CADILLAC Complaints

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS ENGAGED THE VEHICLE FAILED TO RESPOND. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK DUE TO THE EXCESSIVE FORCE APPLIED TO THE STEERING WHEEL HOWEVER, NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,260.

REAR PINION SEAL FAILED AND REAR AXLE LOCKED UP. LOST CONTROL AND WAS INVOLVED IN ACCIDENT. SHOCKED TO FIND OUT THERE IS A RECALL FOR 2005 AND NEWER CTS (NHTSA CAMPAIGN NUMBER: 07V589000, GM RECALL NO. 07204) BUT NOT MY 2004 WHICH HAS AN IDENTICAL REAR MAIN SEAL. THE PART NUMBER USED IN THE RECALL IS THE SAME TO REPAIR MY 2004. *TR

AS I WAS BACKING OUT OF A PARKING SPACE AND PROCEEDED TO DRIVE FORWARD AND TO COME TO A STOP THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR I ALMOST REAR ENDED ANOTHER VEHICLE AS I HIT THE EMERGENCY BRAKE IN TIME TO STOP MY QUESTION IS THERE A RECALL FOR THIS AS IT NEVER GAVE WARNING ANYTHING WAS WRONG ON THE DASH OR OTHERWISE. *TR

HEADLIGHT FROM 2010 CADILLAC SRX SEAL BREAKS AND HEADLIGHT BLOWS DUE TO MOISTURE DEALER SAYS THE ASSEMBLY NEEDS TO BE REPLACED ALONG WITH BALLAST AND LIGHT!! *TR

TL* THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING AT 45 MPH, THE VEHICLE KEPT ACCELERATING WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. SINCE THE CONTACT HAS OWNED THE VEHICLE, THERE WAS AN INTERMITTENT SHORT PERTAINING TO THE CONNECTION OF THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS TO BE FURTHER INSPECTED AND DIAGNOSED TO DETERMINE IF THERE WAS AN ELECTRICAL MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1998 CADILLAC DEVILLE. THE CONTACT OBSERVED FUEL LEAKING ONTO THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RAIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. TH VIN WAS UNAVAILABLE. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN

2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PARTS INSTALLATION ISSUES. *SMD THE CONSUMER WOULD LIKE TO HAVE THE PART SENT TO HER, IN ORDER FOR HER MECHANIC TO INSTALL THE PART. THE CONSUMER STATED SHE LIVES A LONG WAY FROM THE NEAREST GM DEALER. *JB

THE DRIVERS HEATED SEAT BUTTON TURNS OFF AND ON WHEN PUSHED BUT THIS TIME IT STAYED ON, IT OVER HEATED AND IT BURNT A SMALL HOLE IN THE SEAT AS I WAS DRIVING... THE PASSENGER HEATED SEAT DOES THE SAME BUT DID NOT BURN HOLE ... *TR

ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX THE ISSUE BUT ALL AGREE IT IS ELECTRONIC OR ELECTRICAL. CAR EMITS STRANGE SMELL AFTER LOSING POWER. CALLED GM HELP/CARE LINE AND FILED A CLAIM. CASE# [XXX]. SPOKE WITH SUPERVISOR [XXX] 1-800-790-5600 EXTENSION [XXX]. GM IS NOT WILLING TO CORRECT THE FAILURE OR INVESTIGATE CLAIM. OFFERED TO PAY FOR 1 HOUR OF SERVICE TIME TO TRY TO IDENTIFY ISSUE. VEHICLE IS NOT SAFE TO DRIVE AND WILL NOT LET WIFE OR CHILD RIDE IN. AFRAID THIS WILL BECOME ANOTHER FORD/FIRESTONE ISSUE AND KILL INNOCENT CONSUMERS. ALMOST KILLED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR