CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 CADILLAC STS
    - AUBURNDALE , FL

    TL* THE CONTACT OWNS A 2006 CADILLAC STS. THE CONTACT STATED THAT THERE WAS FUEL LEAKING WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL/PROPULSION SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART MIGHT BECOME AVAILABLE IN JUNE OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CADILLAC CTS
    - BRAZORIA, TX

    TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE SERVICE AIR BAG WARNING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 CADILLAC DEVILLE
    - EAST ISLIP, NY

    TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO ANTI LOCK BRAKING MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CADILLAC ATS
    - MASSAPEQUA, NY

    THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - ANGLETON, TX

    I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - 3 WEEKS LATER, I NOTICED A LOSS OF POWER IN THE VEHICLE WHEN TRYING TO ACCELERATE. ADDITIONALLY, WHILE STOPPED AT A STOP SIGN OR LIGHT, VEHICLE SPUTTERED AND SHOOK LIKE IT WAS GOING TO DIE. THIS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. STABILITY TRAC LIGHT COME ON DURING THIS TIME BUT THEN WENT OUT. 05.01.15, THE VEHICLE COMPLETELY LOST ALL POWER TO ACCELERATE OVER 40 MPH AND HAS AN AWFUL ROARING NOISE. 05.05.15, THE VEHICLE WAS TOWED TO THE DEALERSHIP & IS CURRENTLY THERE. RECEIVED CALL FROM DEALERSHIP THAT THE WHEEL HUB BEARINGS NEED TO BE REPLACED @ $1,100.00+. I AM NOT HAPPY WITH THIS SOLUTION & DO NOT BELIEVE IS WILL FIX THE CURRENT ISSUES WITH MY VEHICLE, AS I SHOULD NOT BE HAVING A BEARING ISSUE @ 70K MILES. I NOW BELIEVE THAT SOMETHING MORE WAS WRONG TO HAVE CAUSED MY TIRES TO HAVE WORN SO QUICKLY AND POORLY. FURTHER, THERE IS MOISTURE BUILDUP IN BOTH OF MY HEADLAMPS THAT I PREDICT WILL CAUSE PROBLEMS AFTER READING PREVIOUS CONSUMER COMPLAINTS WITHOUT GMS ACKNOWLEDGEMENT. *TR

    Source: NHTSA WEB SITE
  • 2013 CADILLAC ATS
    - CASA GRANDE, AZ

    THERE IS AN AUTOMATIC LOCK FEATURE ON THIS VEHICLE. IF THE KEY IS LEFT IN THE CAR, THE DRIVER'S DOOR IS TO REMAIN UNLOCKED. ON MAY 5TH 2015, THIS FEATURE MALFUNCTIONED AND LOCKED ALL DOORS. THE SAFETY COMPLAINT I HAVE IS THAT MY 19 MONTH OLD BABY WAS IN THE CAR WHEN THIS HAPPENED. FORTUNATELY, I WAS IN MY DRIVEWAY AND WAS ABLE TO LOCATE MY SPARE KEY WITHIN MINUTES AND GET HER OUT. I LIVE IN AZ. IF THIS WERE TO HAPPEN AWAY FROM HOME ON A HOT SUMMER DAY, THE OUTCOME COULD HAVE ENDED UP IN FATALITY. PLEASE SUGGEST A RECALL SO THIS CAN NEVER HAPPEN TO ANYONE. *TR

    Source: NHTSA WEB SITE
  • 2005 CADILLAC CTS
    - KANSAS CITY , MO

    THE TRUNK LID ON THE CTS HAS MALFUNCTIONED AND WILLNOT STAY UP. IT CAME DOWN ANS HIT ME ACROSS THE SHOULDERS WHEN TRYING TO UNLOAD ITEMS IN THE TRUNK. THIS HAD HAPPENED ON SEVERAL OCCASIONS, MANY TIMES I HAVE OR OTHER PEOPLE HAVE ACTUALLY BEEN STUCK IN THE HEAD FORCEFULLY BY THIS HEAVY LID. *TR

    Source: NHTSA WEB SITE
  • 2008 CADILLAC CTS
    - KANSAS CITY, MO

    THERE IS A WATER LEAK OCCURRING FROM THE SUNROOF. THE SUNROOF DRAINS CONTINUOUSLY GET CLOGGED. IN RESULT, THE INTERIOR OF THE CAR GETS EXTREMELY WET. THIS OCCURRED ON SEPTEMBER 21, 2011 THEN HAS NOW HAPPENED IN THE SAME EXACT DRAIN ON MAY 05, 2015. WHEN I STARTED THE CAR AFTER DISCOVERING THE WATER FOR THE SECOND TIME THE PASSENGER REAR WINDOW ROLLED DOWN ON ITS OWN AND WILL NO LONGER OPERATE. WHO KNOWS WHAT OTHER ELECTRICAL ISSUES WILL OCCUR? DOES THIS PUT ME AT HARM? ALSO, NOW WITH ALL THE MOISTURE INSIDE THE CAR, THIS IS RUINING THE INTERIOR OF MY CAR! THE WORST PART IS THAT DUE TO THE MOISTURE IN THE VEHICLE THE INSIDE OF THE WINDOWS FOG UP WHILE DRIVING. THIS IS DEFINITELY PUTTING ME AND OTHER DRIVERS ON THE ROAD IN HARMS WAY BECAUSE IT IS INTERRUPTING MY VISIBILITY WHILE DRIVING AND I DON'T FEEL SAFE WHEN THIS OCCURS. I DON'T UNDERSTAND HOW THE DRAINS ARE GETTING CLOGGED, I DON'T PARK UNDER TREES AND MY CAR IS COVERED ALMOST YEAR ROUND. THIS IS NOT ACCEPTABLE AND I FEEL LIKE THERE NEEDS TO BE CHANGE. *TR

    Source: NHTSA WEB SITE
  • 2004 CADILLAC CTS-V
    - POMPANO BEACH, FL

    I WAS TRAVELING AT NIGHT ON I-95 IN FLORIDA AT 70MPH W/CRUISE CONTROL ENGAGED. VEHICLE SUDDENLY FELL OUT OF 6TH GEAR AND ENGINE OVER-REVVED TO RED-LINE CAUSING ENGINE TO SHUT OFF COMPLETELY (AS IT IS DESIGNED TO DO) - RESULTING IN SUDDEN LOSS OF VEHICLE SPEED, TOTAL LOSS OF POWER STEERING AND POWER BRAKES. I MANAGED TO GUIDE VEHICLE SAFELY TO SHOULDER OF ROAD (ONLY BECAUSE TRAFFIC WAS LIGHT). I COLLECTED MY THOUGHTS AND GOT VEHICLE RE-STARTED AS NORMAL. I CONTINUED ON MY TRIP BUT WITHOUT USING CRUISE CONTROL. VEHICLE FELL OUT OF 6TH GEAR SEVERAL MORE TIMES (AND A COUNTLESS NUMBER OF TIMES SINCE THE ORIGINAL INCIDENT), BUT I WAS ABLE TO PREVENT ENGINE OVER-REV & SHUT-DOWN BY NOT USING THE CRUISE CONTROL FEATURE. THERE IS A TRANSMISSION ISSUE WITH THIS VEHICLE (SEE NUMEROUS INTERNET COMPLAINTS) AND, GIVEN CIRCUMSTANCES DESCRIBED ABOVE, I FEEL THERE SHOULD HAVE BEEN A SAFETY RECALL ON THIS VEHICLE A LONG TIME AGO. VEHICLE IS EQUIPPED WITH A TREMEC T-56 MANUAL TRANSMISSION. SINCE FIRST INCIDENT, I HAVE TAKEN VEHICLE TO CADILLAC DEALERSHIPS. SOME REPAIRS WERE MADE, BUT NONE HAVE SOLVED THE PROBLEM. HAVE ALSO TAKEN VEHICLE TO AUTHORIZED TREMEC SERVICE DEALER - MORE REPAIRS MADE. PROBLEM STILL PERSISTS. HAVE SCHEDULED ANOTHER SERVICE REPAIR VISIT TO TREMEC DEALER. VEHICLE CURRENTLY HAS 99,000 MILES ON IT. SINCE VEHICLE IS OUT OF WARRANTY, I HAVE SPENT APPROXIMATELY $3,500 ON THIS PROBLEM TO DATE WITH NO RESOLUTION TO THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2010 CADILLAC SRX
    - GREEN ARCES, FL

    TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO SHIFT GEARS. IN ADDITION, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS. ON THE MOST RECENT DIAGNOSTIC TESTING, THE DEALER ADVISED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE