THEIR CAR BEFORE THE NEXT REPAIRS. SO I BEG OF YOU, IF YOU OR SOMEONE YOU KNOW IS CONSIDERING BUYING A CADILLAC CTS, CTS-V THAT THEY READ THE EDMUND REPORT FIRST. I AM NOW CONTACTING THE NATIONAL HIGHWAY SAFETY ADMINISTRATION BECAUSE APPARENTLY THE BBB HAS GUIDE LINES THAT RESTRICT THEM FROM DOING ANYTHING ABOUT ISSUES 6 MONTHS OUT OF WARRANTY. SO PLEASE TELL ALL YOUR FRIENDS TO DO THE RESEARCH AND LOOK INTO OTHER LUXURY CARS BEFORE BUYING A CADILLAC. ONE MORE THING, I WENT TO DINNER AND WENT TO PULL INTO A PARKING SPOT AND THE BRAKE PEDAL WENT TO THE FLOOR AND STARTED CHATTERING AND THE CAR ROLLED INTO THE SPOT.

ON 07/26/2015 WENT TO START CAR. IT STARTED OK, BUT THEN THERE WAS NO POWER TO DASH NON ON MY INDICATORS CAME ON, WHEN I WENT TO PUT THE CAR IN DRIVE THE GEAR SHIFT WOULD NOT MOVE. SO I WENT TO TURN THE CAR OFF, AT THIS POINT THE KEY WOULD NOT TURN ALL THE WAY TO FULL OFF POSITION AND IS STUCK IN THE IGNITION, ALL NIGHT. THIS OF COURSE MEANS THE ALARM WOULD NOT GO ON. SO KEY STUCK IN IGNITION, NO ALARM, NO DASH POWER. THIS OF COURSE BY MORNING HAD KILLED A NEW BATTERY OF ONLY 5 DAYS OLD.

VEHICLE DIED WHILE DRIVING WITH NO PRIOR WARNING OR ERROR MESSAGES-COMPLETE ENGINE FAILURE, LOSS OF POWER STEERING, BRAKES. UNABLE TO RESTART AFTER SEVERAL ATTEMPTS. MECHANIC DETERMINED THAT THE ECM HAD FAILED UNEXPECTEDLY. WHEN COMPUTER WAS REPLACED, THEY WERE UNABLE TO DETECT ANY SENSOR ISSUES THAT MAY HAVE CONTRIBUTED TO ECM FAILURE, THEY CONCLUDED THAT THE ECM HAD FAILED WHILE DRIVING. HAD IT FAILED ON FREEWAY, RESULTS COULD HAVE BEEN CATASTROPHIC.

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 60 MPH, THE KEY CAME OUT THE IGNITION. THE DEALER PERFORMED A REPAIR, BUT IT DID NOT RESOLVE THE ISSUE WITH THE IGNITION AND THE AIR BAG WARNING LIGHT BEGAN ILLUMINATING SINCE THE REPAIR. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

WE HAVE BEEN RECEIVING THE CARD TELLING US WE HAVE ACTIVE RECALLS ON OUR VEHICLE OF THE FOLLOWING: 13053 DRIVER SHIFT CONTROL FEATURE MAY DISENGAGE; 13116 LOOSENING OF THE WHEEL NUTS; 14132 LAG IN ACCELERATION & 14457 REAR TOE LINK ADJUSTER LOCK NUT TORQUE. WE HAVE TAKEN THE VEHICLE TO SAM SWOPE CADILLAC IN LOUISVILLE KY & CHAMPION CHEVROLET IN LAGRANGE KY & BOTH REFUSE TO PERFORM THE RECALL WORK BECAUSE OUR TITLE IS A REBUILT TITLE. WHY DOES THAT MAKE A DIFFERENCE, WE STILL NEED TO HAVE THESE ISSUES FIXED. OUR VEHICLE IS PROPERLY TITLED, LICENSED & WE HAVE FULL COVERAGE INSURANCE. (THE REASON IT IS A REBUILT TITLE WAS REAR DAMAGE ON THE LOT. IT ONLY HAD 35 MILES ON IT WHEN WE GOT IT!) I WANT TO GET THESE RECALLS TAKEN CARE OF, BUT CAN'T FIND ANYONE TO PERFORM THEM THRU THE RECALL NOTICE. COULD YOU PLEASE ADVISE WHAT OUR NEXT STEPS OUGHT TO BE? REBUILT TITLE OR NOT, THESE RECALL SERVICES NEED TO BE PERFORMED ON OUR VEHICLE. THANK YOU